The noise that could be heard in the room

The lady at the from desk was super helpful and very friendly. Her tips were amazing and made my visit very enjoyable. The single room is a good size and very clean. Only thing was the noise from the other rooms could be very clearly heard. The location is great for safety and distance to attractions.

Stayed in April 2024

Location is ok, but a bit complicated to park the car. Valeria found us a garage nearby for a great cost.

Staff (Valeria e Eduina), dimension of the room, clean and decoration of the room and wc. Amenities, breakfast was good as well.

Stayed in April 2024

The room didn't have a mirror or any kettle or tea/coffee facilities (although staff were very happy to make it for us on request) and the breakfast was very limited.

The staff were really friendly and helpful, and went above and beyond to make us feel welcome and ensure we had a good stay. Great location too.

Stayed in March 2024

Great location within walking distance of the main train station. There was a full bath tub in the room. Very quite piazza. Weekday breakfast is offered at cafe nearby. Bathroom was clean and spacious. We had a room for three -- parents plus one teen kid.

Stayed in February 2024

Room was not soundproof. I can clearly hear next door guest snoring. It had many stairs make it difficult to Cary your heavy bag.

15 minute walking distance to station. Walkable to all attractions. Very friendly and welcoming staff. Very clean and daily cleaning provided. Nice breakfast.

Stayed in February 2024

Super location and great, very friendly staff, absolutely recommendable

Stayed in February 2024

It was cold in the room

Well situated hotel close to the center

Stayed in January 2024

Was not pleased with the soo called upgrade from deluxe double room to a double room .

On arrival was abit disapointed as the receptionist told us she would give us an upgrade to what we booked for no valid explanation . but to us the room was smaller. And was suppose to have street view but had no view at all 😔. The receptionist on the positive side was very helpful telling us where to go around in florence and also advised us to a great restaurant.for the eve. Room was clean and was only for 1 night so we just told her we were not happy with the "upgrade" and stayed. Breakfast was great too at a nearby cafeteria.

Stayed in January 2024

Some parts need to repaired. The door of WC was making noise. The tovel hangers were broken. The breakfast facility was limited on weekdays. The breakfast saloon just next to the hotel only provided us Coffee and crosant. They requested additional payment for sandwiches.

The room was big.

Stayed in October 2023

Very friendly and helpful staff. Enjoyed our conversations. Easy walk from the train station. We walked over a bridge to the main area hence it was quiet at night, unlike a previous stay in the centre of Florence.

Stayed in October 2023

Location

Stayed in October 2023

Stairs. 3rd bed unsatisfactory mattress

Location, staff

Stayed in September 2023

because of the time we booked it, we paid way too much for the value of the room & hotel.

Super accessible for disabled folk. Staff lovely & one of the best breakfasts we had in Italy.

Stayed in September 2023

Little further to walk into the heart of Florence. But nothing bad to say about the hotel 😊

Very friendly and welcoming staff. Bed was comfortable and air conditioning was essential during our stay! We had a window looking over the river and a very spacious room. Breakfast was just across from the hotel in a cafe.

Stayed in July 2023

Breakfast was in the neighboring building in an open workspace. Quality and choice was quite good

Stayed in July 2023

I am being picky and not a deal breaker. But the look on your door was a large physical key, tough to fit in your pocket, easy if you were carrying a bag.

Location was great. Breakfast was very good and quick. Very accommodating

Stayed in July 2023

Can hear people speaking in next room, especially when they are using the bathroom.

Both members of staff who helped us were excellent, and made our stay as easy and welcoming as possible.

Stayed in July 2023

Friendly, efficient, helpful staff. Small hospitable hotel. Convenient location.

Stayed in July 2023

Plumbing is a bit old, so the shower wasn't draining as fast.

The staff was very friendly, and tried their best to answer questions and suggest activities. Eduina at the front desk was very sweet and helpful. I was there for a short time so I mostly went to sleep only, but don't expect great views from the windows.

Stayed in June 2023

Very simple hotel but to be honest it didn't bother me because it was clean and I like the location.

The location was great. Breakfast is next door in a coffee bar and it was delicious and friendly atmosphere. Walking distance to the main areas including Firenze S. M. Novella train station.

Stayed in May 2023

price was too high

breakfast was a coupon for use at the cafe next door which was good quality

Stayed in May 2023

Expensive for what it was. Reception closed at 8pm. The breakfast was very limited and poor value

Great location very close to the river and easy walk to the main attractions. Comfy room, friendly receptionists. Nice view from my room

Stayed in April 2023

It would have been good to have some coffee and tea making facilities in the room, especially as there is no staff available after 8pm. There is no bar or sitting room area for guests.

Location excellent, with views of the river and not too crowded. Rooms very clean and spacious. Staff really friendly.

Stayed in April 2023

Valeria. She is beautiful and helpful

Stayed in January 2023