Me and my wife, as well as another couple in the same building, had difficulty accessing our rooms because payment was not processed. I’ve not had this type of issue with other bookings via this website before. It wasn’t until I had arrived for check in and called the provided number that I was provided a link to finalize payment. Additionally, the directions sent were not clear regarding how to input the room access code (specifically how to activate the lock so that we could input the access code). As a result, we activated a security feature that locked us out of the room for a few minutes; I had pressed the black button at the top of the lock thinking that would turn on the backlight so that I could see the numbers.

It was clean, comfortable, a good location, and very affordable.

Stayed in June 2024

Small sink

Stayed in June 2024

No communication re check-in. Reviews I saw on booking referred to lovely helpful staff but there are no staff on site. No signage re how to check in-another guest had to tell us to use the pad on the door. We had to give personal details on the street. Once we had the email with access code we got in OK. However there is no instructions on closing the door and once we had worked out we needed to use the entry code we had managed to lock the code. To speak on the pad and sort it out took 3 attempts as it times out after 2 minutes

Clean rooms although small and some poor finishing. Could also do with anther shelf or storage unit. Fridge useful. Parking good although not dedicated to hotel as implied in details. Plenty of restaurants and supermarkets in area

Stayed in June 2024

No staff on site & multiple issues with the keypads meant we had to call twice to be able to gain access. Bedroom door didn’t fully seal, which allowed the wind to cause it to bang throughout the night.

Spacious room, comfortable bed, powerful shower, clean & peaceful. Remote staff quick to respond & helpful.

Stayed in June 2024

Little difficult to find the room inside of the complex, though you get detailed instructions.

Stayed in June 2024

Only one cup..

You don’t see any staff at this hotel. The instructions you receive for access to your room is quite clear and complete. The room was spacious, bed was comfortable and the shower was great. It was very useful to have a fridge.

Stayed in June 2024

Comfy, no human interaction needed. Clean. One of three flaws, there is a very loud bathroom fan in the room. You can listen to it wich is, not very calming -or shut the whole electricity OFF. And a was lucky, but not that lucky, because it burned out the motor or something. But the FAN WAS ON when i came. So to the staff, you leave it of, and in the others room my friends. So its not about the electricity. In the staffs mind. And you cant charge your phone at night without earplugs. Two, there was some people tryning to hit the code in my door lock panel couple of times, wich could be the staff, but that would be strange. But they changed it the next day without a text message so think God i had the phone wich brings me to the third flaw,maybe it was the phone that the staff member used maybe the Speaker on the frost door panel. I just heard broken words, but a guy, not working there, could hear this number he said 3"***"and hashtag, he said said the right code but i would not have thought i heard the same code. Then the door was ringing button noises right before noon the morning after, first some Quick too many peeps, silent, then again, the made some nose by clearing my voice loudly, and the person walked right away and down the staircase. Very strange. Mabye a thief or a homeless person. But a great place. Recommend it. Almoat 10 out of 10, but the panet Speaker gives 9.5 They can not control thiefs or a homeless person. But the doors are strong soundproof but the chime from the room code panel is not possibly from next door. They where top notch.

Stayed in June 2024

Not much, just had trouble with the entry code at the elevator, but worked on all other doors, so just enter the building through doors.

Very clean, bed was comfortable, with ocean and Mountain View, has free parking.

Stayed in June 2024

That the door handle from outside don't works sometimes and you have to put simply your code again and then it will closed. Maybe advice to put that in the instructions? 😉 Also the window at this room was difficult to close, it closed on a different way then you regularly used to it.

Excellent beautiful modern room (bed, bathroom etc.) just like on the photo's. It's a recent build new hotel, that's why. Only around 10 minutes walk from beginning main street (foodhall/BSI bus platform). If book earlier is average cheaper then the ones in and around the city centre. No noise from people outside, because quiet neighborhood. You can sleep much better also rooms are more isolated.

