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Reviews of Hotel Provenza 3 stars

Via Tacito 4, 18039 Ventimiglia, Italy

#8 of 8 hotels in Ventimiglia

Guests' Choice

Review score

Based on 62 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    6.9

  • Location

    7.5

  • Facilities

    6.4

  • Staff

    8.0

  • Value for money

    6.6

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 11 April 2024

    8.0
    Totally recommended.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The street is very noisy.

    Location was great as well as the staff. Very friendly and welcoming. Breakfast provides a good variety for its price.

    Stayed in April 2024

  • Reviewed: 7 March 2024

    8.0
    1 night in March- couple
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We could hear the noise from outside through the closed windows. If you are a foreigner like us and you don’t know Ventimiglia the location of the hotel is a bit far from the city center and at night seemed a bit unsafe.

    The staff was very nice and friendly. The room was big enough for a one night stay. The bed was comfortable. Good value for the money.

    Stayed in March 2024

  • Reviewed: 21 December 2023

    8.0
    Ok
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    The male receptionist wasn't very friendly when I came earlier that the (very late) check-in time which is at 15.00. In other hotels they always check if the room might already be ready but he didn't bother. Just looked at me if I was stupid to enter so early. Luckily I could leave my back bag there and then returned and checked in later.

    It's a nice hotel but quite far from the railway station. Ventimiglia is a great city, especially the old town "Ventimiglia Alta" and the view point of Belvedere San Michele.

    Stayed in October 2023

  • Reviewed: 13 September 2023

    8.0
    Overall it was a good stay. Chantelle at the reception was fabulous! Thank you. Until next time!
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 4 nights

    Breakfast without variety of fresh fruits…I would have preferred to have some mixed fresh fruit. The towels were changed every 3 days! I would have preferred at least every 2 days!

    Location was fabulous, near the beautiful beach, restaurants and not far from the station with buses outside the hotel. Perfect! Breakfast was good staff friendly and approachable.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    6.0
    We won’t return
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Despite advertising there was no parking on site, basic and outdated facilities, poor towards 0 selection of breakfast, extremely noisy air conditioning, way overpriced, overall not a good experience.

    Not much

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    This hotel is old and run down. The room had strange old furniture. The bathroom was small and not the most comfortable. Corridors and common rooms were narrow and full of old furniture. Parking was expensive and didn't feel safe. It was in the open courtyard.

    The hotel was in a quiet area within walking distance of the beach and restaurants. McDonalds is across the street.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Surprisingly good location for what we needed. Confortabile beds, quick service, good location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the beach. Had everything we needed :airco and parking.

    Stayed in July 2023

  • Reviewed: 13 May 2023

    8.0
    lovely time and yummy breakfast
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    great communication, understanding of changed circumstances beautiful outlook close to town but away from crowds

    Stayed in April 2023

  • Reviewed: 10 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We spent two night at the hôtel but the first night wasn't good as the room was so so cold. We were left with out heater but over all the services was good i can proscribe it for à friend.

    Neat and clean room with good services

    Stayed in April 2023

  • Reviewed: 19 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from the street was terrible. It was impossible to regulate room temperature so it was too cold and we couldn't find any extra bedding

    The staff were very nice. The room was clean.

    Stayed in February 2023

  • Reviewed: 19 January 2023

    6.0
    I would stay again
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The WiFi didn’t work. Don’t bother with hotel breakfast! It’s very basic and not worth €6, go to McDonalds which is directly opposite the hotel.

    The lady receptionist was so helpful and spoke English (my Italian is limited). The bed was so comfy.

    Stayed in January 2023

  • Reviewed: 26 November 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very good, and the woman that helped us at breakfast was very helpful and friendly.

    Stayed in November 2022

  • Reviewed: 8 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The waiting time and the breakfast

    Stayed in September 2022

  • Reviewed: 24 June 2022

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Need some maintenance, in general it was OK.

    Location, near the sea and the train station

    Stayed in May 2022

  • Reviewed: 6 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    It s in a good location , the rooms are clean , and with air conditioning.

    Stayed in September 2021

  • Reviewed: 5 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Old facilities, noisy, parking place is a nearby plot of land

    Friendly staff, cleanliness

    Stayed in August 2021

  • Reviewed: 26 July 2021

    6.0
    Great little hotel
    • Leisure trip
    • People with friends
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    If you want a decent sleep with quick access to the city, I’d recommend this hotel. Very comfy, basic and decent!

    Stayed in July 2021

  • Reviewed: 26 July 2021

    6.0
    Good little hotel
    • Leisure trip
    • People with friends
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    If you want a decent sleep with quick access to the city, I’d recommend this hotel. Very comfy, basic and decent!

    Stayed in July 2021

  • Reviewed: 28 April 2024

    2.0
    Never again!
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that you had to be rung into the building in the middle of the day. That was a huge alarm and no doubt a security issue. No wifi in the rooms. Wifi was difficult if you had an apple produce. My bathroom had mold in the shower. The facilities need to be updated in a whole. The breakfast was lacking and very minimal for 8 Euros.

    Nothing! “It was only one night” I kept saying!

    Stayed in April 2024

  • Reviewed: 18 January 2024

    4.0
    Not a good hotel and too far from town for the price
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Already said above.

    Nice beachside location. Couldn't check in early, strictly 3pm on the dot! Bed frame at the foot was broken and hanging on for dear life. Bathroom was so small, toilet squeezed right next to even smaller shower stall. Not comfortable at all. Toilet and bathroom was clean but ventilation poor. Creaky wooden cupboard. Noise next door very loud including conversations and toilet flushing. Poor sound proofing. Old fashion door key to access room, but odd locking mechanism and have to turn key multiple times before door opens. Heater worked nicely. Lots of bins inside the room! They let us stash our luggage before and after check out but no real security or proper storage room. Also the attendants not always at the reception desk so you need a code to enter the hotel at certain hours.

    Stayed in January 2024

  • Reviewed: 7 November 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Arredamenti camera

    Position

    Stayed in November 2023

  • Reviewed: 9 October 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    Parking: not included as advertised, a fee was required and is not secured.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    NOTHING! like it was described on Booking.com When we arrived, the reception was closed. We were met by a cleaner, who rudely told us to come at 3 pm. We asked if we could leave our bags and were met by an abrupt no and the door being closed in our face. The air-conditioning did not work. First,we were told by reception that she would contact the director. Then we were told it had been switched to heat for the upcoming winter[ the controls are in the room], and then we were told it didn't work and were given a fan Although we don't use the mini bar, there was nothing in the little fridge as described on Booking.com The wifi was virtually non-existent it dropped out all the time and was constantly under 10mbps. We were told by the lady at reception that it was working fine and it must have been our devices.When you are trying to contact employees of your company and a daughter that is planning a wedding this is not acceptable. We had to climb under a table on hands and knees to plug the charger for our devices. Yes, there were sockets near the bed, but they were behind the beside table and had lamps plugged into them. The shower door had been broken sometime prior to our arrival and replaced with a curtain. The curtain was almost brown across the bottom, not white, like the rest on the curtain, where it hit the floor. It was also so long that .it covered the drain. I know some of these things may be trivial, but I expect what is in the brochure and what I pay for.Booking.com needs to inspect the properties they have listed to make sure they are . I would like someone from Booking. Com to contact me regarding this matter

    The bed was reasonably comfortable

    Stayed in October 2023

  • Reviewed: 22 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy bed. Great location.

    Stayed in September 2023

Showing 1 – 25

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