Reviews of Palazzo Bezzi Hotel 4 stars
Via di Roma, 45, 48121 Ravenna, Italy
#1 of 23 hotels in Ravenna
Guests' ChoiceReview score
Based on 626 hotel reviews
9.1Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.5
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Facilities
9.2
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Staff
9.6
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Value for money
9.0
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Free WiFi
8.8
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Reviewed: 29 May 2024
Judith
United States1 review10“Beautiful clean accommodations nearby center of town”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
No problems
Breakfast was generous and delicious. Rooms were very comfortable and staff was attentive. As I speak only English there were no communication problems. Location within walking distance of center of town. They also arranged transportation to port which I had difficulty arranging on my own
Stayed in May 2024
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Reviewed: 29 May 2024
James
United Kingdom24 reviews1 helpful vote10“A fantastic base in a beautiful, historic town.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 5 nights
Everything was excellent.
Every single member of staff was helpful, friendly and organised everything we asked for.
Stayed in May 2024
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Reviewed: 23 May 2024
Cynthia
United States4 reviews2 helpful votes9.0“Great location! Nice staff. Clean facilities l/rooms”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Little elevator but that’s somewhat to be expected and no iron in the room.
The location was great
Stayed in May 2024
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Reviewed: 20 May 2024
Ana
Croatia2 reviews9.0Superb- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
Room of the breakfast.
Great breakfast. Good location. Very nice stuff.
Stayed in May 2024
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Reviewed: 19 May 2024
Theresa
United States24 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The charm, the cleanliness, friendly and helpful staff. Breakfast was fabulous.
The staff was extremely friendly and helpful. They all went out of their way to make sure we had everything we needed.
Stayed in May 2024
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Reviewed: 18 May 2024
Gerardo
Costa Rica35 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The Staff is super friendly and happy to help. We had some problems getting a taxi from bus station to the Hotel, we call them and they very kindly resolved it. The breakfast was amazing.
Stayed in May 2024
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Reviewed: 14 May 2024
John
Australia51 reviews5 helpful votes9.0“Very enjoyable overnight stay”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Very nice place to stay with some free champagne and snacks available on arrival. This was over and above expectations for a small hotel. Staff were excellent on arrival and very happy to assist with any requests. Breakfast was very nice.
Stayed in May 2024
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Reviewed: 12 May 2024
Maya
France36 reviews6 helpful votes10Exceptional- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
First and foremost, the hotel staff is extremely helpful and so quick to find solution to every problem! They facilitate to the max all your needs and truly make your stay so pleasant! Breakfast was good and the location is perfect! I had a great time at Palazzo Bezzi!
Stayed in May 2024
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Reviewed: 12 May 2024
Vincent
Australia126 reviews56 helpful votes9.0“Terrific”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
This terrific, smart modern hotel a 10min walk from train station & on the edge of the old town. Large modern room, light & quiet with large modern bathroom & quality toiletries. The breakfast is superb of quality produce & plenty of choice. All staff friendly & obliging. Only quibble wifi not secure.
Stayed in May 2024
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Reviewed: 5 May 2024
Wendy
Australia21 reviews3 helpful votes9.0“I wish we could have stayed at least another night”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
It was modern & very clean. Breakfast was great & the staff were very helpful, friendly & efficient. Great location.
Stayed in May 2024
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Reviewed: 4 May 2024
Georgia
United States3 reviews10“We had a wonderful time in Ravenna staying at the Palazzo Bezzi.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
I have no complaints. They were ver helpful.
Their breakfast was outstanding, wide variety of offerings and delicious.
Stayed in May 2024
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Reviewed: 3 May 2024
Richard
Australia16 reviews1 helpful vote9.0“A great hotel - worth the extra money.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Some complimentary water in the room would be nice and the road is quite noisy at night if windows are not closed (there is excellent A/C).
Excellent sized room, modern facilities, helpful staff, reliable wifi, excellent breakfast. Centrally located.
Stayed in May 2024
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Reviewed: 29 April 2024
Prerana
United Kingdom3 reviews9.0“Super”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Convenient location great staff
Stayed in April 2024
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Reviewed: 23 April 2024
Ian
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
There was no bar that we could have a pre-dinner drink in. Although there were lots of places outside the hotel, we would have liked the opportunity after sight seeing to have had a drink at our hotel
Stayed in April 2024
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Reviewed: 14 April 2024
Feeley
United States21 reviews8.0“Friendly and comfortable hotel in a convenient location.”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 3 nights
- • Submitted via mobile
Although the bathroom was large, it had design flaws: no shelf to hold soap/shampoo in the shower, no hook for towel outside shower, two large sinks but not much counter space.
