Reviews of Imperial Hotel 3 stars
27 Denny Street, Tralee, Ireland
#12 of 12 hotels in Tralee
Guests' ChoiceReview score
Based on 238 hotel reviews
7.7Score breakdown
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Cleanliness
8.3
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Comfort
8.2
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Location
9.3
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Facilities
7.6
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Staff
9.1
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Value for money
8.0
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Free WiFi
7.7
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Reviewed: 13 March 2022
Michael
Ireland1 review3.0Poor- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The walls were paper thin and you could hear everything. No adequate car parking.
Great location
Stayed in March 2022
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Reviewed: 7 March 2022
Andrea
Ireland9 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
convenience and neat
Stayed in March 2022
-
Reviewed: 3 March 2022
Lisa
Ireland1 review3.0“I will not stay here again”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The receptionist is more like a bodyguard waiting for you to walk down the stairs and you cannot talk quietly or you will have your neighbours complaining. Privacy is not great either I have to say
Very small and outdated. Cream carpet and no double glazed windows. Would not recommend for staying more than one night or the furnishings will leave you a small bit traumatised!!
Stayed in February 2022
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Reviewed: 13 February 2022
Linda
Ireland3 reviews10“The Imperial Hotel”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Absolutely no complaints
Wonderful hotel. From the moment we stepped inside the door we felt at home. Thanks to all the team for a lovelyl stay at The Imperial Hotel Tralee We were made feel so welcome. The rooms were very comfortable and spotless. We were joined for dinner by another couple. The food was absolutely delicious, great choice with something for everyone.There was five of us for dinner and everyone of us thoroughly enjoyed our food. The service was excellent and I have to mention Moya she went above and beyond for us yesterday evening and again at breakfast. She really is an asset to your team. We thoroughly enjoyed our stay at The Imperial Hotel Tralee, we will be back
Stayed in February 2022
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Reviewed: 2 February 2022
Sandra
Ireland17 reviews5.0“Staff lovely.. building needs a make over”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was over staff kitchen.. lots of noise in the eve.. room tiny.. old fashioned.. lots of holes in ceilings..
Location was good
Stayed in January 2022
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Reviewed: 10 January 2022
Anne
Ireland4 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Had a very pleasant stay
Stayed in January 2022
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Reviewed: 10 January 2022
Anita
Ireland5 reviews3 helpful votes10“Homely traditional hotel. Great value & location.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
I can’t fault it.
It’s a homely old school hotel and I really liked it. Very comfortable. Nice breakfast. Very nice staff. Good value for money. Good location. They gave us the second breakfast on the house which was very generous! Definitely recommend.
Stayed in November 2021
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Reviewed: 2 January 2022
Stephanie
Ireland2 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
There was a draft coming through the windows when closed which kept banging our bedroom door which meant we didn't get much sleep. Heating was on, so we opened windows when we weren't in the room.
Food was great! Bedroom comfy and clean. Bar and restaurant staff were lovely, particularly Barry, who was fantastic.
Stayed in January 2022
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Reviewed: 30 December 2021
Norette
Ireland1 review10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
N/A
Friendly helpful dtaff..excellent breakfast.Lovely atmosphere.Beautiful location
Stayed in December 2021
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Reviewed: 19 December 2021
Catherine
Ireland11 reviews10“fantastic and well beyond exceptions”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
nothing to report
we had dinner in hotel and it was superb beyond our exceptions completed by the staff on the night and morning they were so nice
Stayed in December 2021
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Reviewed: 6 December 2021
Janice
United Kingdom4 reviews10“I would advise any one to stay at the IMPERIAL OVER AND OVER AGAIN”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 7 nights
NOTHING NOT TO LIKE
EXERYTHING WAS PERFECT
Stayed in December 2021
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Reviewed: 2 December 2021
John
Ireland18 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything. Breakfast and dinner very good, excellent value. Room was spacious and warm.
