Borgo Ognissanti 8, Santa Maria Novella, 50123 Florence, Italy
Based on 191 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
9.3
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 7 November 2023
Jennifer
United StatesGreat location and very nice staff.
Stayed in October 2023
Reviewed: 7 November 2023
Brian
United StatesRoom was great, except that we had one next to the elevator and hotel entrance so it was a little loud (but we booked the room at the last minute and I think they gave us their last room).
Staff super friendly, which does make a big difference. Room was nice, place was clean, fantastic location.
Stayed in October 2023
Reviewed: 18 October 2023
Jonathan
United KingdomExcellent location. Very helpful staff.
Stayed in October 2023
Reviewed: 15 October 2023
Natallia
BelarusThe pillows are not comfortable, hard. The room near the reception is very noisy
Localization. Cool elevator.
Stayed in October 2023
Reviewed: 11 October 2023
Alison
United StatesI was in room 28 and the bed headboard was on the wall of the bathroom next door. I could hear the person in the next room urinating and taking a shower. Pretty weird while trying to sleep.
Staff were very accomodating
Stayed in October 2023
Reviewed: 10 October 2023
Larrys
CyprusRoom was noisy
Good logation
Stayed in September 2023
Reviewed: 3 October 2023
Michelle
United StatesWe really liked the location of this hotel. We walked from the train station, pushing our full size roller bags. We walked in the evening and felt very safe. There were several restaurants and other amenities very close. It was also in easy walking range to see Michelangelo's works and the Duomo. The staff was kind at the front desk, they spoke English and we were able to store our bags easily. The room was clean and reasonable.
Stayed in September 2023
Reviewed: 28 September 2023
Sarah
CanadaBreakfast served on site was very delicious. Location is great for walking around Florence
Stayed in September 2023
Reviewed: 25 September 2023
Carole
United KingdomDated fixtures and fittings in the room and bathroom.
Centrally located with pleasant staff
Stayed in September 2023
Reviewed: 10 September 2023
Tatiana
United StatesBreakfast could be better
Location was great
Stayed in September 2023
Reviewed: 31 August 2023
Bronwen
United KingdomAir con wasn’t the best
Location
Stayed in August 2023
Reviewed: 26 August 2023
Mehri
United StatesThe hotel was on the second floor of the very old building .and you have to ring the bell to inter the building. It looks alitte weird 😕
Location.
Stayed in August 2023
Reviewed: 15 August 2023
Stéphanie
FranceThe staff is very helpful and welcoming! The location of the hotel is perfect and the room is clean and spacious
Stayed in August 2023
Reviewed: 10 August 2023
Marie
Estonia-
Great location. Friendly staff, who let us check in early. Would stay there again!
Stayed in August 2023
Reviewed: 28 July 2023
Olga
UkraineIt was quite dusty, hard mattress and headboard, thin pillows, a bit noisy condinioner
Friendly staff, great location, we had quite room, equipped bathroom, possibility to buy water, beer, prosecco right in hotel.
Stayed in July 2023
Reviewed: 27 July 2023
Renu
United StatesComfortable, Well appointed rooms. Very clean. Good location. Nice staff.
Stayed in July 2023
Reviewed: 26 July 2023
Jinho
South KoreaThe nearest kiosks are about 200-300 meters away. You can buy water and soda bottles at the front desk, though. The shower booth is a bit claustrophobic with a small one-person area and sliding doors, but it was okay with me.
The location is not the most prestigious, but the Goldoni place is within walking distance of most attractions. If you plan walking tours to both sides of Arno, the Godoni place is the best choice to start from.
Stayed in June 2023
Reviewed: 23 July 2023
Nicolle
Australialocation & nice garden view from our balcony.
Stayed in July 2023
Reviewed: 18 July 2023
Madan
BahrainThe hotel had no car park. We had to pay extra to park at a close by garage, where you had to inform 1hr in advance if you needed your car back. The breakfast quality was very poor & it was the same dishes everyday.
The location was very good. The staff were friendly.
Stayed in June 2023
Reviewed: 18 July 2023
Cathy
United StatesIt was really confusing to figure out how to get in when I first arrived. I wish they would've provided more directions on how to contact the staff when I wanted to get in.
The location was unbeatable. It was close to pretty much everything I wanted to do, and the elevator was a lifesaver! Also, having someone at reception 24/7 was great.
Stayed in July 2023
Reviewed: 9 July 2023
Jonas
GermanyVery friendly staff, good location. Spacey rooms! Enjoyed it a lot!
Stayed in July 2023
Reviewed: 9 July 2023
Tibor
HungaryThe room wasn't so nice, the wall painting was not so beautiful, the furnitures were old and there was a little mold on the window frame. But the biggest problem was the thin walls. At night we heard everything from the next room, even the phone calls were clearly understandable.
The hotel is in a very good location, close to the train station and the city center. We could easily go to all of the attractions on foot. The staff was very helpful and friendly.
Stayed in July 2023
Reviewed: 5 July 2023
Heather
United StatesA little old
Convenient to car rental garage
Stayed in July 2023
Reviewed: 4 July 2023
Kristijan
SwitzerlandNot very sound proof, from time to time you can hear the beighbours speaking. Also the building was old, but the hotel was very clean
Amazing location, in the center of the city. The room was very cleanan and stuff was very polite
Stayed in June 2023
Reviewed: 17 June 2023
Constantin
United KingdomAwfully pricey.
We had a large room, well equipped, great staff, good breakfast and free storage for our luggage. The wall radio is a real gem.
Stayed in June 2023
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