Quartier de l'hivernage, rue el Houssima., Hivernage, 40000 Marrakech, Morocco
#174 of 1,177 hotels in Marrakech
Guests' ChoiceBased on 135 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.2
Staff
9.9
Value for money
9.2
Free WiFi
9.9
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End of dialog contentReviewed: 12 September 2024
Mihai
IrelandOur stay at this hotel was fabulous! A real oasis of peace in a very good area, close to ATMs and malls. The services were extraordinary! We sincerely thank the guys at the reception, the waiter, the cleaning girls, the chef and the whole team that works there. Simply wonderful! One of the best hotels I've stayed at. We felt extremely well at this hotel. I recommend with all confidence!
Stayed in September 2024
Reviewed: 19 August 2024
Ph
United KingdomOur stay exceeded expectations and the service we received is the best we have ever experienced, especially from Hicham! He was extremely attentive, quickly noticed what we liked at breakfast/lunches and we can say it wouldn't have been the same stay without him. We were very pleased with our room, it was a great size and the bed was the most comfortable we have stayed in! The Wifi is also the best we've experienced, i understand each room as its own router so you're always in reach of connection. The location was great, only 10 mins from the airport, 5-7 mins in the taxi from some really nice restaurants (or 15-20 min walk) and 10-15 mins taxi to the Medina / Jardin Majorelle. We hope that we have a chance to come back to stay again in the future!
Stayed in August 2024
Reviewed: 13 August 2024
Lynne
FranceEverything great
Beautiful property with garden and pool. The staff were wonderful. The whole experience was just fantastic. Thank you everyone.
Stayed in July 2024
Reviewed: 11 August 2024
Anonymous
NetherlandsNothing
Relaxing, clean, rooms, pool, personel
Stayed in August 2024
Reviewed: 1 August 2024
Klaus
AustraliaBreakfast could improve with more cereal, yoghurt, and fruits
Very helpful staff and a great Riad
Stayed in July 2024
Reviewed: 30 July 2024
Sully_iqbal
United KingdomToo quiet.
I loved this property. However, it is better to come here if you want peace and quiet or if you are coming with your partner.
Stayed in July 2024
Reviewed: 17 July 2024
Dave
United KingdomPillows are hard
It was lovely and quiet the staff were friendly and helpful
Stayed in July 2024
Reviewed: 16 July 2024
Nishant
IndiaNothing to dislike
Our recent stay at Hivernage Secret Suites & Garden in Marrakesh was nothing short of magical. From the moment we arrived, we were enveloped in the beauty and tranquility of the property. The lush gardens and elegant decor created an enchanting atmosphere that made us feel instantly at home. A special mention goes to Rabi and the rest of the staff, whose hospitality and attention to detail truly made our stay unforgettable. Rabi, in particular, went above and beyond to ensure that all our needs were met with a warm smile and a genuine eagerness to help. Their dedication to providing exceptional service was evident in every interaction. In summary, our experience at Hivernage Secret Suites & Garden was outstanding. The beautiful property, exceptional hospitality from Rabi and the team, and the amazing food all combined to create an unforgettable stay. We look forward to returning and highly recommend this gem to anyone visiting Marrakesh.
Stayed in June 2024
Reviewed: 13 July 2024
York
United KingdomThere was nothing bad to say.
It was so lovely, the staff were exceptional, and so informative. I would highly recommend this place. Our room was beautiful. I could not ask for any more. I will definitely be back to stay here.
Stayed in July 2024
Reviewed: 8 July 2024
Keiron
United KingdomEverything was great but it we had to pick, maybe the breakfast could be a little better but that was just a minor thing.
We had the best stay here. Our room was huge with 2 bathrooms! The pool area was great it never felt too crowded and was clean. The location was perfect for us away from the medina but close enough to walk/get a cheap taxi when we wanted to go into it. There’s a few good restaurants/coffee shops within walking distance and the food in the hotel was also good. It was our 3rd time staying in Marrakech but this hotel was by far the best we have stayed in. The staff couldn’t do enough for us and were always happy to engage in conversation and give tips!
Stayed in July 2024
Reviewed: 28 June 2024
Azra
United StatesCan’t think of anything I didn’t like.
The service was incredible! The hotel was a converted house with 6 beautiful Suites. The decor is beautiful. The pool is crystal clear.
Stayed in June 2024
Reviewed: 8 June 2024
Charlotte
United KingdomThe location is not that close to places, but the staff can order you a taxi.
Amazing breakfast. The staff are absolutely fantastic. Huge comfortable rooms. Rooftop is also lovely. After a busy few days this place was a haven to escape to.
Stayed in May 2024
Reviewed: 6 June 2024
Gillian
United KingdomNothing
Amazing stay ; everything was exceptional, room was so spacious and staff were brilliant - So helpful . Would thoroughly recommend as a quiet haven away from the hustle and bustle of the medina. Thank you to all the staff that made us feel so welcome and looked after us so well.
Stayed in June 2024
Reviewed: 31 May 2024
Alia
United StatesThis was my first time staying here but it won't be the last time. It was the perfect landing spot when I first arrived to Marrakech. It's close enough to Gueliz and the medina, but quiet, with space to park a car. The rooms are large and feel private. The pool is refreshing. The food is wonderful. And did I mention the staff? They're the best!
Stayed in May 2024
Reviewed: 31 May 2024
Bénédicte
United StatesNothing
We feel so lucky to have found this jewel property. Warm welcome, beautiful secluded place, incredible food. It was our last night in Marrakech and we wished we had booked more nights as the neighborhood looked very inviting.
Stayed in May 2024
Reviewed: 28 May 2024
Bethan
United KingdomA haven in Marrakesh! Loved every moment. We will be back!
Stayed in May 2024
Reviewed: 26 May 2024
Jeffrey
United StatesI’ve had better breakfasts.
An oasis amongst the fast pace vibrant city. Great location close to the old and new parts of Marrakech. The staff at the hotel go above and beyond to make sure your stay is exactly what you need.
Stayed in May 2024
Reviewed: 22 May 2024
Sanam
GermanyN/A
stunning and peaceful, great breakfast!
Stayed in April 2024
Reviewed: 21 May 2024
Karen
United KingdomLoved everything.
Beautiful suite with our private garden. The staff were excellent. We were looked after so well. Special mention to Hicham who looked after us. Reception managers were very friendly and knowledgeable. Loved our stay.
Stayed in May 2024
Reviewed: 11 May 2024
Ian
United KingdomNothing
Cheerful, friendly and welcoming staff. The interior decor and external calmness of the space.
Stayed in April 2024
Reviewed: 27 April 2024
Jordan
United KingdomBreakfast was basic
Modern Clean Rooms Staff Are friendly and helpful Pool area nice for sunbathing Very comfortable large bed Two bathrooms in room
Stayed in April 2024
Reviewed: 19 April 2024
Michelle
United KingdomThe room, the garden, pool and food were all exceptional. The service by the hotel staff was first class, nothing was too much trouble and everything was done with a smile. This is a wonderful tranquil oasis in Marrakesh. I would thoroughly recommend this hotel. We loved our stay and would be happy to return again.
Stayed in April 2024
Reviewed: 10 April 2024
Keith
United KingdomNo lift, no bar
Quality of building, amazing staff
Stayed in April 2024
Reviewed: 4 April 2024
Richard
AustraliaMinor issue was that it was a tad noisy the nights I stayed
A true 5 star experience with spectacular modern rooms and facilities. Staff were amazing as unfortunately I fell very ill and had to extend my stay by 1 day. Staff went out of their way to accommodate and look after me and I can’t thank them enough.
Stayed in March 2024
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