Stayed in December 2021
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Reviewed: 14 November 2021
Mckenna-duggan
Ireland2 reviews10“extremely welcoming and comfortable friendly staff”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
enjoyed everything
kind staff very welcoming
Stayed in November 2021
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Reviewed: 29 October 2021
Affeeza
Ireland20 reviews3.0“Not as seen on photo”- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 2 nights
- • Submitted via mobile
room not same as shown on the photo
staff was friendly
Stayed in October 2021
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Reviewed: 28 October 2021
Grace
Ireland4 reviews5.0Passable- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Not clean .
Stayed in August 2021
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Reviewed: 26 October 2021
Quirkey
Ireland30 reviews1 helpful vote10“Absolutely super service in every way .”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
Only negative is lack of lift for guests with a physical disability or infirmity, but the quaint hotel will suit those that can climb stairs and are physically able.
Service was amazing , Manager took special care of all guests in attendance for a family wedding, all staff were courteous and attentive. Luggage carried to the room . Ambiance and service second to nonw.
Stayed in October 2021
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Reviewed: 25 October 2021
Liam
Ireland13 reviews4.0Disappointing- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was very outdated the bathroom was dirty with stains on the really old tiled floor and the big blind in the bathroom was all stains. The bed was hard as a rock not comfortable
The food was beautiful and location is good
Stayed in October 2021
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Reviewed: 25 October 2021
Michelle
Ireland1 review10“So relaxing 😎”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Bit far from Dublin
Very friendly staff
Stayed in October 2021
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Reviewed: 4 October 2021
Kathryn
United Kingdom7 reviews1 helpful vote10“A very happy hotel”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
A lovely Georgian hotel in the centre of Tralee. Friendly professional staff, lovely food especially the steaks and chocolate brownies, nice quiet room. I felt very safe travelling alone. I intend to use this hotel as my "second home" every time I come to Kerry.
Stayed in September 2021
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Reviewed: 27 September 2021
Stephen
United Kingdom16 reviews3.0“very , very dissapointed”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 3 nights
the toilet dripping water 24 hours a day , breakfast poor ,poached eggs ok somedays other days hard , toast cold .room out the back bins being dragged up the alley at all times under our window .
Stayed in September 2021
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Reviewed: 26 September 2021
Alan
Ireland2 reviews6.0“was happy with location, staff, and how they looked after us for breakfast, but very little sleep.”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
No car parking as it was full and did not know so had to reverse out through lanes on to main road. noise from street woke us at 2am and fund it hard to get back to sleep from both outdoor and indoor noise
Staff accommodated us for an early breakfast and late checkout. Bed was comfortable.
Stayed in September 2021
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Reviewed: 20 September 2021
Kathryn
United Kingdom7 reviews1 helpful vote10“As what I liked above.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
It would be nice to have live music once covid permits.
Comfortable old-fashioned very clean hotel, very professional and friendly staff, marvellous food especially the steaks and chocolate brownies! It feels like my second home and I will continue to stay there every time I visit family in Kerry as it has a very happy "atmosphere!"
Stayed in September 2021
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Reviewed: 19 September 2021
Martina
Ireland6 reviews10“Wish I had more time to stay there another night”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast was lovely
Stayed in September 2021
-
Reviewed: 14 September 2021
Shona
Ireland7 reviews5.0“Convenient location however bad customer service and no room supplies such as coffee”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Higher management was quite stand off-ish and not friendly. Didn’t salute you or smile in lobby at all. Called me at 10 to tell my quest to leave when I did not have a guest in my room . Found this very rude and strange. Not enough soup or barroom supplies in my opinion. Only one share size soup. No conditioner or body wash. No kettle or coffee supplies in the room. And no option to connect your phone to the tv to watch what you want to play music as there were only 5 channels ans 2 where in Irish.
The bed was comfortable . Location was convenient.
Stayed in September 2021
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Reviewed: 13 September 2021
Siobhan
Ireland7 reviews2 helpful votes10“Would stay again”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Change the bacon
Lovely hotel
Stayed in September 2021
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