Very good location, friendly and helpful staff.
Stayed in April 2024
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Reviewed: 10 April 2024
Dewi
Switzerland4 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff was super friendly and forthcoming. Even with our late arrival, the front desk staff was very welcoming. Breakfast staff were also very friendly and smiley, even though it was hectic and busy that morning. Amazing!
Stayed in April 2024
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Reviewed: 21 March 2024
Zahi
United Arab Emirates9 reviews3 helpful votes8.0“Pleasant stay in an amazing city. Front staff could be better trained.”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 3 nights
- • Submitted via mobile
We asked for a late check-out for 1 or 2 hours extra only, the first reaction “you have to pay”. Lack of manners and courtesy and very poor attitude on the front desk staff. Specially that we had arrived past 10 PM for check-in and had stay 3 night on a very low season. As the hotel was quite empty he could have had a courtesy gesture or at least better manners and attitude. Also on another note, laundry service over charged (more expensive than our hotel at Rome). Also there is a laundry just 2 blocks away from the hotel (1 minute walk) had we found out earlier!
The room was decent on 5th floor. Beautiful view. Spacious enough for Italy (Ravenna). Also the bathroom is all glass and has a nice view. Beautifully lighten ! The breakfast much better than expected. I can say great breakfast with plenty of selections, different (exotic and local) fruits every day, eggs, cheeses, amazing croissants you name it in addition to an a-la-carte selection also available as part of the menu. The breakfast staff super amazing, smiling, welcoming and very helpful and friendly.
Stayed in March 2024
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Reviewed: 9 March 2024
Maria
Turkey4 reviews10“Excellent hotel and excellent location. Very nice and professional staff. Definitely to recommend”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
Fantastic food and very kind staff
Stayed in March 2024
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Reviewed: 3 March 2024
Joel
Brazil54 reviews4 helpful votes10“Excellent stay in a great location with lovely staff and delicious and variety breakfast”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Excellent stay in a great location with lovely staff and delicious and variety breakfast
Stayed in March 2024
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Reviewed: 2 March 2024
Sven
Croatia12 reviews10Exceptional- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
Excellent location very close to the center, very helpful staff, excellent breakfast. Certainly to recommend.
Stayed in March 2024
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Reviewed: 2 March 2024
Valerio
United Kingdom45 reviews2 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Executive Double Room
- • Stayed 3 nights
- • Submitted via mobile
Perfect stay
Superb hotel close to the city center. Staff very kind and super helpful. Recommended to visit ravenna
Stayed in March 2024
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Reviewed: 29 February 2024
Sarah
United States15 reviews1 helpful vote10“Highly recommend this hotel!”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted via mobile
Everything was fantastic
We loved this hotel! The room was spacious, quiet, spotless, and very comfortable. The breakfast was excellent - some of the best variety and quality we’ve had at a hotel in Italy. And the staff we wonderful! It was my birthday while we were there, and I didn’t mention it, but the staff must have noted it from my passport at check in. On my birthday at breakfast they brought me a cake!! They totally went above and beyond. Would highly recommend this hotel!
Stayed in February 2024
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Reviewed: 26 February 2024
Valerio
United Kingdom45 reviews2 helpful votes9.0“lovely hotel in the city center”- • Business trip
- • Solo traveller
- • Executive Double Room
- • Stayed 1 night
low water pressure in the shower. Parking close to the hotel can be a bit difficult at peak hours or during the night
clean hotel 3 minutes away from the city center. superb brekfast and very comfortable rooms Great to visit the city in relax did not use any facility
Stayed in February 2024
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Reviewed: 24 February 2024
Sara
Italy53 reviews10 helpful votes9.0“Our go to hotel when in Ravenna”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
We love this hotel and frequently stop in Ravenna when traveling to Friuli. We always stay at Palazzo Bezzi. For the first time we stated on the main floor and found the room slightly less pleasant than the rooms on the upper floors.
Clean and very comfortable hotel and very helpful staff
Stayed in January 2024
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