Reviews of Minerva Grand Secunderabad 4 stars
Sarojini Devi Road,, 500003 Hyderabad, India
#266 of 426 hotels in Hyderabad
Guests' ChoiceReview score
Based on 167 hotel reviews
6.0Score breakdown
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Cleanliness
6.7
-
Comfort
6.6
-
Location
7.8
-
Facilities
6.4
-
Staff
6.6
-
Value for money
6.2
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Free WiFi
5.1
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Reviewed: 10 March 2023
Sri
India1 review5.0Passable- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Bath facilities, bed sheets(teared)
Stayed in March 2023
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Reviewed: 3 March 2023
Ideas
India2 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Price heave compire to fab hotel s.better then u
Food good
Stayed in March 2023
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Reviewed: 1 March 2023
Harish
Germany8 reviews2 helpful votes5.0“Minerva GRAND does not live up to its name. It will not be my place of choice at my next visit to Secunderabad.”- • Solo traveller
- • Premium Double Room
- • Stayed 3 nights
- • Submitted via mobile
1. No Safe provided when requested for safe custody of my Passport and other valuables. 2. No Ceiling Fan in the Room so it was compulsory to use the A/C permanently for ventilation. 3. There are no Reading Lights at the head of Bedside so one is forced to sit at the table to read. 4.There are NO TV Channels available in the Set in the Room. When inquired, Receptionist informed that the required Channels need to be configured by a Technician. This was not informed to me at the time of Check In. Even after the Technician provided access to a few channels, still it was extremely cumbersome to identify these. 5. One chair was very rundown with ragged, torn upholstery
- Extremely central location in Secunderabad - Large old room with an old-fashioned bathroom. - Daily local Newspaper (TOI) was provided. - Two small bottles of Drinking Water were provided complimentary each day of my stay - Efficient Same Day Laundry Service - Very clean premises
Stayed in March 2023
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Reviewed: 18 February 2023
Gopinath
India9 reviews2 helpful votes5.0Passable- • Business trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
The room is very badly maintained having cockroaches in the bathroom.
Spacious room
Stayed in February 2023
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Reviewed: 5 February 2023
Vinson
India1 review1 helpful vote5.0“Not worth for the price.”- • Business trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Cleanliness and services
Property location is ok. Service was average.
Stayed in February 2023
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Reviewed: 2 February 2023
V
India2 reviews7.0“Overall I liked my stay.”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 3 nights
- • Submitted via mobile
1.charging upfront for the entire stay. 2.Personnel telling me that this and that are chargeable when I take my seat for dining as if I go away without paying.
Good buffet breakfast.
Stayed in February 2023
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Reviewed: 17 January 2023
Pankaj
India3 reviews1 helpful vote6.0Pleasant- • Business trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Rooms floor torn bathroomm filthy
Stayed in January 2023
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Reviewed: 10 November 2022
Marya
Oman16 reviews3 helpful votes6.0“was good”- • Family with young children
- • Premium Double Room
- • Stayed 2 nights
- • Submitted via mobile
extra bed we have requested was not clean
location
Stayed in November 2022
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Reviewed: 7 November 2022
Marya
Oman16 reviews3 helpful votes7.0Good- • Family with young children
- • Executive Suite
- • Stayed 2 nights
- • Submitted via mobile
location
Stayed in November 2022
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Reviewed: 2 November 2022
Pramod
United Kingdom17 reviews4 helpful votes6.0“you need to be flexible with check in time”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
check in times
location
Stayed in October 2022
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Reviewed: 27 October 2022
Sameen
India1 review1 helpful vote6.0“AC quality and television service needs to improve”- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 4 nights
- • Submitted via mobile
AC cooling
Overall room quality
Stayed in October 2022
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Reviewed: 28 September 2022
Ankit
India1 review1 helpful vote7.0“Great food but rooms need better care and upgrading”- • Business trip
- • Solo traveller
- • Premium Double Room
- • Stayed 2 nights
- • Submitted via mobile
rooms, corridor has wet smell from the carpet, bathroom fittings to be maintained
food and its location
Stayed in September 2022
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Reviewed: 13 September 2022
Haneefa
India1 review7.0Good- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 4 nights
ITS VERY GOOD BREAK FAST
Stayed in September 2022
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Reviewed: 24 August 2022
Johnson
Malaysia15 reviews2 helpful votes7.0“Not bad”- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Shower not operating well
