1 Via Filippo Evola, 90133 Palermo, Italy
#1 of 95 hotels in Palermo
Guests' ChoiceBased on 459 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.5
Staff
9.8
Value for money
9.2
Free WiFi
8.6
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End of dialog contentReviewed: 10 August 2023
Lucie
FranceNear by a place where people gather so it was very noisy at night. I had the room in the cave behind the pool so honestly it was dark without any view.
The place is very nice and well located. Rooms are very fancy and nicely decorated.
Stayed in May 2023
Reviewed: 9 August 2023
Sasha
United KingdomIt was a perfect hotel in Palermo, from the minute we got there the staff went above and beyond. The facilities and room were absolutely amazing and everyone was sooo lovely and helpful and gave us so many recommendations for the area. We couldn’t recommend enough!
Stayed in August 2023
Reviewed: 6 August 2023
Kenneth
United KingdomThe staff were incredibly helpful and kind. They recommended some fantastic restaurants and places to visit.
Stayed in May 2023
Reviewed: 6 August 2023
Muireann
IrelandNothing.
This hotel is paradise. It’s luxury from start to finish, they do their utmost to make your stay as comfortable and flawless as possible. Matteo is a super host!
Stayed in August 2023
Reviewed: 6 August 2023
Nicole
AustraliaThe staff were incredibly helpful - especially siriana who went out of her way to help make our stay great
Stayed in July 2023
Reviewed: 3 August 2023
Luke
AustraliaNothing
Everything was unreal
Stayed in July 2023
Reviewed: 1 August 2023
Tim
United KingdomThe service from the staff before and during our stay was excellent. They made the whole trip both easier and better. The hotel itself is a beautiful oasis.
Stayed in August 2023
Reviewed: 29 July 2023
Alexandra
GermanyA really lovely boutique hotel with incredibly attentive staff.
Stayed in July 2023
Reviewed: 29 July 2023
Lea
FranceEverything was perfect thank you
Stayed in July 2023
Reviewed: 28 July 2023
Laura
United Kingdomfantastic hotel, beautiful Gardens, exceptional room modern yet keeps historic character the staff were amongst the best I have ever seen and could not do enough for you probably best overall hotel experience I have ever had if we are ever back in Palermo, we would undoubtably book here again
Stayed in July 2023
Reviewed: 27 July 2023
Franziska
AustriaJust some more space for luggage in the rooms or to hang towels would be nice. But we did book the smallest rooms which were perfect for a two night stay. If I were to stay longer I’d get a bigger room. :)
The hotel is beautiful and peaceful. The rooms are nicely cooled and beautifully redone! Matteo and his team are exceptionally kind and attentive. When we come back to Palermo we will definitely stay here again!
Stayed in July 2023
Reviewed: 26 July 2023
Mehboob
United KingdomEverything was perfect.
The location of the hotel is perfect in the old city for tourists. Easy access to all the visitor attractions, fabulous cafes and amazing restaurants. The hotel is a beautiful place, it is an excellent modern conversion to a high quality specification. The rooms are a good size with modern facilities. The grounds are very well maintained and the pool is an extra bonus which is absolutely essential during any visit to Palermo. The best part of the experience is the friendly and helpful staff - Matteo, Siri and Julian work very hard to make sure customers have the best possible experience. The breakfast is lovely and recommend it. Overall, an amazing hotel with excellent staff.
Stayed in July 2023
Reviewed: 26 July 2023
Tricia7
IrelandNada
Beautiful garden and pool , old fortress walls. Great location for walking to old town sights. Staff vest invested in making your stay a great experience, particularly Matteo
Stayed in July 2023
Reviewed: 25 July 2023
Sotiri
GreeceSome of the plugs did not work with an adapter, even the one that was already in the room. There was no soap dispenser in the bathroom. We were using the soap that was provided for face and body and there was nowhere to leave it by the sink. The fridge was blowing hot air and it wasn't properly cooling the drinks. Otherwise everything else was excellent.
Beautiful place, with great staff. We felt very well looked after. Lovely garden with pool. The room was spacious and everything was provided. Great location! Only a breath away from the place, there are great restaurants and bars and it was only a short walk to the centre of Palermo.
Stayed in July 2023
Reviewed: 25 July 2023
Penelope
AustraliaBeautifully restored building. Lovely garden and pool
Stayed in June 2023
Reviewed: 22 July 2023
Diane
United KingdomIt was perfect!! Thanks for a wonderful stay.
Everything!! It was a perfect little oasis in the middle of the city. Beautiful pool area and stunning room built into the old city wall with the old stones all still exposed. Lovely breakfasts! Staff were absolutely amazing couldn’t have been more helpful. Will definitely be back and have already recommended to friends and family Thanks for making us so welcome and all you did to make our stay so special.
Stayed in June 2023
Reviewed: 21 July 2023
Kamil
United KingdomLoved how high spec it was and how much character our room had. The staff was incredibly attentive and helpful. Wonderful location as well - just on the edge of the old town, the square outside of the hotel becomes a super lively corner full of fabulous restaurants and bars in the evening. We will be definitely coming back.
Stayed in July 2023
Reviewed: 20 July 2023
Kerry
United KingdomAbsolutely nothing
Laid back and chilled vibe
Stayed in June 2023
Reviewed: 18 July 2023
Liisa
EstoniaBest hotel I have ever stayed!
Stayed in July 2023
Reviewed: 17 July 2023
Rachael
Australiaeverything was great
Matteo
Stayed in July 2023
Reviewed: 14 July 2023
Judy
United KingdomWe booked a superior room which was comfortable enough but had no view however on reflection I would’ve picked a standard room on the ground floor which although smaller has a little patio area area and a bit more character.
Great location, fabulous breakfast, helpful staff always willing to help with recommendations and travel assistance. Beautiful gardens and delightful small pool.
Stayed in July 2023
Reviewed: 14 July 2023
Fabio
United KingdomNothing. Pool opens at 10.30 am, would be nice to have to chance to enjoy it earlier
Exceptional. Staff helpful and kind (special thanks to Matteo). Beautiful structure, garden and pool are an oasis. Room and bathroom spacious and finely finished. Good quality breakfast
Stayed in July 2023
Reviewed: 9 July 2023
Launora
GermanyI wish you could fully darken the room but thats just me.
It is beautiful how they did the garden and pool. People before in the comments used the word "oasis" and I think it suits it very well. You open the gate from outside not expecting too much and enter this stunning garden. Everything was very nice. We didn't have breakfast so we can't say anything about it.
Stayed in May 2023
Reviewed: 9 July 2023
Blaid
United KingdomThe location was perfect, just a short walk from the city centre but away from the busy streets. The hotel itself was stunning.
Stayed in June 2023
Reviewed: 8 July 2023
Rick
United StatesNothing!
The property is all that it is touted to be. We really appreciated the pool. Mateo was a huge help, particularly getting us reservations at amazing restaurants in walking distance. What makes this place extra special is its location, in the heart of the Kalsa district. I wouldn’t have wanted to stay anywhere else. It’s an amazing!!
Stayed in July 2023
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