Old furniture, not so clean, bed sheets not so clean.

Location and stuff very polite.

Stayed in May 2024

Problem with the taxi booking on the way back to the airport. Taxi was 20 mins late after prompting and I suspect the concierge had forgotten to inform the taxi company

Great breakfast and comfy rooms

Stayed in May 2024

The room was really small, not enough space for two people. Very few hangers, and no shelf in the bathroom. The hotel is not so far away from the city center but the connections are super bad. We had to walk most of the time or pay uber.

The room and hotel were super clean, great breakfast and friendly stuff.

Stayed in May 2024

The room was very very small,even the reception change it,again was small.

The staff was very very good,very friendly.

Stayed in May 2024

nothing

Breakfast: great ingredients, excellent quality for everything served, clean Beds, cleaniness, towels, staff,

Stayed in May 2024

Paying same rate but different size of rooms

Ok

Stayed in April 2024

Hotel shuttle to the city centre has to be pre-booked and has limited seating - we were not aware of this and could not use the shuttle.

Breakfast is exceptional at this hotel. It has a very wide selection of food - probably the best that we had at any hotel during our 8 day stay in Italy. Room and bathroom were reasonably spacious and very neat and clean. Staff is extremely helpful, particularly at the front desk.

Stayed in March 2024

Location is away from all the main attractions Only one restaurant, no swimming pool, not value for money

The staff and the breakfast

Stayed in April 2024

Breakfast was the same menu everyday. They do have omelette available for order. Elevators were kind of small, but they do the job.

Room was clean, friendly staff, all good. The hotel seem to cater to cruise passengers. We did have flawless stay with our family. Excellent beds even the sofa beds for our kids were really good for what they were.

Stayed in April 2024

My payments although right did not match my statement. Over charged for breakfast only one was wanted but billed for two people

Clean

Stayed in April 2024

Nice, clean and spacious room especially for family like ours.

Stayed in April 2024

The room descriptions are inaccurate, we booked a Junior suite which stated it had 3 beds and that the bathroom had a bath, when we checked in, it was 2 doubles and no bath. We specifically picked the hotel for these factors, paying more to secure them. The windows do not have locks on them, we were on the 5th floor with children and this felt unsafe. Rooms were very warm, at over 27 degrees and aircon was not yet on.

Staff were very helpful and friendly and ensured we had a room that had the three beds we had booked and required. Hotel is clean and in a good location very close to the metro. Breakfast offered a good selection.

Stayed in April 2024

While we enjoyed the bar on the 7th floor, we were not impressed with our meal we had one night.

The bed was so comfortable, the room was very clean and the staff were very friendly and helpful.

Stayed in April 2024

Very good workers !

Stayed in March 2024

Internet speed, noice of streets, water bottle is not free in the bar

Looks expensive than the facility and location

Stayed in March 2024

Staff are very helpful and smiley.

Very clean , but very small room

Stayed in February 2024

The hotel is a beautiful building with many of its original features. We had a large comfortable room. Breakfast had plenty of choice. Situated near to the train station. Thanks to Marco and Alessandro for helping us with hotel transfers

Stayed in March 2024

Rooftop restaurant was just OK for the price. I think people must go there mostly to drink, not to eat. It's also possible that it caters to a more local crowd, not to our American tastes.

The rooms were nice, clean, and comfortable. We had an amazing view from one of the rooms. The other didn't have a good view. Breakfast was good with many choices, although the eggs were a little too runny the first morning. The hotel is located a little outside the touristy area, but it's conveniently located around the corner from a metro station, so it's easy to get to touristy things within a half hour.

Stayed in March 2024

Very noise rooms :(

Stayed in February 2024

We were on the 9th floor: the aircon is noisy and the water pressure in shower not great. Also you can hear cleaning staff from 7am in corridor.

Beautiful hotel, large rooms, nice breakfast (with good gluten free options) and very pleasant staff. We will come back.

Stayed in February 2024

The staff was very helpful, friendly and accommodating.

Stayed in February 2024

depending on the position of the room,(ours was on the 5th floor) there is outside noise from the restaurant up until midnight. Friday/Saturday : starts around 21:30. The windows don't have good noise cancelation, meanwhile between the rooms there is not much noise passing thru. small comment on the bathroom: our walk-in shower could easily overflow based on the amount of water used, the engineering of the drain is not very clever. another improvement point : we only had 1 bath product each day (1 shower gel, 1 shampoo) for a family of 4 :)

Very nice staff. You could make your own fresh juice, plenty of variety also at the breakfast. The gym is 24/7 and very well equipped. We felt comfortable for the entire stay - nothing missing. the kids really enjoyed it.

Stayed in February 2024

We requested a cab at the reception but the ataff called some other shuttle service and we were charged twice the price of a taxi fare.

Stayed in February 2024

Nothing

Great hotel, comfortable beds.

Stayed in February 2024