1-2, Little Russel Street, 700071 Kolkata, India
#32 of 325 hotels in Kolkata
Guests' ChoiceBased on 1162 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Swagatika
SingaporeMaybe can have a swimming pool
Great location, cordial and helpful staff (front desk, restaurant and room cleaning), comfortable rooms, delicious spread of breakfast buffet. Everything about the stay was 10/10. I requested the front desk to change my room to a quieter room when I extended my stay by few more days for my meetings and they were super accommodative.
Stayed in May 2024
Reviewed: 7 June 2024
Swagatika
SingaporeOnly opportunity area could be the spa services. The rates are pretty steep for the duration of the spa. And it will be great to have a swimming pool.
Great location. Super friendly and accommodating staff who pay attention to details and try their best to meet your requests. Amenities in the room are very good. Size slightly small but comfortable. Room cleaning staff very efficient with 24hrs availability. I had a requested a small note for my mother which was sweetly handwritten by Alexis from front desk. All the staff at front desk are super amiable and helpful. Breakfast spread is really good with a variety of Indian and western options, fabulous live counter. The restaurant staff are on their toes to provide best quality and service and reach out to share any feedback for improvement. This was a mother’s day gift for my mom and she absolutely enjoyed the stay. I will love to stay again in this hotel.
Stayed in May 2024
Reviewed: 6 June 2024
Manas
IndiaNothing to complain
Location is fantastic
Stayed in May 2024
Reviewed: 6 June 2024
Shiblee
BangladeshThere is no bar inside.
The staffs were really very good and cooperative. Foods were delicious. It was a great pleasure to be here.
Stayed in June 2024
Reviewed: 24 May 2024
Abdul
IndiaThe room view was not good, got a back side view, the juice variety was very limited.
Firstly i liked the location, secondly i love the breakfast, limited but worth every food on the plate.
Stayed in May 2024
Reviewed: 20 May 2024
Nitin
Indiait was good but you should include omlette and pratha
Stayed in May 2024
Reviewed: 18 May 2024
Saifuddin
IndiaAll good.
Well maintained, centrally located.
Stayed in May 2024
Reviewed: 11 May 2024
Hosne
BangladeshThey charge you for plates
Food Staff behavior
Stayed in May 2024
Reviewed: 9 May 2024
Raja
SingaporeNA
The breakfast was good. One can also order as per desire/requirements
Stayed in May 2024
Reviewed: 6 May 2024
Neeraj
IndiaRoom opened to the row of homes across the street so curtains needs to be drawn at all times. Breakfast was quite limited and just alright in taste. Nohighlights really.
Loved the location close to all the happening places of Park Street. Hospitality and the staff were truly welcoming and warm.
Stayed in May 2024
Reviewed: 2 May 2024
Richard
United KingdomNothing.
Friendly welcome. Airport transfers both ways arranged by hotel and worked well. Staff were very helpful. Room was very comfortable. The outdoor dining would be wonderful when the weather is cooler 40+ during our visit. Dinner and breakfast were very good. Fine location 20 minutes walk to Victoria Memorial.
Stayed in May 2024
Reviewed: 29 April 2024
Amlan
IndiaExpecting mini refrigerator. Room could be more equipped from facilities end.
Breakfast is good. Location is excellent.
Stayed in April 2024
Reviewed: 29 April 2024
Chandrakanth
IndiaActually trying hard to find some.
Ambience and breakfasts
Stayed in April 2024
Reviewed: 26 April 2024
Anusua
IndiaThey apparently don't provide empty plates in your room and it's chargeable if they do. That was strange and inconvenient if you order from outside.
The stay was both comfortable and super value for money. The check-in experience was seamless. They allocated the type of room I had requested, noise free, away from the elevator. Their breakfast buffet is sumptuous. The staff at the restaurant are so attentive. Housekeeping was impeccable. Special mention for the in room dining experience on the first night where they customized my beverage exactly as per my request. Beautiful property, definitely worth a visit.
Stayed in April 2024
Reviewed: 23 April 2024
Max_1971
ItalyI cant say anything of negative. Everything was good
Very good restaurant, food and breakfast. You can eat inside and outside (in the garden). Large room with all confort. Staff very kind, helpfull and professional. Good position near to the major attractions and metro line. In this hotel i dont find anything bad.
Stayed in April 2024
Reviewed: 23 April 2024
Kaneeka
IndiaRooms are supremely small
Overall hospitality
Stayed in April 2024
Reviewed: 21 April 2024
Abhijit
IndiaNice room. Good staff. Good breakfast. Good location. Value for money
Stayed in April 2024
Reviewed: 21 April 2024
Shafat
BangladeshConstruction work at hotel entrance limited movement access. Access to Uber due to one way road at different times of day.
Room cleanliness and housekeeping maintenance. Breakfast served was fresh from the kitchen.
Stayed in April 2024
Reviewed: 17 April 2024
Takanobu
JapanGood location. Close to the Victoria Memorial.
Stayed in March 2024
Reviewed: 16 April 2024
Amrita
IndiaThere should be a handrail at the front stairs for mobility challenged people. The spa rates seemed a bit too high. Food pricing was a bit on the higher side.
Very centrally located and was convenient to get by to most of the places of interest
Stayed in April 2024
Reviewed: 11 April 2024
Ayana
SingaporeNot applicable
It was perfect. The staffs were very cordial & courteous!
Stayed in April 2024
Reviewed: 11 April 2024
Laldinsanga
IndiaNo wall clock provided in the room
Like the location and services received from the hotel staff..Hospitality is exellent.
Stayed in April 2024
Reviewed: 2 April 2024
Elizabeth
United KingdomI felt the hotel lacked an internal bar / cafe space. The only space available was a restaurant which was not ideal if you wanted to meet colleages for a drink and a catch up and not a full meal. The only other option available was a board room which was quoted at over £100 for a couple of hours use.
A well located hotel with the bonus of a garden - a welcome oasis after a day in the city!
Stayed in March 2024
Reviewed: 1 April 2024
Priyabrata
CanadaToo many checks to the room during checkout. I got visited by 3 folks.
Great location. Property interior gives me a boutiqu hotel feeling and at the same time some contemporariness. There was a beautiful garden/patio part of resturant which was really good. The staffs were very courteous.
Stayed in March 2024
Saint-Tropez, France
Novi Sad, Serbia
Betina, Croatia
Cascais, Portugal
Saint-Julien-Chapteuil, France
Coonabarabran, Australia
Saint-Maurice-de-Lignon, France
Naples, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content