There was no place to lounge in my room or in the hotel. Breakfast was expensive

Staff were very good.

Stayed in March 2024

nothing

location is convience, nice and modern.

Stayed in April 2024

the staff’s English proficiency is below what you expect for an hotel where a significant portion of the guests are foreign visitors

good location (great subway access, many restaurants within walking distance)

Stayed in April 2024

a washer/dryer on the premises would have been very beneficial

Staff were very helpful, location good, room very clean and functional.

Stayed in April 2024

It was quite a walk from the nearest metro station, and the wind blew unobstructed along the big street on which the hotel was located. Staff at the reception were lukewarm and some spoke so little English that I had trouble guessing what they were trying to tell me.

I had a quiet room on a high floor, with a side view over the city. The bed was very comfortable, and the facilities were all in good nick. I very much enjoyed my stay here.

Stayed in March 2024

In a normal room for two people there is very little space, we had 3 suitcases for two people, it was problematic to unfold them.

Polite and helpful staff, clean, you can order a massage in the room.

Stayed in March 2024

There was no place to lounge. No couch or easy chair in the room and no common lounging area.

Stayed in March 2024

Hotel is in British style which is unusually in Japan

The location in very convenient, 5 mins walk from subway, direct lines to main attractions, lots of food around. The rooms are larger than usual in Japan, and the breakfast is really good

Stayed in March 2024

Quiet room. Professional and friendly staff.

Stayed in March 2024

Felt a little dated. The shower occasionally ran hot/cold

Great location near the train and downtown Akasaka

Stayed in March 2024

Large comfortable room with a decent sized bed for Japanese standards and a great view over the park. Nice quiet location close to trains and a few really nice alleyways full of places to eat and drink.

Stayed in March 2024

Location was good, breakfast was nice but expensive. Room -size was ok

Stayed in March 2024

It's very hard to communicate. They speak minimal English.

The place is clean. It's near the train station

Stayed in March 2024

I didn’t like that they have to make up your room every two days. I prefer to be left alone.

Located close to the underground and easy to find on the main road. Close to busy night life if you want it and Hie Shrine which is free to visit. No road noise inside the room but a good view from the window of busy Tokyo Road and high rise buildings lit at night. Staff very helpful and keen to assist. Pyjamas provided are super comfy and the beds comfortable too. Left luggage facilities available and very appreciated on my last day.

Stayed in March 2024

Not uncommon in Tokyo, but very cramped rooms and bathroom. The top of the toilet cistern was the best place to spread out any of your belongings in there. The design of the bath meant you had to have the shower pressure turned down a lot to avoid a serious flood. The breakfast buffet was a little expensive for what it was. I'd suggest the nearby Doutor store, less variety but cheap and fresh.

Clean rooms with comfy beds. Friendly staff that were happy to assist. It was handy to have a reasonable breakfast buffet on site, and train / subway stations were relatively close.

Stayed in February 2024

Large rooms, comfortable beds and a very nice view are the biggest benefits - also relativley close to Haneda.

Stayed in January 2024

Stayed many times amd always very good service

Stayed in January 2024

Staff was attentive and very helpful

Stayed in January 2024

The face cloths seemed cheap and not sure how environmentally friendly they are. Only used one before switching to our own reusable ones

The staff were amazing. Very kind and their English was good. Very tidy. Small room and the air conditioning was average but done the job. Turning it to 16 degrees kept it cool enough to sleep.

Stayed in January 2024

Rooms are very small compared to other hotels of a similar price point.

Beautiful building and staff are very helpful. Close to subway and shops etc

Stayed in January 2024

Die Matratzen und die Kissen waren sehr gut. Great Breakfast, especially if you like Japanese Food

Stayed in January 2024

Location was perfect. We are first time visitors to Tokyo and the hotel location to 2 main train stations was great.

Stayed in December 2023

Beds were really hard and carpet in the room we were staying at very stained.

Location was great! Close to Akasaka station. The staff were very helpful.

Stayed in January 2024

We stayed 4 nights. One of the reasons for choosing the hotel was the room size. It said 17 m². As we entered the room, the first impression was that the room was very small and it felt much smaller than 17 m². Well, we didn't know for sure but that was how we experienced. The next hotel we were going to stay was one in Kyoto, let's say Hotel B, and the room was also 17 m². We were worried but prepared that the room was going to feel small again. Good surprise was that the room in Hotel B felt/was much bigger, yes, more like 17 m²! Later, on our final day in Japan before flying back, we booked another hotel in Tokyo, let's say Hotel C. This time the room was only 12 m². We didn't care because it was just one night, just to sleep, before catching our flight early morning on next day. To our surprise, the 12 m² in hotel C felt only a bit smaller than the 17 m² room in Hotel Monterey Akasaka. Definitely not difference of 5 m². Of course, we haven't measured any of these rooms but it would be nice to hear something from Hotel Monterey Akasaka about the room size. Would be appreciated! Another issue we experienced was that it was so warm in the room although it was winter and cold outside. We tried everything with the air condition but never managed to get a comfortable temperature so we let the window open... Still warm though. Well, ok, would be worse if we had to freeze... We are not keen on writing something negative, but thought it would only be fair both to other travellers and the hotel to leave our honest experience and feedback. Otherwise, it was good! Thank you!

The location was great. Central but calm. Just as we wanted. The staff was nice and helpful.

Stayed in December 2023