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Reviews of Palais Ommeyad Suites & Spa 5 stars

48, Zenjfour, Bab Guissa, Fes El Bali, 30000 Fès, Morocco

#208 of 258 hotels in Fès

Guests' Choice

Review score

Based on 69 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 7 November 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Junior Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    Not a big deal but seemed like the larger suite was missing some furniture as no table to have tea or coffee and no trash can except in bathroom

    Staff was excellent from the front area to the restaurant Food was delicious. Staff arranged several guides which worked very well.

    Stayed in November 2022

  • Reviewed: 22 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    nice place. in place of construction.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    8.0
    Nice riad hotel style
    • Leisure trip
    • Couple
    • Senior Suite with Hot Tub
    • Stayed 3 nights

    Everyone was super nice and helpful. The hotel is a traditional riad. good position to visit medina.

    Stayed in October 2022

  • Reviewed: 10 May 2022

    7.0
    Clean, comfortable but a bit pricey
    • Business trip
    • Solo traveller
    • Junior Suite with Hot Tub
    • Stayed 3 nights

    They didn't really offer much in a way of facilities. I guess my expectation was a bit high as I see the work Palais, meaning palace.

    it was a good location but the price was a bit steep for what you got.

    Stayed in March 2022

  • Reviewed: 9 May 2022

    8.0
    good for people who want to stay in hotel with Riad vibes
    • Leisure trip
    • Solo traveller
    • Senior Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    it’s old hotel the price not really worth as with same price or cheaper can get better Riad

    good location in one of main gates of the old city

    Stayed in May 2022

  • Reviewed: 21 November 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel! Decoration in the inside was beautiful! shame the rooftop doesn’t open until later but had a great time. This person which welcomes you into the parking and hotel is fabulous! His name is Omar and he is a local guide from the city, he doesn’t work with the hotel but he is 100% trust worthy and knows much more than anyone they try to offer you. He knows the best spots for everything, literally, he can organize anything for you. Anyway, beautiful city, a must see, hotel and guiding did it for us! Shukran

    Stayed in November 2021

  • Reviewed: 23 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Bed very comfortable Staff availability

    Car parking A/C noisy Credit card machine connexion

    Stayed in October 2021

  • Reviewed: 29 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Great staff, very helpful, and willing to go above and beyond to accommodate their guest!

    Stayed in August 2021

  • Reviewed: 21 July 2021

    9.0
    Recommended
    • Leisure trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    Location : main entrance littel bit narrow , and some construction beside the hotel.

    Room and service ,staff very friendly and helpful.

    Stayed in July 2021

  • Reviewed: 1 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    The prices of the resturant menu.

    Great and spacious room, great personel that were really friendly and helpful. Great pool area also.

    Stayed in June 2021

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Senior Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Fantastic riad in medina good located excellent suit very clean and very good break fast the staff was extremely kind and helpful. We thank fatima zahra for his great hospitaly

    Stayed in May 2024

  • Reviewed: 7 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Senior Suite with Hot Tub
    • Stayed 1 night

    Hello, I checked in on February 8th, Gaoming, staying in Room 301 for 2 nights, but I may have lost one of my jewelry, I put the photo in the back, if you find it, please reply to the email, I would like to ask you to help me mail it back to China, thank you very much,my email is 13910060710@139.com

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Senior Suite with Hot Tub
    • Stayed 3 nights

    Everything, but the service and staff were absolutely incredible. The hotel itself is stunning and perfectly located.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    5.0
    Not worth 5 stars
    • Leisure trip
    • Family with young children
    • Junior Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Old, bathroom was old, not modern, the windows were not closing and there was a wedding in the hotel, super noisy.

    The room was pretty big

    Stayed in February 2024

  • Reviewed: 24 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Senior Suite with Hot Tub
    • Stayed 2 nights

    Palais Ommeyad Suites & Spa establishes a benchmark for hospitality excellence, seamlessly fusing impeccable service with an enchanting location in the heart of the Fes Medina. As the dedicated organizers of Cultural Morocco Tours, we enthusiastically endorse choosing this establishment for your stay. It consistently maintains its standing as one of our top-tier booking recommendations, guaranteeing an impeccable experience for our discerning guests.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is old. Not worth the price. Newer and nicer hotels for the same price. Not worth it

    Inside the Medina, large room

    Stayed in October 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Senior Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect and the staff were really helpful and nice

    Stayed in September 2023

  • Reviewed: 26 August 2023

    10
    View room & breakfast & Staff friendly
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    nothing

    This is a very beautiful hotel. Fantastic art work and tasteful interior design everywhere.Staff was very helful and spa was an extraordinary experience. Spotless celan. we will remember our stay

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    View Room & Location hotel & Breakfast & clean
    • Leisure trip
    • Family with young children
    • Ambassador Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    no

    This is a very beautiful hotel. Fantastic art work and tasteful interior design everywhere.Staff was very helful and spa was an extraordinary experience. Spotless celan. we will remember our stay

    Stayed in August 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ambassador Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Excelent rooms, very spacious and comfortable. Staf was very friendly.

    Stayed in July 2023

  • Reviewed: 26 February 2023

    6.0
    certainly not five star.
    • Leisure trip
    • Family with young children
    • Ambassador Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Credit card machine not functional. Sink in second bathroom not working. Mould on tiles in bathrooms. Room TV did not have Bein Sports. No coffee in rooms.

    staff were very pleasant.

    Stayed in February 2023

  • Reviewed: 5 November 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Junior Suite with Hot Tub
    • Stayed 1 night

    All was on point

    Honestly the service was great and espacially the cleanliness

    Stayed in October 2022

  • Reviewed: 1 November 2022

    10
    An amazing experience In Moroccan Riad 😍
    • Business trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    I like everything !

    This hotel Riad is absolutely a Representation of Fez Medina Rituals, spending one night is just one thousand nights and night . You will surprised by the amazing details, architecture, mosaic & moroccan Zelij.. You will feel home by the kindness professional services & the great hospitality which we had received by the staff.

    Stayed in October 2022

  • Reviewed: 30 October 2022

    1.0
    it was the worst hotel I ever stayed, the hotel it’s not even 3 stars, the pictures in booking.com shows different from
    • Leisure trip
    • Couple
    • Junior Suite with Hot Tub
    • Stayed 4 nights
    • Submitted via mobile

    room restaurant overall the hotel

    I don’t like anything in this hotel, too small comparing with 5 stars hotels

    Stayed in October 2022

Showing 1 – 25

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