Indira Bypass Road sichey bar pipal taxi stand, 737101 Gangtok, India
Based on 5 hotel reviews
7.0Cleanliness
8.0
Comfort
8.0
Location
7.0
Facilities
7.0
Staff
8.0
Value for money
8.0
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Showing 1 – 5
Reviewed: 21 March 2024
Tom
IndiaWe landed in Bagdogra airport late in the afternoon. The trip to Gangtok was hectic as it took close to 5 hrs 30 mins. When we reached Gangtok by 8.30 PM, we could not locate this resort. Address and location provided was bogus. This was done after we made all the payments online. Before reaching the location we tried reaching the contact number provided. It was the OYO automated response stating the booking is confirmed and they are waiting for arrival. The hotel manager's number was stating to be out of order. I travelled with my family along with a couple of other families. We were all stranded in Gangtok from 8.30 PM to 9.30 PM. Neither we were able locate the resort nor the manager of the resort was reachable on phone. We called OYO customer care and they also tried the contact information shared. They were able to get through and at that time the hotel contact point mentioned they were no longer associated with OYO. Even OYO tried to get us alternatives but most properties they tried was no longer associated with OYO. Eventually, OYO was not able to help and they refunded the booking amount. We ended taking another hotel by ourselves by paying more than double the amount for which booked the room through booking.com. It was not a good experience as we ended taking another room and everyone settled down by 10.30 PM. And further had difficulties getting food as the hotels in and around Gangtok closes by 9.30 PM..
I am sorry that it was one of the worst experience I had and so I do not have anything that I liked.
Stayed in March 2024
Reviewed: 22 May 2023
Joe
SwedenEverything was above expectation. There was nothing that we can complain of.
The break fast provided was very healthy, tasty and full of variety. Hosts were very nice and very caring. They helped us to define our travel plans with sites and cab. Other meals were also of next level. Tasty and hygienic. The hosts were very polite and helpful. The property is one of the best i have ever seen in homestay.
Stayed in May 2023
Reviewed: 6 May 2023
Karna
IndiaNothing
Excellent food with great hospitality.
Stayed in May 2023
Reviewed: 10 August 2023
Niraj
United Arab EmiratesThere are no comments available for this review
Stayed in July 2023
Reviewed: 26 July 2023
Birendra
IndiaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 5
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