The staffs were friendly
Stayed in August 2022
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Reviewed: 28 July 2022
John
United States2 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 5 nights
- • Submitted via mobile
Poorly maintained bathrooms, they moved us from 5th to 6th floor with no notice due to some event (lied to us that some maintenance), cleaned room inspite of do not disturb sign, almost close to 4 star hotel cost
Morning breakfast, Central location
Stayed in July 2022
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Reviewed: 17 July 2022
Gouri
United Arab Emirates2 reviews6.0“nice”- • Business trip
- • Solo traveller
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
maintenance could be better & premium taken
the staff, the room size, the location, the value
Stayed in July 2022
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Reviewed: 15 June 2022
Raghavendra
India1 review5.0“Good but not to the level of modern facilities”- • Business trip
- • Solo traveller
- • Premium Double Room
- • Stayed 2 nights
- • Submitted via mobile
Dull light through the facility like corridor, reception, restaurant,lobby, room and every where
Breakfast very good
Stayed in June 2022
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Reviewed: 3 May 2022
Usha
United States1 review5.0“Apart from the location and the breakfast, I wouldn't recommend this hotel.”- • Leisure trip
- • Solo traveller
- • Premium Double Room
- • Stayed 5 nights
There were cockroaches in the room. The cleaning of the room was not good at all. The towels were not always replaced ( hand towel was missing). The bedsheets had holes and didn't look clean even after being changed. The reception staff was not always attentive. Overall, I don't think the hotel really kept up the standards of basic cleanliness
The breakfast was good.- the spread and the quality was good. The location was good
Stayed in April 2022
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Reviewed: 28 March 2022
Bharadwaj
India14 reviews7.0“An ok ok stay”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted via mobile
Hospitality was low
location was nyc good cleanliness but caring was poor
Stayed in March 2022
-
Reviewed: 5 March 2022
Ritesh
India1 review1 helpful vote6.0“Need to improve hospitality.”- • Business trip
- • Family with young children
- • Premium Double Room
- • Stayed 3 nights
- • Submitted via mobile
There was no care taker to guide us to our room after check in. Full Payment taken during check in. Concroch inside room, on tabel near bed Water continuously flowing from toilet.
Location is perfect.
Stayed in March 2022
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Reviewed: 24 February 2022
Seshav
India16 reviews2 helpful votes5.0“location is good, can improve on cleanliness”- • Business trip
- • Solo traveller
- • Premium Double Room
- • Stayed 1 night
The hotel has insects (cockroaches) and i noticed them moving around the food. not appreciated
Location and the price, wifi was good
Stayed in February 2022
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Reviewed: 25 January 2022
Ivvn
India1 review7.0Good- • Business trip
- • Family with young children
- • Premium Double Room
- • Stayed 2 nights
- • Submitted via mobile
Once you confirm the price includes GST charging GST extra amount. This not comfortable
Stayed in January 2022
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Reviewed: 8 January 2022
Sridharan
India3 reviews1 helpful vote7.0“Good, but can improve.”- • Business trip
- • Solo traveller
- • Premium Double Room
- • Stayed 4 nights
The attitude of the staff needs improvement at evert place. The facility will reach to the next level just if the staff starts working with service mentality which is missing. I could see a casual attitude with the staff and I am travelling for over 30 years and stayed from 7 star facilities to lodges and the observation of mine is unbiased. Also the wifi of the room stayed was only supporting one instrument. Shoe polishing machines near lifts entrance will be appreciated.
The location is the advantage for the property and the food taste is satisfactory.
Stayed in January 2022
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Reviewed: 3 January 2022
Umamaheshwaran
India1 review1 helpful vote5.0Passable- • Business trip
- • Family with young children
- • Premium Double Room
- • Stayed 3 nights
I was expecting much better service. Not up to expectations. Expectation is based on my experience in Chennai and Mumbai at hotels which charge almost similar prices. Rooms had cockroaches, cobweb. Reception staff does not care to clarify and looking at chance to disconnect the call. Staff dont bother to keep water, all three days during breakfast, Staff dont look after customers. They carry on their own works. Even after asking for water, they take a good amount of time to bring it. They provide 2 half litre water bottle per day in the room and it is given only if we ask. Even after cleaning, they dont keep water. Overall, OKAY place to stay. If they improve service and have friendly staff, it will be an excellent place. I will look for similar other properties next time.
Food was good. Blue fox restaurant ambience is good. Breakfast is good as well - served at Fiesta Coffee Shop
Stayed in December 2021
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