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Reviews of Hivernage Secret Suites & Garden

Quartier de l'hivernage, rue el Houssima., Hivernage, 40000 Marrakech, Morocco

#174 of 1,177 hotels in Marrakech

Guests' Choice

Review score

Based on 135 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.9

  • Value for money

    9.2

  • Free WiFi

    9.9

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Showing 1 – 25

  • Reviewed: 12 September 2024

    10
    One of the best hotel I've stayed 👍
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Our stay at this hotel was fabulous! A real oasis of peace in a very good area, close to ATMs and malls. The services were extraordinary! We sincerely thank the guys at the reception, the waiter, the cleaning girls, the chef and the whole team that works there. Simply wonderful! One of the best hotels I've stayed at. We felt extremely well at this hotel. I recommend with all confidence!

    Stayed in September 2024

  • Reviewed: 19 August 2024

    10
    Amazing service, amazing rooms, amazing location! 10/10
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 8 nights

    Our stay exceeded expectations and the service we received is the best we have ever experienced, especially from Hicham! He was extremely attentive, quickly noticed what we liked at breakfast/lunches and we can say it wouldn't have been the same stay without him. We were very pleased with our room, it was a great size and the bed was the most comfortable we have stayed in! The Wifi is also the best we've experienced, i understand each room as its own router so you're always in reach of connection. The location was great, only 10 mins from the airport, 5-7 mins in the taxi from some really nice restaurants (or 15-20 min walk) and 10-15 mins taxi to the Medina / Jardin Majorelle. We hope that we have a chance to come back to stay again in the future!

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Exceptional
    • Business trip
    • Group
    • Executive Suite
    • Stayed 7 nights

    Everything great

    Beautiful property with garden and pool. The staff were wonderful. The whole experience was just fantastic. Thank you everyone.

    Stayed in July 2024

  • Reviewed: 11 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Relaxing, clean, rooms, pool, personel

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could improve with more cereal, yoghurt, and fruits

    Very helpful staff and a great Riad

    Stayed in July 2024

  • Reviewed: 30 July 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 7 nights

    Too quiet.

    I loved this property. However, it is better to come here if you want peace and quiet or if you are coming with your partner.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    Welcoming and relaxing stay
    • Leisure trip
    • People with friends
    • Executive Suite
    • Stayed 5 nights
    • Submitted via mobile

    Pillows are hard

    It was lovely and quiet the staff were friendly and helpful

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    beautiful property, exceptional hospitality from Rabi and the team, and the amazing food
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Nothing to dislike

    Our recent stay at Hivernage Secret Suites & Garden in Marrakesh was nothing short of magical. From the moment we arrived, we were enveloped in the beauty and tranquility of the property. The lush gardens and elegant decor created an enchanting atmosphere that made us feel instantly at home. A special mention goes to Rabi and the rest of the staff, whose hospitality and attention to detail truly made our stay unforgettable. Rabi, in particular, went above and beyond to ensure that all our needs were met with a warm smile and a genuine eagerness to help. Their dedication to providing exceptional service was evident in every interaction. In summary, our experience at Hivernage Secret Suites & Garden was outstanding. The beautiful property, exceptional hospitality from Rabi and the team, and the amazing food all combined to create an unforgettable stay. We look forward to returning and highly recommend this gem to anyone visiting Marrakesh.

    Stayed in June 2024

  • Reviewed: 13 July 2024

    10
    Definitely try this place!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing bad to say.

    It was so lovely, the staff were exceptional, and so informative. I would highly recommend this place. Our room was beautiful. I could not ask for any more. I will definitely be back to stay here.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    10
    Can’t wait to come back!
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great but it we had to pick, maybe the breakfast could be a little better but that was just a minor thing.

    We had the best stay here. Our room was huge with 2 bathrooms! The pool area was great it never felt too crowded and was clean. The location was perfect for us away from the medina but close enough to walk/get a cheap taxi when we wanted to go into it. There’s a few good restaurants/coffee shops within walking distance and the food in the hotel was also good. It was our 3rd time staying in Marrakech but this hotel was by far the best we have stayed in. The staff couldn’t do enough for us and were always happy to engage in conversation and give tips!

    Stayed in July 2024

  • Reviewed: 28 June 2024

    10
    I would recommend this hotel to anyone considering a trip to Marrakech.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Can’t think of anything I didn’t like.

    The service was incredible! The hotel was a converted house with 6 beautiful Suites. The decor is beautiful. The pool is crystal clear.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    A peaceful haven to escape to
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location is not that close to places, but the staff can order you a taxi.

    Amazing breakfast. The staff are absolutely fantastic. Huge comfortable rooms. Rooftop is also lovely. After a busy few days this place was a haven to escape to.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    10
    Amazing stay - peaceful and relaxing
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Amazing stay ; everything was exceptional, room was so spacious and staff were brilliant - So helpful . Would thoroughly recommend as a quiet haven away from the hustle and bustle of the medina. Thank you to all the staff that made us feel so welcome and looked after us so well.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    Hidden Gem in Hivernage
    • Business trip
    • Solo traveller
    • Superior Suite
    • Stayed 3 nights

    This was my first time staying here but it won't be the last time. It was the perfect landing spot when I first arrived to Marrakech. It's close enough to Gueliz and the medina, but quiet, with space to park a car. The rooms are large and feel private. The pool is refreshing. The food is wonderful. And did I mention the staff? They're the best!

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Beautiful secluded boutique hotel
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We feel so lucky to have found this jewel property. Warm welcome, beautiful secluded place, incredible food. It was our last night in Marrakech and we wished we had booked more nights as the neighborhood looked very inviting.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Business trip
    • Group
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    A haven in Marrakesh! Loved every moment. We will be back!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    A hidden gem in a wonderful vibrant city
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    I’ve had better breakfasts.

    An oasis amongst the fast pace vibrant city. Great location close to the old and new parts of Marrakech. The staff at the hotel go above and beyond to make sure your stay is exactly what you need.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    respite from the hectic Marrakesh
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 1 night

    N/A

    stunning and peaceful, great breakfast!

    Stayed in April 2024

  • Reviewed: 21 May 2024

    10
    An oasis of calm with 5 star treatment. Would recommend.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights

    Loved everything.

    Beautiful suite with our private garden. The staff were excellent. We were looked after so well. Special mention to Hicham who looked after us. Reception managers were very friendly and knowledgeable. Loved our stay.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Amazing 🤩
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Cheerful, friendly and welcoming staff. The interior decor and external calmness of the space.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Tranquil Hideaway
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was basic

    Modern Clean Rooms Staff Are friendly and helpful Pool area nice for sunbathing Very comfortable large bed Two bathrooms in room

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Fabulous service, room and facilities.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    The room, the garden, pool and food were all exceptional. The service by the hotel staff was first class, nothing was too much trouble and everything was done with a smile. This is a wonderful tranquil oasis in Marrakesh. I would thoroughly recommend this hotel. We loved our stay and would be happy to return again.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Fabulous staff, facilities and location
    • Leisure trip
    • People with friends
    • Executive Suite
    • Stayed 8 nights
    • Submitted via mobile

    No lift, no bar

    Quality of building, amazing staff

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Brilliant, very highly recommended, some of the nicest large suites I’ve ever stayed in.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Minor issue was that it was a tad noisy the nights I stayed

    A true 5 star experience with spectacular modern rooms and facilities. Staff were amazing as unfortunately I fell very ill and had to extend my stay by 1 day. Staff went out of their way to accommodate and look after me and I can’t thank them enough.

    Stayed in March 2024

Showing 1 – 25

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