Stayed in June 2024

The self check in was good, I only forgot to pay true the payment link send by the accommodation true booking (my fault), but then you can access to you room. You have to call the helpdesk of the accommodation and they will fix it. You have to pay by a new link they send and after they received it you can open the door. It takes around 10 minutes. So if the code don't work, that could ve the problem ;) Further first night other people think my room was there, they try to open the door with their code but then in the end the alarm of the door goes off after three times wrong. In the end they know it and leave. I dont't open the door, because was middle in the night and sleeping. But then I was thinking all you person belonings and electronics like camera if you gonna away take it with you, because you never known.

Modern and beautiful room with great bathroom with shower/toilet facilities. Also good bedroom and it's more isolated then the older rooms middle in the city which are double expensive and outdated, some need really a recovery ;) This hotel is new, it's like having your own appartement. Almost 9 straks for me. Friendly people when you call at the helpdesk if there is something. It's around 10 minutes walk to the city main street (beginning, area where the BSI bus station is located and a foodhall).

Stayed in May 2024

Small room, there was no reception to check in however the instructions were clear. Very thin walls, and my room was right next to the main door so I could hear a big slam of the door every time someone closed it.

Clear instructions for self check in. It was fine for one night. very clean and modern room

Stayed in May 2024

Automatic locks to get in the hotel were low on battery so had to hack my way in thru the back entrance that luckily was unlocked

Parking available

Stayed in May 2024

The fact that I didn’t receive any information regarding the check-in and when I arrived, one hour over the minimum for the check-in, I had to wait in the rain with my luggage. I even had to call 2 times.

Stayed in May 2024

Pass

All round excellence

Stayed in April 2024

Mainly: The shower flooded the entire bathroom floor and out onto the bedroom floor all the way to the fridge. (Alerted the hotel.) The pillows were too big and firm. Washcloths would have been nice, especially since when trying to wash my face without a washcloth, I hit my head on the shelf below the mirror. It was impossible to bend my face down to the faucet without hitting my head on the shelf.

The room was beautiful, and I liked the simple check-in and checkout. (An introvert's dream!) Very clear instructions. Walking distance to downtown was great too. And when I did have questions and sent an email, the responses were quick.

Stayed in May 2024

Located in city edge. Hard to find the right doors and there is no staff

Clean. Cute bathroom

Stayed in May 2024

Was very hard to find your room and no staff to help

Parking space, nice bathroom, good bed, nice tv

Stayed in May 2024

Ok location for one night, it can be even better

Stayed in May 2024

room was very small. No where to put suitcases and tiny bathroom.

very clean, staff friendly and helpful. Nice, unusual hotel

Stayed in February 2024

Main highlight of our stay was the Reception staff... all of them were so friendly and so helpful and accommodating to our requests, they were just Amazing and this really makes a big difference.

Stayed in April 2024

A little basic in the way of facilities. No breakfast option.

Modern and beautiful rooms. Close proximity to the waterfront and Downtown. Plenty of parking spaces.

Stayed in April 2024

Close to the city center. Nice staff. Good room and clean.

Stayed in April 2024

The room was small, but comfortable. However, other than a tiny shelf at one side of the bed there was nowhere even to put car keys, phone and wallet, let alone sit with a laptop. I've therefore marked down as I had to sit on bed with laptop on my knees :(. If you're travelling for fun, and don't need a desk, then Aska is perfect. I daresay there may be larger (and more expensive) rooms available in the hotel, but Iceland is expensive enough!

Immaculately presented hotel with plenty of on-street parking. It's just a short (but chilly in March!) into town where there are an excellent selection of restaurants. Great information from the staff on reception. Fast internet, and a modern TV that I could easily cast to from my phone.

Stayed in March 2024

The layout could be a bit confusing. I agree with the other reviews that the sink was a nuisance. Nothing that is a deal breaker. It is nice to stay a bit outside of Central Reykjavík to have more peace and quiet at night.

Great location. There is a great coffee shop nearby called Bókasamlagið that is perfect and also Loving Hut is nearby plus Krónan and I think Bonus. Loved the bathroom design.

Stayed in March 2024