You get what you pay for - so we accept all...

Location to main railway was excellent. You get what you pay for, and prior to this we had paid for top locations & facilities - everything is relative, this was only one night & we needed to be close proximity to railway station.

Stayed in April 2024

The curtains didn't shut, the bed was hard, no duvet and only a sheet, shower wasn't great, lots of grime on the walls. But it served its purpose. I wanted a cheap hotel close to the centre, and that's what I got.

It was what it was. I mean, what do you expect from a cheap 2* hotel in Rome that's walking distance from the main attractions? I liked that it was very secure. You had to go through a key coded door to get to where my room is. The WiFi was good, too.

Stayed in March 2024

The hotel really needs some refurbishment, many small things are not working properly. The rooms are small.

Good but not great location to visit city center or to access the subway. The old building has its charm and the windows view is great.

Stayed in March 2024

Very old room, no water to shower in the morning, heating system not working, not enough blankets

Close to bus and metro stations

Stayed in December 2023

The bed cover sheet was torn. Small particles were everywhere on the bedding. Need much improvement on basic maintenance (to name a few, the drawer bottom was broken, toilet seating pad loosen, soap bottle not working, lack of wall sockets).

Staff Viola is super nice. We like her hospitality. And the free luggage storage was helpful too.

Stayed in November 2023

Facilities were old and not functioning properly. For example, the toilet was not flushing well.

Nothing in particular. Furnitures were quite old and ruined.

Stayed in October 2023

The rooms and bathrooms are not very clean and the towels are more like tissue paper

The receptionist Viola is amazing and helped with lots of information about the area

Stayed in September 2023

They thrown us out. We stayed one night. Arrived at 2 pm, we check in, pay in cash and the receptionist doesn't say anything to us to when to leave the next day. The morning after we had to leave at 11 am to return at 3 pm, for a guide we scheduled, we go in hotel at 3.30 pm and staff took our bags without saying anything to us, we came in the room and everything was empty. They just took bags and put them in their storage. That's so unprofessional.

I liked the placement in Rome. Helpful for little holidays.

Stayed in August 2023

Servir poor, no internet, not well maintained, lack of seriousness in business.

Closer to the main train station.

Stayed in July 2023

Almost everything, the room was dirty and smelling very bad, wifi doesn't work, shower doesn't work well.

Location

Stayed in May 2023

Staf and location

Stayed in April 2023

when we got there our room was dirty, the shower had damp in the seals and on tiles. limescale and grime present throughout bathroom on sink and taps etc. extremely dusty TV and on the beds headboard, I had to wipe it down as was not going to sleep under such dust. you get a blanket instead of a proper sheet on beds and my blanket was a grey really rough and old one so I slept mostly under a thin sheet. luckily we were out exploring most days so just needed a place to sleep and shower. wouldn’t go back though for the price.

staff were really kind and recommended good stuff for us to do and see in rome, showed us routes on a map etc. quiet location and good area, good walking distance. close to walk to fountain, also close to a lovely park called villa Borghese. had air conditioning that worked. got towels and beds were clean.

Stayed in April 2023

Instead of this hotel which was booked in advance and pay, I got a message to come to another hotel at the last moment. I had a late check-in (be aware that you will be charged 25 Euro additional for check-in later than 00:00), I got a room without any towels, and as it was already after midnight, no one was there to help me. No phones in the room. In the morning as well no one was there upon check out.

Hotel located only 5 mins walk to Termini Trains station. Wi-fi is free.

Stayed in March 2023

I have always avoided places like this but I was curious. We were not accommodated at hotel Lella but ho(s)tel Beautiful which was even closer to Termini. We had to pay for towels. There wasn't hot water in the bathroom. I had to shower with cold water in December. My be I had to pay for hot water too. I don't recommend it.

Good location, friendly staff, free wifi, toilet paper and soap included for free if they were not left from previous guests.

Stayed in December 2022

On my arrival few hours before check in I was asked to check in in a sister hotel "Beautiful", as there was no staff at reception in hotel "Lella" on my arrival time (even that my arrival time was confirmed by hotel through Booking.com app). Was disappointed with hotel "Beautiful", room wasn't close to what I booked in hotel "Lella", room wasn't clean. On the next day I went to hotel "Lella" as I wasn't happy with facilities in hotel "Beautiful" and asked if there is a chance to move to "Lella" as that's what I've seen online and that's what I booked online, but asked to see the room first. Staff admitted a mistake and have us a room in "Lella", room was on top floor with a balcony, but also disappointing as there was no cleaning standards, bathroom was quite dirty, walls in bathroom were not clean for a long time. Cleanness standards were extremely disappointing.

Location great, friendly staff.

Stayed in November 2022

very small, smoke smell,

Stayed in October 2022

In the bathroom the hair dryer was broken, the water of the wc was too little, you need to flash the water twice for your needs. The fridge wasn't working, the window didn't close.

That was near Roma Termini

Stayed in October 2022

They take time to open the doors to check in, I rang the bell for about 10-15 minutes. I was allocated a room, and then changed to a lower one. The room I was in, had no internet connection, no Wi-Fi connection, very low signal.

The beds were comfortably acceptable.

Stayed in September 2022

The staff every day knocke in my door to clean even tho i told them not to do that which annoying to me I came late to do the check in and no one was there i had to wait for a long time which is my fault but someone should stay there just a case like that happened There are bugs in the bathroom i had to deal with them in a daily basis

The one whom work in the call centre for the hotel was very nice 👌

Stayed in September 2022

Check in Staff didn't helpfull

Checkin time not 24 hours. Extra payment ask for late check in fee, which is unexpected.

Stayed in July 2022

no air conditioned (only additional), no one at the reception (the guy comes only when you call him and never before 9:30 or after 22:00 !!!), no much natural light in the room, bad key for the main building door, not very clean bathroom, mosquitos, towels at additional cost, one lamp not working, not nice smell in the room.

nothing except hair dryer and hot water

Stayed in July 2022

They don't have in room so many things..

Location

Stayed in June 2022

I have late checking and I don't been in hotel lella

Stayed in June 2022

The reception and the room were dirty and there was a cigarette smell in the room. On my arrival, there wasn't water in the bathroom. The bed was very uncomfortable and the place was boisterous, at 3 a.m. there were people chatting in the hallway. I had to pay to get a towel—definitely a place to avoid if you are visiting Rome.

The place is close to the train station.

Stayed in May 2022