Nothing. Only small improvement would be more electric points

A beautiful oasis in a very busy city. Beautiful stylish room & lovely breakfast. Staff were so helpful

Stayed in October 2024

The hotel is its own little paradise. Conveniently located, the staff were helpful and accommodating. Loved the pool, breakfast was excellent. Highly recommend for couples.

Stayed in October 2024

The hotel is located in a somewhat run down area. In retrospect we would probably have picked a different location. The building however is in very good shape with a wellkept yard behing high walls and huge steel doors. There was no feeling of it being unsafe to stay there.

Stayed in September 2024

A small point: as a diabetic, I would have liked ‘healthier’ bread eg brown seeded sourdough / granary/ rye bread rather than white bread rolls, filled croissant and brioche. However, all the sweet options looked very tempting!

Very good location in a quieter part of the old district but only 10 mins walk from the station, only 16 rooms and very friendly staff. Historic building, modern, stylish interiors.Downstairs rooms have small seating are outside.

Stayed in October 2024

Location, big room with nice bathroom. Staff was very helpful and friendly. Siri was wonderful ! Breakfast was wonderful with a lot of choices.

Stayed in October 2024

Staff super friendly, knowledgeable and helpful

Stayed in October 2024

Nothing it was perfect

Rooms are beautiful, comfortable and very quiet. Staff were extremely friendly and helpful. Location is great and you can safely walk into the city centre within 10 minutes. There are also a number of bars within 3 minutes of the hotel. The pool area is lovely and the breakfast was the best we had had in Italy/Sicily

Stayed in September 2024

Air conditioning did not point towards bed area and as such, it remained quite warm during the night.

The property is superb and the staff are very welcoming and helpful. Our flight was delayed and they helped us to move our dinner reservations and also did the admin relating to check-in via WhatsApp so we weren’t further held-up upon arrival. The rooms are beautiful and very well equipped.

Stayed in September 2024

The separation between the bathroom area and the bedroom area does not provide a lot of insulation for privacy :) and the window in the bathroom lets mosquitoes in, if you keep it open.

Palermo is a chaotic place and the way from the train station to the hotel was everything but smooth, but once you enter into the property of the hotel, it feels like entering an oasis. Its luscious inner garden is surrounded by the high walls and is a perfect refuge. The rooms are very tastefully integrated into the old structures and the quality of the facilities was good! The staff was very helpful and friendly and their recommendations for restaurants were spot-on.

Stayed in September 2024

Nothing

The hotel was built with a 16th C fort and modern rooms in old vaulted spaces and the breakfast was good , staff friendly and bed comfortable

Stayed in September 2024

We had terrible trouble getting from the railway station to the hotel by taxi which I know was out of our host control

Breakfast was lovely, and the host were very accomodating and helpful.

Stayed in September 2024

Nothing

A calm oasis in the chaos that is Palermo. Accommodation, location, staff & value for money all excellent. Cannot fault it in any way

Stayed in September 2024

Nice pool and jacuzzi High ceiling which was part of the historic building Interior of hotel and gardens were very nice Staff very helpful Room was quiet. Beds comfortable and shower was good.

Stayed in September 2024

Excellent location, quiet place, nice staff, clean

Stayed in September 2024

Lovely breakfast

Stayed in September 2024

- Breakfast was not great (some yogurts, cheese and bread) - Little privacy when using the bathroom facilities as the room was quite small

- Friendly staff - Pool (very few properties in Palermo have a pool) - Very centrally located - Easy instructions to get into the room considering we arrived very late (2AM) - Good value for money

Stayed in September 2024

Nothing perfect location

Everything the staff is the best Thank you Mateo

Stayed in September 2024

The aircondition airflow was not optimal and quite loud, could not be adjusted (I think, I should have asked). The bathroom could use better ventilation.

Very good location to discover Palermo, in one of the nicest areas of the old town. There is an enclosed and private garden with pool to relax. The bathroom is spacious and comfortable. The staff is nice and helpful.

Stayed in September 2024

Loved the location and the beautiful and peaceful garden and was great to have a pool

Stayed in September 2024

An oasis in Palermo. We would go back tomorrow if we could. Could not fault anything

Stayed in September 2024

NA

The location was perfect as it was in the heart of Palermo, and the garden they created was beautifully stunning and relaxing. The staff were always attentive to all our needs e.g. early taxi pickups and very friendly. Couldn’t recommend this place enough.

Stayed in August 2024

Beautiful very relaxing

Stayed in August 2024

In a dishelved area, quite dirty and dark at night.

Great staff, wonderful rooms and great pool Some really nice restaurants close by.

Stayed in August 2024

Nothing, cannot complain.

Could not recommend Bastione Spasimo more, we went for our honeymoon and the staff were so kind and attentive! They really couldn’t do enough for us, offering help before we even had to ask. Beautiful hotel, we stayed in their superior double room with the jacuzzi and it was so luxurious, with a gorgeous original stone ceiling from the 1500s! We’ll never forget this holiday, for the best reasons. The pool/garden area was a beautifully kept oasis in a hot Palermo summer!

Stayed in August 2024

I have no criticisms. They have built an oasis within the beautiful city of Palermo. This hotel is perfect for anyone spending just a night in Palermo or a week. I highly recommend it.

I love this hotel. This was my second stay at the hotel and I always leave looking forward to my next visit. After a long travel day, this is the exact place I want to find my place. The beds are super comfortable, the pool is a perfect respite in busy Palermo, the staff is wonderful and very helpful. I love going for a morning run to the sea and back to the hotel for a great breakfast. I hope to visit again soon.

Stayed in July 2024