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Reviews of Hotel Albatros 4 stars

Madonna Di Rosella, 80063 Piano di Sorrento, Italy

#11 of 11 hotels in Piano di Sorrento

Guests' Choice

Review score

Based on 28 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    7.7

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 13 October 2023

    8.0
    This is a very clean hotel with friendly staff and excellent breakfast. We had a great time.
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 3 nights

    Everthing was fine.

    Cleanliness and accessibility. The most important thing for me was parking which was arranged comfortably by the hotel.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Good stay but was dated
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Dated decor

    Pool and close to the train station

    Stayed in October 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 2 nights

    the breakfast was excellent and the staff were all very helpful and friendly. Lovely and clean.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    6.0
    Great location, friendly staff, functional if you plan on being out the whole time.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It's advertised as a 4 star Hotel, which it definitely isn't. It's a 3 star. We had really hot weather and never in, but if the weather wasn't good, the lack of 4 star facilities and quality might irritate you. Breakfast is basic, but ok. A simple thing, like the toaster doesn't work, was mentioned by someone else in a review and remains the same. There are no tea/coffee making facilities in the room, which is pretty standard these days. This hotel is riding on its lovely staff and location. There is no investment in the hotel building, or facilities. Yes, it's cheaper than Sorrento. However, it wasn't cheaper than a 4 star boutique hotel in Rome, near the Trevi fountain.

    The location of this hotel is really good, it's 10 mins walk to the station, Piano di Sorrento. There is also a nearby beach, €20 for 2 loungers and an umbrella, and restaurants all within walking distance. The staff were very friendly, and the hotel was clean. The shower was hot and fresh towels every day. The rooms are dated but were comfortable, and the air conditioning did work. The pool is good, it's clean, nice and deep. It's not really a hotel to sit around the pool, as most people are there to see the sites. However, if you do want to sit for a couple of hours, we could get a lounger. We stayed an extra night instead of going to Naples so that we could walk to the beach for a second visit.

    Stayed in September 2023

  • Reviewed: 13 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    receptionist was very helpful. breakfast was great

    Stayed in August 2022

  • Reviewed: 25 July 2022

    7.0
    Good value for money and good enough for our stays
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is a bit worn down and the beds, especially the extra bed if booking for more than 2 people, were not the best (good enough for us to sleep though). Wifi didn't work on the top floors.

    Good value for money, staff was nice and helpful and spoke good English, pool area was very nice and breakfast was good. Given the price and the mixed reviews the hotel well exceeded our expectations.

    Stayed in July 2022

  • Reviewed: 16 July 2022

    8.0
    Remember those three days at the hotel with pleasure. I wish I could stay longer. 😁
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    The pool closed too early. After walking along the red-hot Pompeii we really wanted to cool down a bit, but… 🙁 It should be noted the hotel is not too close to the sea.

    Scenic view from the windows; good breakfast; clean room, comfortable bed. Quiet and peaceful location.

    Stayed in July 2022

  • Reviewed: 14 July 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Noise from other venues. No balcony overlooking spectacular view.

    Pool. Staff were accommodating even though previous reviews were poor.

    Stayed in July 2022

  • Reviewed: 22 September 2023

    9.0
    Lovely area, super staff, great stay!
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights

    Lovely hotel, amazing staff and love the location! Train station isn't too bad of a walk but be careful if out at night as the trains from Sorrento don't return after 10pm we found. The staff even gave us a free upgrade which was much appreciated. Would happily stay again.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Beach towels were dirty. Hotel room was ready 2 hrs after check in time. Room did not have 4 star facilities (kettle, slippers). Staff was not friendly despite room was not ready at check in time. Even though booking mentioned check in 2, they said it is at 3 , and checked us at 4.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights

    Very basic 3 star hotel.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Un ringraziamento particolare allo staff gentilissimo e sempre disponibile... Special thanks go to the staff friendly and always available. 🙏🏻

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Rooms were clean and spacious, big pool with lots of sun chairs/ outdoor seating. Breakfast everyday was good. Excellent staff. 10 min walk from the train station, doesn't take long to get to Sorrento. 15 min walk to the beach.

    Stayed in August 2023

  • Reviewed: 23 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    All of itx

    The shower was mouldy & could hardly open the screen door. No draw space whatsoever. Air conditioning only worked slightly but not on very often as problem they told us. Pool was in very bad condition The staff were lovely ladies

    Stayed in June 2023

  • Reviewed: 1 August 2022

    9.0
    A relaxed and friendly hotel in a good location, with fantastic staff.
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    On a weeknight ( not at the weekend) it wasn’t always possible to have a late night drink after returning from a meal out.

    The staff were very friendly and the hotel had a family feel to it. The location is quiet, which we liked, but with plenty of bars and restaurants within a 5 minute walk. The pool was a nice size and our children had a great time in there with other children.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    9.0
    good accommodations
    • Leisure trip
    • People with friends
    • Economy Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    pool closed too early. lots of groups of students staying for 1 night. room was a little small for 2 people

    Christine was very helpful. Luca was also very nice.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Economy Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    What spoilt our trip was not having the ability to adjust the AC ourselves. Its controlled by reception. It woild turn off night making sleeping very difficult in the heat that we're not accustomed to. We complained twice, no action was taken so we had to start opening the door to the balcony at night. Which only led to me getting bit by mosquitoes. I wouldn't stay here for this sole reason. If AC is advertised, it should have been provided at its full capacity or as at least listen to your cuatomers and put it on for them as per their requirements.

    The breakfast was great. Staff in the restaurant very friendly. The lady that greeted us in reception was very friendly. Room was clean and spacious.

    Stayed in June 2022

  • Reviewed: 9 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The internet did not work the entire time we were there! Due to the lack of internet they were unable to use my credit card and asked me to go her cash!!! The rooms were much smaller than expected!

    The breakfast was wonderful!! The pool was nice!

    Stayed in August 2021

  • Reviewed: 4 August 2021

    9.0
    Nice pool and town
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Drinks little bit pricey , fridge didn’t work well and too small.

    Great breakfasts and helpful staff.

    Stayed in August 2021

  • Reviewed: 3 August 2022

    7.0
    Nice stay with pool and quiet location.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff was very confused trying to help us book tours even when they offered.

    Good location close to Piano di Sorrento train station and Saint Angelo bay. Simple but nice and clean rooms! Pool area was nice.

    Stayed in July 2022

  • Reviewed: 5 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 1 September 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 30 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 20 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

Showing 1 – 25

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