Mattress could be newer

Beautiful building, gorgeous food at restaurant, perfect location.

Stayed in March 2024

Better directions to the parking garage.

Staff was attentive and friendly. Room was clean and the breakfast was excellent. Beautiful hotel. Nice location to the city center. Only drawback was getting into and out of the parking garage was a little confusing.

Stayed in April 2024

The location was excellent and the staff were very helpful.

Stayed in April 2024

All ok

Location superb Could leave car close to sienna

Stayed in April 2024

Super location, friendly staff, lovely hotel. Breakfast was very nice too.

Stayed in April 2024

We hadn't realised that the room we had selected had no tea and coffee making facilities and I love a cuppa in the mornings or when we came back from sightseeing. We paid for breakfast on both mornings but had to leave early on our last day, we asked could we have some food to take with us and I was very disappointed to find only crackers, jam, an apple and drinks. It would have been nice to have had a sandwich or a bit of cheese and bread. I would definately have given a top score for everything had these things been in place. For information only, our adult daughters room was on the other side of the hotel and I think we assumed it would be close by, not a problem for us but could be an issue for families.

Lovely hotel, very central to enable us to walk everywhere. Sienna was well worth a visit with lots of excellent cafe bars and restaurants nearby. Very clean room and comfortable bed. The breakfast buffet was excellent, water provided in the fridge. Staff at the reception desk are very welcoming and helpful.

Stayed in April 2024

All was perfectly fine. 😊

Comfortable, clean, perfect location.

Stayed in April 2024

Great location

Stayed in March 2024

The mattress could do with replacing.

Large room in a beautiful old building, and modern bathroom, quiet at night, good breakfast. Helpful reception. Stayed in a double room. The restaurant is very good if you are tired from your travels. Best pizza in Siena 200 meters to the left.

Stayed in March 2024

Had to walk 10 minutes to find free parking.The payed parking area of the hotel was an adventure to use.If available.Not to many choices for breakfast

The staff,the location,Sienna in general is a marvelous place and the hotel is right next to it.The sraff was very friendly and helpfull

Stayed in March 2024

Comfy bed

Stayed in March 2024

Good breakfast and location

Stayed in January 2024

The bathroom smelled like smoke

The location was perfect and the hotel was clean and fresh. Breakfast was delicious. Most of the staff were friendly and helpful.

Stayed in February 2024

Room was facing a road. Awoken in middle of night by couple screaming and fighting.

Central location

Stayed in February 2024

A bit chilly in a room during the night and noisy heater.

Great location with a parking garage. Beautifully decorated interior and friendly staff. Spacious and well equipped bathroom 🤩, comfortable beds.

Stayed in January 2024

There is no elevator!!! Our room was two floors up which means we had to carry our suitcases up. We did not know this.

The location was excelent. Super close to the historic center but just outside the ZTL (limited transit zone). The building is quaint.

Stayed in January 2024

We had to ask for more pillows and the two provided were thin and uncomfortable. With the two additional pillows one was thin and one was thicker... We stayed for multiple days and our tea samples were not replaced.

We liked the location, the breakfast and the staff were quite friendly.

Stayed in January 2024

Lovely property close to center. Great breakfast and dinner at restaurant was also wonderful. Very nice staff.

Stayed in January 2024

The room was noisy, you could hear other guests talking in the hallway and slamming doors. The breakfast, served in a beautiful room, is just ok, with few options, or poor quality options, and with replacement problems (the hotel was not full).

The location is excellent, very close to the square (Piazza Gramsci), where buses arrive and depart (the train station is very far from the historic center of Siena). Siena is a very beautiful city.

Stayed in November 2023

There were no vegetables at breakfast. TV was very small. There is no lift (given it’s a historic building), which may be inconvenient for some people, as floors are high (25 steps/ floor, roughly). Also note breakfast is served in the basement, so there are three floor to climb to the second floor from there. The personnel at the reception could smile more and be more accommodating, it does not cost anything.

Located in a former palazzo, Albergo Chiusarelli is a fine hotel in Siena. It is close to the historic centre, and to the main bus station. I booked a “large single room” but was upgraded to a double, on the second floor, room no 28. The room is large and was kept very clean throughout my stay, so was the bathroom which was recently renovated in a very elegant way. Towels were fluffy, of good quality. The mini-fridge proved useful. Heating was plentiful and adjustable from the room. Breakfast was varied and of good quality. I extended my stay for another night and was promptly given the same rate. Renovation was taking place on the first floor, but it did not affect me as I left in the morning and returned in the evening. Siena is a splendid Italian medieval town that’s worth at least a two-night stay, and Albergo Chiusarelli is a cosy, useful residence for any tourist.

Stayed in November 2023

Great breakfast.

Stayed in October 2023

More assortment of tea and coffee in the room.

Plentiful breakfast provided in a nice dining room. Assortment of cooked and continental items were available. Well appointed quiet room and bathroom made for a comfortable 2 night stay. Within a few minutes walk of the main historic area of Siena with two large car parks nearby. The staff were friendly and attentive.

Stayed in October 2023

very nice and helpful staff very good location, very nice hotel building close to monuments and beautiful views

Stayed in September 2023

We had to climb approximately 70 steps to go from breakfast to our room. The steps were marble and difficult to distinguish. Those with mobility issues would have difficulty.

Elegant property in a great location. Breakfast was varied with quiche, pastries, yogurt, and fruit

Stayed in October 2023