Inability to pay for the rooms in total on a credit card - this was not helped by the reception staff who didnt know how to solve the issue if you use Booking.com be aware that this hotel asks to be paid directly to their own bank account

wonderful views from the rooms the new block is preferable as the older rooms need some TLC

Stayed in April 2025

The details mention as private balcony with best views, unfortunately when we reached we only realised that its not the case. I booked a Excutive club suite which was way expensive than the normal club rooms and even the balcony was not private as the stairs to higher floors go through this balcony. Moreover the Dhauladhar view was better from the club rooms and even the balcony was private and way cheaper. We asked for change in room and refund or adjustment with meals as I had paid in full. Even if the hotel covered all meals with full board the club room would have worked cheaper. But the Hotel only gave us 3 dinner and no refunds. Was disappointed on that part. We asked to give us the Christmas eve package to cover the cost but were denied. Still we shifted to a club room as that was much better with privacy and view and compromised on the money. We lost almost 20000 INR extra for this.

The location of the Hotel is a bit away from the city which makes it peaceful. The Road to the hotel seems a bit scary though, but once you reach it is absolutely beautiful. The rooms are nice a good in size, also comfortable beds. They could do better with the toileteries though. The staff is polite and courteous and are available for any needs you request for. The rooms are maintained and clean. But be careful with what you book and what price you pay. The stay is really good if you book the righ room with the right price. Breakfast was very good all days. Overall the food is really good here.

Stayed in December 2024

View from our room was excellent. The stunning view of the mountains from the property was in itself a major reason for staying there. Staff was extremely friendly specially at the restaurant. Food served at the restaurant was excellent though a bit expensive. Enjoyed our stay there. Though expensive, a must stay place if you are looking at stunning views, and comfortable stay.

Stayed in February 2025

Amazing views good food nice staff overall an amazing stay

Stayed in February 2025

Coffee and sandwiches were cold

Location

Stayed in November 2024

Guardrail should be there in the pathway

Great location if u want to switch off from hectic lifestyle and need some peace and enjoy the silence of the nature u should stay there.

Stayed in October 2024

amazing staff, extremely caring and polite, nice location, next to paragliding venue, all in all excellent.

Stayed in March 2024

None

The location was awesome, food was delicious and staff was helpful. Overall a great staying experience.

Stayed in June 2023

Location. Hotel is located far away from the city center (on the top of a hill). Location is perfect if you're looking for a quiet and peaceful place.

Room was clean and comfortable. Location

Stayed in September 2022

Friendly staff, great location, peaceful premises

Stayed in August 2022

Difficulty paying with uk credit cards

Stunning location

Stayed in April 2025

Stunning location and fantastic staff

Stayed in April 2025

Great mountain views Great food and friendly staff

Stayed in April 2025

The receptionist, Khushboo, the housekeeping staff and the restaurant staff seemed unprofessional and undertrained.

The rooms were beautiful, the view is good.

Stayed in March 2025

The room was dirty. The floor and the carpet had hair and dust as it appears that no cleaning was done in the room for weeks.

Nothing much

Stayed in January 2025

Dirty room on arrival. Even after cleaning the balcony had cigarette buds.. WC had was using so called stp untreated water with some chemical, this made toilet and room stinking. The toilet always seemed unflushed. ( worse part). They had no solution for the problem.unliveable. Locker and wifi never worked. Toiletries never replenished after request. Did not have shampoo. 2 tea bags was the limit.

Food had ample variety and was not a repeat. Restaurant staff was extremely good and served with smile

Stayed in June 2024

Poor service especilally in the resturant. In buffet refills are late to come, variety is slim and food taste is questionable. Staff at hotel seem demotivated. Check in was not smooth and except the GM other staff at front desk lack PR skills. The hotel location is on a hill top so there are no alternate eating options available nearby. The hotel charges are overpriced for the standards they maintain.

Except location and room not much good can be said about this hotel.Balconies though large lack privacy.

Stayed in May 2023

surroundings

Scenic beauty, over looking Dharmshala, Mcloadganj. snow caped mountains and 2 temples in the vicinity.

Stayed in March 2023

None

Location, View and the staff were very polite

Stayed in January 2023

only thing didn’t like is there is no out food delivery done here by any food delivering company

Hotel with the Best Nature view. Excellent services nice staff.

Stayed in January 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in November 2023