What a wonderful place and beautiful people running this property! Lucciano welcomed us and provided us all the informations for museums, nearby restaurants, what to eat, what to see. Every corner of the accommodation shows the care they have given to the place and makes you feel that you are hosted in their home and not just in a property they have for foreigners All their kindness and willingness make this property so warm and pleasant that the departure makes you emotional! Looking forward to come back soon!

Stayed in May 2024

Gorgeous old building with character in a great location. Easy to walk to station and surrounding attractions. The host was so friendly and helpful with so much information to share with us.

Stayed in April 2024

N/A

Very central - friendly and helpful reception.

Stayed in March 2024

Everything was perfect. nothing to dislike about this place.

Stayed in March 2024

None

The place was right across the Officina Profumo and just a few steps away from the train station and the Santa Maria Novella Church. Brilliant location in a historic building. We were also assigned to one of the rooms named Manila which was a spacious room with a nice view.

Stayed in March 2024

Extremely slow lift but could cope without it

Personal touches. Slippers, bath gel etc, . Very welcoming prep proprietor

Stayed in February 2024

The owners are incredibly helpful and kind 🙏🏻 They guided us for the best places to eat and top points to visit in Florence. The hotel is also very close to the train station and very easy to find.

Stayed in February 2024

The rooms were a little tired but nothing more than a coat of paint is needed It would be good to have milk available for tea/coffee.

Luciano was the best hotelier I have ever come across. He introduced the building, a little of its history and gave us an introduction to our room. He made sure we knew where to go for dinner (3 options) and how to find our way around Florence. The room was older but clean and in a building 500 years old. The elevator is to be experienced.

Stayed in February 2024

Good location , attentive staff, clean and comfortable room

Stayed in November 2023

Lift is small

Good location. Friendly staff.

Stayed in November 2023

O.K. but small elevator

Large luxurious room in a historic 500 year old building. Free mineral water (from dispenser in the common hallway). Great location: Historic 800 year old pharmacy across the street. Short walk from the train station.

Stayed in October 2023

Elevator was extremely slow but welcomed over stairs.

Location within walking distance to train terminal. Even walked to Duomo to meet friends. Host was very friendly and helpful.

Stayed in September 2023

Bellevue House is an older, delightfully authentic hotel that is conveniently situated close to the train station, local restaurants, and shops and is within easy walking distance of most of Florence's main attractions and museums. The owners, Luciano and Susan, were outstanding hosts! Kind, informative, and engaging. We needed a room with three beds, and they accommodated us with a lovely, comfortable stay. They have an elevator (note that it is a small one to two-person elevator), which is a plus for luggage, and there are stairs for traveling up and down if needed. If you are looking for a quaint, authentic, historical place to stay, this is one that makes you feel like a local. I prefer to live in the culture, and Luciano and Susan provided this experience. I'd stay there again.

Stayed in September 2023

Luciano made our stay in Florence very special. The accommodations were perfect and his recommendations on restaurants and places to visit were excellent. He went out of his way to make sure our time in Florence was memorable. I highly recommend this hotel and would definitely stay here again. This was the best hotel we stayed in during our trip to Italy.

Stayed in September 2023

Elevator

Location and staff

Stayed in August 2023

Very hospitable and friendly owner who gave me a list of his favourite cafes and restaurants and even booked me in for a haircut! Room charming, large and comfortable. Nice view, safe building, and excellent location.

Stayed in August 2023

The toiletries were not replaced, or the towels, and the cups and plates were not washed on daily basis, but maybe we needed to ask for that.

Mr. Luciano is a wonderful host and very friendly and helpful! The room is quite spacious and has a historic vibe which makes it more appealing! The location is great, 10 minutes to the Duomo, and 10 to the main train station. Beds are comfortable, there’s a water kettle in the room, and a fridge and AC, and a small lift. Would definitely stay there again :)

Stayed in August 2023

It’s old fashioned which wouldn’t be to everyone’s taste but we liked it’s quaint layout and the traditional styling. It had all we needed.

Well located very close to the main station, car hire companies and walking distance to the main fights of Firenze. It’s an old building but all functions well. The owner is lovely, extremely helpful and kind. The beds were comfortable, it worked very well for us.

Stayed in July 2023

Great room close by the train station. The owners were very welcoming and helpful, recommending places to eat and sights to see. The room was comfortable and has everything we needed.

Stayed in July 2023

AC could be more powerful. We stayed during a heat wave so none of Europe’s AC units were ready for it.

Location! Proprietors were extremely helpful and kind. Speak great English.

Stayed in July 2023

Very comfortable and close to the train station.

Stayed in July 2023

Nothing

Excellent location, great amenities, owners so lovely and helpful, walking distance to so much + so central, big rooms, great facilities! Owners also so lovely giving suggestions of things to do and places to see, as well as helping us arrange an early morning airport taxi pick up (and being with us at 4am to get the taxi!)! A wonderful stay in a wonderful property!

Stayed in July 2023

The elevator is very small and very slow as they are adding an elevator to the old building. Luggage can use the elevator, but people move up the stairs.

Check-in was from 13:00, but I arrived at 12:00 and had a large luggage, so I asked if I could just leave my luggage, and they kindly accepted. He carefully explained the facilities of the hotel. I think that it is very close to the station and very easy to use.

Stayed in June 2023

Absolutely nothing

Luciano was the best. Super helpful and had our room prepared earlier so that we didn’t have to wonder around. Location is fantastic, close to everything. Apartment spacious for our family of 4, very clean and cosy. Will definitely be back and recommend to everyone 100%

Stayed in June 2023