One extra sqm of room space would come in handy :). Toilet flush behind the wall right next to your head, but in general no other noice from adjacent rooms. Not enough flexibility with check-in times.

A small double room overlooking the side street. Is there a noise from the street and restaurants at nights? Of course, typically till midnight, but it's normal for this kind of location. You can always close the windows and turn on the a/c which works really well. For breakfast, except for sweets, there's a small choice of meats, cheeses, eggs and vegetables plus a nice lake view :). The room and bathroom good enough, everyting clean and functioning.

Stayed in September 2022

The room just needs a mini fridge, just to keep drinks/snacks cold. Otherwise all good.

The air con in our room (10) was freezing which was great given the hot temps outside. The location is what you pay for here, its perfect, right on the lake. Having breakfast with that view. Small bed but very comfy.

Stayed in July 2022

everything was too small, also receptionist weren’t very nice

the location, in front of the lake and that was a balcony

Stayed in June 2022

bedroom was quite small

the situation was great

Stayed in June 2022

We didnt like the hard crusty rolls at breakfast and hot drinks machine made warm drinks. There was also no top up of room sachets for hot drinks. And nowhere comfy to sit either in the room or hotel for guests.

We loved the location of this hotel. It was right on the garda promenade. It was clean and welcoming. The staff were friendly.

Stayed in May 2022

Parking is to far.

Location.

Stayed in April 2022

noisy in the morning

location and sight

Stayed in September 2021

a chore getting baggage to hotel - it's on pedestrian street

nice breakfast Delightful staff except for Head woman

Stayed in August 2021

From your room you could hear every single word said by the people in the hotel restaurant or rooms next door. The lady that “welcomed” us wasn’t very friendly and found it very funny that we would rather not leave our IDs for half day on a not guarded shelf by the back door.

Clean rooms, very friendly and hard working “breakfast” ladies. Lift. Wonderful lake view.

Stayed in June 2021

Bit noisy at night

Very nice staff

Stayed in October 2023

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The rooms ver very nice. The breakfast awesome!

Stayed in September 2023

Rooftop pool is very small, more like a plunge pool. Also staff were a little abrupt at times and didn’t have flexibility between the restaurant and hotel - for example all tables were booked so we asked to eat on the rooftop solarium (where there were plenty of empty tables) and this was refused.

Great location, just had a major refurb which is great.

Stayed in July 2023

not so much variety at breakfast but still almost everything you need .

the restaurant was luxury I can say , clean rooms ,the Personal really friendly . i am very happy .

Stayed in August 2022

Bed could have been better

Great breakfast. Great location. Good shower and air conditioning.

Stayed in June 2022

The management need lessons in customer service. They were non interactive, quite miserable On arrival i asked for a drop of milk as there was none in my room. I was told they sold it in cartons in the supermarket, at first I thought he was joking, but soon realised he was serious, he did get me some but made me feel uncomfortable. Later I bought a bottle of orange in Verona not realising it hadn't a screw top. When we got back I asked if they could take the top off, only to be told it would cost 2 euros. I said to forget it then my husband step in and he took the top off. I don't expect to be treated in this manner. Our taxi to the airport at 9am was cancelled at 8.15am we asked about getting another to be told go to the bus station. I have never been treated in such a negative manner, this was the 4th visit at this hotel I assume its under new management, staff need training in customer service.

Location Was a great. The cleaning staff were lovely ladies who kept the hotel spotless.

Stayed in June 2022

position and room

Stayed in June 2022

Everything was beautiful wonderful staff in all areas of the Hotel, excellent resturant, amazing food and the location was ideal we loved everything about our stay. Thank you to all

Stayed in May 2022

Where should I start? 1. Staff was rude. The receptionist lady with black hair (can be the owner) was super "not nice" because we arrived early. Our ferry arrived early and we wanted to leave the luggage. She said 'you are too early", and left with no help. She told us that we can leave luggae anywhere we want and she left immidiately , didn't even talk to us! 2. There is no locked place to leave your luggage. No security. No help or any smiling face. No information about ferry, sightseeing, anything... 3..they give the room after 3pm but kick you out at 10am ?!??. So you pay for 24 hours but get 19 hours maximum in the room. And i repeat! There is no safe place to leave your luggage! 4.shower is extremely small, so if you are above avarage like us, (a little bit tall) you cannot put your arms up to wash your hair. 4. Very very noisy! No isolation of the doors.Cleaning ladies shout in the corridors. All noise from the restaurant comes to your room all night. 5. Not worth for the money.

Location and scenery of the hotel is nice ,because it is one of the front line hotels. The rooms are clean and breakfast is OK.

Stayed in April 2022

Poor bedside lighting. Personally, prefer a shower to a bath.

Very pleasant staff, superb location, splendid breakfast spread served on the quayside by the lake, far more than you could eat. Lift available. The hotel actually exceeded my expectations.

Stayed in August 2021

Parking - expensive and far from the hotel. When you come later to the parking,everything is full and you don't have a place for parking. When you pay 15€/day for that,we expect that we always have a place for parking. The hotel is right in the center, so we heard all the noise from the street and sometimes it was really annoying. Breakfast - everyday still the same.

The location was good,near to the beaches and city center. Everything was close to the hotel.

Stayed in July 2021

Limited Accès when you arrive in car (actually you cannot reach the hotel by car, you should park away (if you find an available place…i spent 30 min around before getting an forbidden street hoping o won’t be fined….) Old building and old rooms without isolation & insonorisation you wake up with your neighbour :( toilet, shower, move…everything…)… Really disappointed and just wanted to leave that place immediately in the morning despite the fact I spent many hours to drive for visiting this city…

Good location for WALK!

Stayed in July 2021

The room was very small, as well as the bathroom with a minimal shower and toilet that smelled of mold. The balcony we payed extra for was just a large window with no room to stand outside. The breakfast was really disappointing, consisted of a plate of dry bread and cookies and a plate of cheese and ham. We were also not allowed to sit outside because they wanted to prepare tables for lunch (Evan though it was still breakfast). Also note parking is 15 euro/day which was not specified in the ad.

Good location by the water in the middle of town

Stayed in July 2021

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in July 2021