Via Luca Samuele Cagnazzi 29, Capodimonte, 80136 Naples, Italy
#84 of 207 hotels in Naples
Guests' ChoiceBased on 362 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
7.6
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 17 September 2024
Monica
United KingdomThe only complaint was la colazione! A disappointment, not much choice and the pasties were not great, the lady on duty did not seem very engaged, but maybe not a good day. If the breakfast had been as good as the rest of the hotel, this would have been a 5 star revue!
Perfect for our needs and very convenient for the city and the airport. Well run and clean functional rooms with a large garden. The staff were very accomodating and helpful and recommended a lovely local restaurant for a late dinner - Taverna Luciana.
Stayed in September 2024
Reviewed: 14 August 2024
Tim
United KingdomNot situated in the best area/ location but use of taxis and buses got us to where we needed to go
Comfortable and clean. On bus route. Good breakfast
Stayed in August 2024
Reviewed: 7 August 2024
Fiona
AustraliaIt was a pity the terrace had a solid plastic builder's curtain blocking the view and ruining the ambience of the outside area. Also very bright outdoor lights and walls that don't go to the ceiling on the terrace again ruined ambience and meant that we had to put up with the smoker next door.
The room was absolutely beautiful and the addition of a terrace with a spa was divine. The property felt very secure. The breakfast was next level...extremely generous buffet, just gorgeous. Bed was so comfortable!
Stayed in July 2024
Reviewed: 6 August 2024
Vngelis
RomaniaThe parking spots where quite few and tight, but there isn`t really much space to make a parking lot there indeed. The suroundings aren`t quite what you expect, but that`s Napoli.
The room was as described, the staff was very very helpful and nice, thank you for all the help and suggestions, we had a nice overnight stay.
Stayed in July 2024
Reviewed: 28 July 2024
Gillian
United KingdomThe room was quite tight for space, given that we paid for a suite. The conservatory area with the hot tub and sauna was disappointing. It was big, but was very hot because of the glass roof.
The breakfast was fine, and the beds were really comfy. The room was spotless and the selection of toiletries offered in the bathroom was really good. The staff on reception were consistently polite, friendly and helpful.
Stayed in July 2024
Reviewed: 26 July 2024
Ondrej
Czech RepublicSmall plumbing issues - a bit leaky hot tub in the room, took a while in the morning for the hot water to flow, however nothing serious.
Nice, clean, good location - close to the centre, yet in a quiter part of town. Pleasant garden, great breakfast. Staff was very heplful and spoke fluent English, the hotel had a great vibe.
Stayed in July 2024
Reviewed: 17 July 2024
Nan
South KoreaThe hotel is a little far from the main tourist attraction, so I recommend you take a bus. I do not recommend you drive a car in Naples.
Parking is free.
Stayed in May 2024
Reviewed: 9 July 2024
Tatiana
ArgentinaLocation it is not that strategic if you wanna walk around the city
The property was in really good shape. Private and safe parking
Stayed in June 2024
Reviewed: 29 June 2024
Majid
FinlandLast night, air conditioning was not making room cold enough. It was still comfortable though.
Location close to restaurants, few minutes from tourist sites and bus station. Also, super markets, pharmacy and bakery nearby. Davide (reception) spoke excellent Urdu/Hindi. He really surprised us with language skills and we spent many minutes talking to him. He also ordered us a very good local pizza (fried and others). The staff was overall very helpful and cooperative.
Stayed in June 2024
Reviewed: 22 June 2024
Graham
United KingdomThe area is not great and you need to taxi to go anywhere, unless you want to walk 20 minutes.
It is a nice traditional Italian hotel, Good spacious room, with jacuzzi bath. Unfortunately we had two nights without air con, They offered alternative rooms, but they were inferior, so had a fan. The last night air con was restored. Very busy city with cars and many motor bikes, lots of tired buildings and graffiti, but once you get into the spirit, then you realise that that makes the city, a very vibrant place with lovely people Mitchela on reception was lovely
Stayed in June 2024
Reviewed: 14 June 2024
Fernando
ColombiaIf you are hungry at night, there is nowhere to eat
Location is good, rooms have a great size
Stayed in June 2024
Reviewed: 4 June 2024
Marie
GermanyThe hotel is located in a small street, very difficult to find. Prior guidance from the hotel how to find the location, would be most useful.
