Very difficult to regulate and maintain the water temperature whilst showering. This may be due to demand in the morning so we showered later in the day.

Continental breakfast with reasonable choice. Certainly value for money. Spacious light junior suite. Comfortable beds. Lovely friendly staff. Very clean. Lift from via Balbi up to reception thank goodness (and another to rooms) Good position near main station and 15 minute walk to city centre, 5+ minutes down to port, lift next to hotel up to next level.

Stayed in April 2024

We really enjoyed our time there.

The staff were lovely, especially the guys on the reception.

Stayed in April 2024

Great hotel - highly recommended. Good value for money. Clean, comfortable, quiet and close to the train station and city. Gentleman on reception was lovely and so accommodating.

Stayed in March 2024

Great location, very clean room, good breakfast.

Stayed in March 2024

The breakfast didn't offer to much

The hotel was one minute from the train station. It was quiet. It was a nice view of the city. The staff was friendly and always helpful. 

Stayed in March 2024

The entrance was a bit unconventional- but it added to the charm.

It was unexpected, in a good way. Built on the side of a mountain a long time ago. Long hallways. Tiny elevators. Beautiful bedrooms - we had a view over the town and harbour and a small balcony.

Stayed in October 2023

Single beds a bit hard bathroom needs a bit of update but still very clean no complaints about anything

Great location good breakfast clean towels and sheets great staff held luggage until late flight all good overall

Stayed in October 2023

Others have mentioned this, but I will too. The breakfast can only be described as mediocre average. Get in quick if you want a croissant without a jam or cream filling. And if you like orange juice for breakfast, bring your own.

Should confess first that we had the best room in the hotel, the corner Junior Suite on the 5th floor. Spacious room, comfortable bed, sitting area in the corner alcove. The entire hotel is a classic European hotel with reception up on a higher floor, smallish but workable lift (note that there are some stairs to climb to get to the lift). The hotel is very close to the main station, but is very quiet as it is set back some 30 metres from the street, and buildings obscure the street. Road noise is not a problem if you like having a window open at night. The entrance to the hotel is right next to the entrance to the lift going to the Museum of World Cultures. This lift is free, as are all funiculars and rack railways in Genoa.

Stayed in October 2023

I had read reviews about the confusing entryway, through a corridor then up in a small lift to the reception area. The entry was a little hard to find but was not sketchy when we were there, as some reviews suggested and there was good signage to direct us to reception once inside the corridor.

Our standard double room with a balcony was simple but nice and clean. Breakfast was also simple but sufficient. Staff were courteous and helpful, especially with luggage handling as there is a 1/2 level of stairs between the reception area and the elevator to rooms. There was a nice restaurant right next door that came in handy. It's not a long walk to the train station, which was also a plus. It was a good value for the money.

Stayed in October 2023

Housekeeping walked in without knocking!!! No coffee in room, only tea.

Reception staff amazing. Bed very comfortable, room spacious. Breakfast very good. Easy walk to train station and restaurants. Great view of the Port, nice balcony.

Stayed in October 2023

Very limited 'bar' in the evening.

Old hotel, but nicely refurbished bathrooms

Stayed in September 2023

Breakfast food was perhaps a little too sweet or processed..

Great location close to the train station and the old historic centre .. very helpful reception manager .. wonderful view of the Genoa port and surrounding rooftops and balconies/ authentic vibe to the max/ comfortable bed and bathroom again with super view!

Stayed in September 2023

The location is near the main train station, which is very convenient but also did not feel the safest at night to wander around.

The friendly and kind staff were the highlight! The room was clean and comfortable, very good value for money.

Stayed in September 2023

The hotel is lovely and the rooms very nice

Stayed in September 2023

Lots of steps!

The staff were very attentive and friendly.

Stayed in August 2023

I must admit on arrival I was worried when walking down a corridor to the lift. However, once upstairs and met with the friendly and helpful staff this was all forgotten. A hidden gem.

The staff! The staff were so amazing. We didn’t read properly about booking parking. We were helped by the member of staff coming to collect our bags downstairs and giving directions to the parking garage just around the corner.

Stayed in August 2023

- The hotel is a bit outdated. - The access to the suggested parking lot and the hotel are not very obvious. - Some of the streets between the hotel and the port didn't feel very safe. (But that's not the hotel's fault of course.)

- Large renovated room and bathroom. - Helpful and friendly staff. (Especially the gentleman who welcomed us, spoke french and lend us an umbrella.) - Easy access to the city centre. - AC - Mini fridge - Parking lot close by - Breakfast was ok - View

Stayed in July 2023

The only thing to point out is that it's not that near the center of Genova.

The room was really spacious. Bathroom with great showerbed. Super clean. Breakfast was ok, worth the 10 euros. Really close to the train station.

Stayed in June 2023

Room was nice, breakfast good (italian style), secure parking available close by for a price

Stayed in June 2023

Bathroom needs an update.

Location and staff. Bathroom was a bit cramped.

Stayed in July 2023

Drains type odour in bathroom

Quirky hotel full of charm. Good breakfast choice. Handy location for public transport and seeing Genoa

Stayed in June 2023

.

Interiour of the hotel was amazing and view to the port was really nice. Tasty breakfast and really frinedly and helpfull hotel staff✌️ We really reccommended this hotel if you wanna stay in Genova.

Stayed in July 2023

Breakfast lovely.

Stayed in June 2023

location

Stayed in June 2023