Via Napo Torriani 18, Stazione Centrale, 20124 Milan, Italy
#100 of 447 hotels in Milan
Guests' ChoiceBased on 1204 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 6 May 2024
Steph
United StatesWished the AC cooled the room. It was just a fan, that didn’t actually cool the room.
Staff that checked us in was very friendly. The room was comfy and had everything we needed including water and a couple of sodas.
Stayed in May 2024
Reviewed: 6 May 2024
Peter
United KingdomAll good no complaints.
Perfect location (train station) as I was day tripping (lake Como, Florence), staff were friendly and helpful,, great breakfast 👍
Stayed in May 2024
Reviewed: 5 May 2024
Diana
AustraliaGreat shower
Stayed in May 2024
Reviewed: 4 May 2024
Birte
GermanyWell located, clean, friendly staff, free drinks in the minibar, good breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Jami
United StatesEntire hotel is very well managed.
Stayed in April 2024
Reviewed: 2 May 2024
Gladys
United StatesThis is not really a critique of the hotel, it's more a function of my airline which changed our flight time and as a result, we had to miss "breakfast at the Berna" - I always look forward to breakfast there bc their breakfast buffet is impressive and delish. There's something there for everyone - and then some! We did appreciate, that they packed us up a little bag with breakfast goodies before our early flight!
Over the years, I have stayed at this hotel on numerous occasions. This hotel stands out in my opinion with regards to its service-orientation. I love the hotel's location (proximity to Milano Centrale) and the cleanliness of the rooms!
Stayed in May 2024
Reviewed: 1 May 2024
Daniel
Canada1: No refills of Coca cola and soda the 2 nd day 2: No soap in bathroom and in spite of mentioning it to Front desk no action the next day 3: No additional clothes hangers in cupboard in spite of again mentioning it to front desk with mo action next day
Clean , good breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Jami
United StatesHotel operates at a high level. Very nice place.
Stayed in April 2024
Reviewed: 21 April 2024
Oona
SwitzerlandGreat location near the central station, the ataff was very friendly and everything was well functioning.
Stayed in April 2024
Reviewed: 17 April 2024
Andreas
SwitzerlandNothing
Very central, very friendly staff, clean
Stayed in April 2024
Reviewed: 16 April 2024
Jiras
ThailandNothing
Breakfast, room facility, staff
Stayed in April 2024
Reviewed: 14 April 2024
Jacqueline
LebanonCleanliness
Good location and excellent personnel
Stayed in March 2024
Reviewed: 12 April 2024
Devrim
TurkeyBack block room was squeezy with not much sunlight, I did not bother much as I almost only slept in the room.
Location is perfect for arriving via train or Bergamo airport. 3 min walk to Central Station. Breakfast rocked with plenty variety and taste. Staff (esp reception team) is gorgeous. Room functional. Back block side is quiet.
Stayed in April 2024
Reviewed: 12 April 2024
Nikolas
Cyprusall was great
Great location near Centrale. Room was comfortable and quiet. Staff were extremely helpful for showing me correct Metropolitana station to pick up.
Stayed in April 2024
Reviewed: 9 April 2024
Aslihan
TurkeyThere is not much to dislike about this hotel, but if the owners would like to improve the hotel, I would advise them to renew and modernise the entrance and the common areas. The breakfast could be varied over the days, and more fresh fruits and vegetables with more ecological responsibility can be introduced. In general, I thought the price was a bit high for a 4 star hotel near a train station.
The location was very convenient for travelling between cities and going to the airport. There are nice restaurants in the vicinity and a variety of public transport options. The room and hotel were clean and tidy. The rooms are renewed and the contemporary design is nice. The breakfast was very good, with a good variety of food. The staff were friendly and helpful. I had quite a pleasant stay.
Stayed in April 2024
Reviewed: 9 April 2024
Andrew
United StatesCould be more modern
Great value
Stayed in February 2024
Reviewed: 8 April 2024
Nasser
MaliN/a
Staff very efficient Mr. Luca
Stayed in April 2024
Reviewed: 6 April 2024
Joanna
SwedenStaff are very friendly and helpful and breakfast was terrific
Stayed in April 2024
Reviewed: 6 April 2024
Raffi
ArmeniaGreat location and friendly staff. A good breakfast offer.
Stayed in April 2024
Reviewed: 4 April 2024
Karen
AustraliaLovely and clean, staff are very helpful, breakfast is very nice, close to train station
Stayed in April 2024
Reviewed: 2 April 2024
Gabriele
MaltaNothing
Clean, good breakfast and close to the train station
Stayed in April 2024
Reviewed: 1 April 2024
Rohan
SwitzerlandLift is too small
Location, services, breakfast, cleanliness
Stayed in April 2024
Reviewed: 31 March 2024
Mishell
BelgiumNothing in special
The room was amazing, big and comfortable
Stayed in March 2024
Reviewed: 29 March 2024
Stefano
United KingdomFurniture and interior design may benefit from modern restyling.
Clean, comfortable, and cosy. Helpful and kind staff. Overall a good solution for a short stay close to Central station.
Stayed in March 2024
Ernst, Germany
Kitee, Finland
Jasper, Canada
Hollywood, USA
Pandiello, Spain
Hilversum, Netherlands
Ikeja, Nigeria
Hamilton, Australia
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