Great hotel, with wonderful room, impressive breakfast, and most helpful staff.
Stayed in June 2024
Reviewed: 1 June 2024
Pauline
IrelandNo communal area to relax the bar service is a nice touch, but there was no seating area. Disappointing that the garden area was undergoing maintenance during hot weather. Finally Breakfast selection was poor.
Staff were exceptional, friendly, and professional, offering good advice on trips,food, and travel.
Stayed in June 2024
Reviewed: 26 May 2024
Jodie
AustraliaRoom was tight with 2 suitcases and the breakfast was very average… too many sweets and all the hot food was cold and we were there as soon as it opened.
Close to the heart of Naples and staff were very helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Tristan
GermanyThe area with the Sauna and jacuzzi is not as nice as photos made us think.
Well situated between airport and archeological museum. Suite is clean and can fit 5 people.
Stayed in May 2024
Reviewed: 16 May 2024
Peter
AustriaNice staff, supportive with recommendations. Spacious room (106 suite with IR cabin and jacuzzi on terrace) clean and cosy.
Stayed in May 2024
Reviewed: 28 April 2024
Cathryn
United KingdomNothing.
We booked as this was near to the Catacombs Guardioso. Just a few minutes walk. Also a short ride from airport. Staff friendly.
Stayed in April 2024
Reviewed: 19 April 2024
Matt
United StatesWould have LOVED to have working A/C but it wasn't anyone's fault and they bent over backwards to try and fix it. They would have upgraded our room for free but the hotel was entirely booked!
Fernandina at the front desk was absolutely fantastic - she got us all checked in and gave us great suggestions as to what to check out in the neighborhood, as well as maps to the city. The entire staff was amazing and so friendly - especially the night clerk, whose name we did not catch but he as black and silver hair in a pony tail, punk vibes and silver earrings. He helped us out because our air conditioning was not working, and did absolutely everything within his power to help. Everyone speaks near-perfect English and encouraged us to check out the gorgeous gardens, and a 300-year old tree on property. The view of Naples from the garden is stunning, and we really enjoyed the hot tub on our room's patio. Breathtaking spiral marble staircase, DELICIOUS breakfast with on-demand macchiatos, lattes, Americanos, etc. made by a friendly server who moves around like a silent perfect hummingbird refilling pastry trays and juices. We LOVED this place and the entire vibe. Free parking is a godsend, too. Especially in Naples!
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
United KingdomSpa facilities were closed. Our room had problems with air conditioning and door lock. Terrace with spa bath was closed in and over looked.
Location was close by for the airport and staff were helpful.
Stayed in April 2024
Reviewed: 30 March 2024
Paul
United KingdomLocation
The staff were very helpful and polite
Stayed in March 2024
Reviewed: 15 February 2024
Cornelis
NetherlandsRoom 001 and 002 close to reception very noisy. Spa and sauna small suitable for 1 person only.
Location and room very good, matras of bed too hard
Stayed in February 2024
Reviewed: 13 February 2024
Anne
DenmarkThe WiFi and the safe in our room didn’t work
Convenient parking and good breakfast
Stayed in February 2024
Reviewed: 1 February 2024
Bassam
Swedenthere is nothing i can think of.
Breakfast was good , typical Italian :) the view was amazing from the room and the gardan was very nice. the location is convenient. very authentic area.
Stayed in January 2024
Reviewed: 30 January 2024
Carina
SwitzerlandBreakfast was not worth it and there were too many fruit flies.
It is a historical building. Poet Giacomo Leopardi lived there. There is a beautiful garden. It has a lift and a good ramp to get to it. The front desk personnel was very polite, kind, and helpful.
Stayed in January 2024
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