Merlin Greens, D.H Road, Amtala, Dist 24 PGS (S), 743503 Kolkata, India
#49 of 320 hotels in Kolkata
Guests' ChoiceBased on 214 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.1
Facilities
8.1
Staff
8.4
Value for money
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 June 2024
Upasana
IndiaShould have provided microwave in the room
Stayed in June 2024
Reviewed: 12 June 2024
Indibird
IndiaThe design of the room was a bit clumsy. Bathroom did not have ventilation and the room too stayed damp. We stayed in the Nirvana building, the rooms in the main building could be better - I don't know.
It's right on the highway but peaceful inside. Breakfast was excellent. Huge expanse and enough activities to occupy 2-3 days especially with kids.
Stayed in May 2024
Reviewed: 9 May 2024
Veer
IndiaAll good
Infrastructure and ambience is very good. Too much greenery and breakfast service is also good. The Bar and restaurant is awesome 👍. Food quality and taste is very nice
Stayed in May 2024
Reviewed: 1 May 2024
Sengupta
IndiaThe sports activities were not avaiable
Ameneties were good
Stayed in April 2024
Reviewed: 10 February 2024
Sujoy
IndiaThe rates are too high in comparison to other resorts in the same vicinity. The only thing for which many middle class people won't go, which eventually is hampering the resort sales on weekdays if not weekends.
Ambience, food, staff politeness (except on reception)
Stayed in January 2024
Reviewed: 4 December 2023
Sagnik
IndiaThe bathroom facilities can use further maintenance. Music can be a bit too loud in the property.
The property was great. The staff were courteous and helpful. Great place for a quick weekend trip
Stayed in December 2023
Reviewed: 28 November 2023
Nirvik
Indiasports activities
Stayed in November 2023
Reviewed: 9 November 2023
Mohit
IndiaRooms were average & cab is rarely available & private taxi price is of double amount
Greenery & spacious lawns
Stayed in November 2023
Reviewed: 29 September 2023
Ayan
IndiaThe ambience was great, good decoration, food quality was good.
Stayed in August 2023
Reviewed: 25 September 2023
Jitendra
IndiaThe indoor sports area could be made more happening. This area needs improvement. Moreover music in the swimming pool area will add on to the enjoyment.
Dinning space was huge with variety of food items.
Stayed in September 2023
Reviewed: 7 September 2023
Das
IndiaOverpriced food menu. Though all the facilities appear to be free while booking, almost all are chargeable during stay. Most of them are non-functional, for instance, discotheque, gaming zone , spa. Location is very far and it takes more than 1 hour to reach any of the city areas. Google maps are deceitful.
I liked the rooms and the fast services. Food was decent. Rooms were pretty clean.
Stayed in September 2023
Reviewed: 31 July 2023
Sekhar
Saudi ArabiaFront Office staff support is not up to the mark. Breakfast food can be improved.
The location, overall ambiance and property.
Stayed in July 2023
Reviewed: 17 July 2023
Madhuparna
IndiaThe rooms were located in an isolated building very from the actual main hotel! So we had to walk a lot to reach there everytime! There is no tap in the bathroom for taking shower! Also the room which we were allotted, water and electricity was not coming at first!
The property is very large ,beautiful and well maintained with very pretty spots for clicking pictures! Interesting activities also there for fun! Food was also amazing!
Stayed in July 2023
Reviewed: 26 June 2023
Deepraj
IndiaThe room allotted was outside the main property, the website should have mentioned it. This was the only drawback
The property has been aesthetically designed, the food served has to be given 5 star in all respects
Stayed in June 2023
Reviewed: 8 June 2023
Harpreet
Indiadisco was off
cleanliness n silence
Stayed in June 2023
Reviewed: 15 March 2023
Pronob
Indiafood option and price
breakfast
Stayed in March 2023
Reviewed: 26 January 2023
Tania
IndiaToo many calls to get some water
The ambience and food
Stayed in January 2023
Reviewed: 24 January 2023
Jha
IndiaRoom,bed,room service,view from room..
Food ,Ambience , Swimming pool,activities,karioke night
Stayed in January 2023
Reviewed: 9 January 2023
Abid
Indiaother than the wifi everything was excellent
Stayed in January 2023
Reviewed: 11 December 2022
Rezvi
BangladeshThe property management does not care much about online booking or take request. Possibly a large part of customers are local or walk-ins. They only sell one type of room online whereas going there we found they have a wide assortment of accommodations. We also wanted to change the date of reservation but no one responded to messages sent through booking.com. We also called the property but did not get any appropriate response.
The property is big with luxury amenities. We enjoyed the pool, gardens, complementary breakfast, buffet dinner thoroughly. Would go back when we are around next time.
Stayed in October 2022
Reviewed: 30 October 2022
Biswajit
IndiaToo late in responses. Too many follow ups for aervice
Cleanliness, location
Stayed in October 2022
Reviewed: 5 October 2022
Souradipta
Hong KongCould have been a little cheaper
Food Facilities Ambience
Stayed in July 2022
Reviewed: 18 September 2022
Rashed
Bangladesh- Room size - Bathroom size - Bathroom fitings - room lock - insects - tawel
- nice location - food - Breakfast - Swaimming pool - open area - lake - Kids zone - game zone
Stayed in September 2022
Reviewed: 11 September 2022
Rashed
Bangladesh- Room size - bathroom fittings
it’s a very nice resort.
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content