Carretera a Tepic 4634, 48317 Puerto Vallarta, Mexico
#99 of 135 hotels in Puerto Vallarta
Guests' ChoiceBased on 314 hotel reviews
7.8Cleanliness
8.1
Comfort
8.0
Location
8.2
Facilities
7.6
Staff
8.7
Value for money
7.9
Free Wifi
7.5
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End of dialog contentReviewed: August 12, 2025
Mr_saeed_mohberi
United KingdomArea,
The location was near the Airport but 30 min from city centre and in a industrial highway, size was very small, breakfast was normal , the best things was location
Stayed in August 2025
Reviewed: June 24, 2025
Violeta
United StatesBreakfast was a surprise. Excellent, filling and efficient/clean.
Stayed in April 2025
Reviewed: June 13, 2025
Susan
Mexico•As an older person with a heavy suitcase, I found the steep slope/steps option to be treacherous. Next time I will try to book a room on the same level as the elevator. •There was not a restaurant in easy walking distance.
•Environmentally friendly; for example, motion sensitive lights in hallways. •The complementary breakfast was delicious. •The staff were all friendly and helpful.
Stayed in June 2025
Reviewed: April 23, 2025
Nancy
MexicoTerrible location. No stores or restaurants near by to eat at. No outdoor space. Very busy traffic area. Room sparse. No water glasses, hairdryer, coffee maker, kleenex even.
Not much
Stayed in April 2025
Reviewed: April 13, 2025
Cary
CanadaI booked the room selection that I always do but upon arrival I was told that I have to pay more to get the room I wanted. A fridge is needed so I book a room with one but I they said I booked a lower priced one without it. Very disappointed.
Stayed in April 2025
Reviewed: March 26, 2025
Garry
CanadaOur room was very small will little room for anything but the king size bed. We had a much larger room last year. In future,, we will make sure to book the larger room.
Excellent breakfast. Friendly staff who spoke English. Close to the bus terminal and airport. Happy hour for guest in the restaurant.
Stayed in March 2025
Reviewed: March 18, 2025
Leslie
CanadaYour requests for prepayment via an OpenPay link to hold a reservation are very frustrating. I tried 3 different links sent to me via What's App and also via email and had no luck. On each of the 3 links I tried 3 different credit cards (Visa, Master Card and AMEX) and received an error message every time. My Spanish is not very good, and I am hard of hearing, so after going back and forth over a two day period, I was on the verge of canceling and trying a different hotel. Fortunately the person on your staff was very patient and she agreed to forgo the prepayment requirement and hold the reservation for me until 8pm on the check-in date..
Friendly and helpful staff Close to bus terminal and airport. Reasonable cost. Very good breakfast included.
Stayed in March 2025
Reviewed: March 3, 2025
Edwige
GermanyClose to the airport and 24h reception making check in and check out very easy and straightforward.
Stayed in January 2025
Reviewed: February 9, 2025
Gary
CanadaThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 28, 2025
Krestan
CanadaNot hot water, just a little bit warmer than cold, broken toilet but working, strange shower, shower door didnt close, keeps opening You get what you pay for
Good price, easy 1km walking from the airport
Stayed in January 2025
Reviewed: January 27, 2025
Peter
United StatesThe bed had no top sheet. There was a blanket with a thin sheet on top of the blanket but no one wants to sleep with a blanket on their skin. Better bedding is needed.
Close to the airport, clean, unique design, good fresh breakfast
Stayed in January 2025
Reviewed: December 18, 2024
Helen
IndiaI booked it because there was a restaurant. But the restaurant is only open for breakfast. However, there were delicious tacos nearby.
Stayed in December 2024
Reviewed: October 4, 2024
Appy
MexicoThe size of the room was smaller than expected.
The staff was friendly and also the breakfast served was good.
Stayed in September 2024
Reviewed: October 2, 2024
Cary
CanadaVery dirty floor in the room on the first floor. The only window was looking at a staircase and very dark hallway. The room light had to be on all the time during the day.
Close to the airport and bus station. Good price and a nice complimentary breakfast.
Stayed in October 2024
Reviewed: August 11, 2024
Jay
CanadaNot sure I have anything to change. I would return here again. This was my second stay.
Very helpful and friendly staff, good Mexican breakfast included, nice room with good AC, comfortable bed. The hotel is very close to the airport. We ate street tacos at a place that was a 4 minute walk from the hotel. Really fun.
Stayed in August 2024
Reviewed: August 6, 2024
Jay
CanadaWe had some noise through the fan ducts or through the walls. Not sure where. This would be the most important disappointment.
Nice Mexican breakfast with variety, helpful staff, very close to airport, comfortable bed.
Stayed in August 2024
Reviewed: July 4, 2024
Susan
MexicoThe smoke alarm clicked very loudly intermittently all night
Stayed in July 2024
Reviewed: June 20, 2024
Cary
CanadaStaff wasn't very enthusiastic about helping us find somewhere to order food and have it delivered. When we asked about stores close by she just said there were a couple close by. A map would have been nice.
Close to the airport and bus terminal. Nice complementary breakfast. The deluxe suite was very spacious. Comfortable bed and good air conditioning.
Stayed in June 2024
Reviewed: June 16, 2024
Pearce
Abkhazia, GeorgiaI was given a room with 2 twin beds…it was extremely narrow. I’m a petite woman and could barely squeeze around to walk. There was no balcony making it feel even smaller and cramped. My sink didn’t drain, bedside lamp barely worked, and AC unit was installed very high up above the bathroom door…condensation dripped from it and made a mess on the floor causing a slip hazard. When I arrived, the AC had not been turned on. My room was 86°—it cooled down fairly quickly after I figure out how to operate the unit. Considering the price per night, these are minor issues.
Convenient location, clean room, interesting concept—to use cargo containers to construct a hotel! Very cool. Staff were friendly and helpful. Breakfast was VERY good.
Stayed in June 2024
Reviewed: May 27, 2024
Jose
United StatesNo bathroom privacyb
Stayed in May 2024
Reviewed: April 23, 2024
Eva
MexicoAs all hotels along this main road in Puerto Vallarta, they are affected by traffic noise.
The front desk, housekeeping, and restaurant staff were all very nice, helpful, and friendly. The standard room is very, very small but it was very clean and sufficient for a one night stay. The bed and pillows were comfortable. The sheets and towels were white (clean) and in good condition. The shower had good availability of hot water and good water pressure. The buffet breakfast was a pleasant surprise, as it offered more options than we expected and provided something for every taste, both a good selection of hot and cold foods. The common areas of the hotel are very clean and well maintained, and provide several pleasant patio areas to sit and relax. Check in and check out were good. It is easy to take an Uber or a bus to and from the hotel.
Stayed in April 2024
Reviewed: April 18, 2024
Nicolas
United StatesBreakfast was amazing!
Stayed in April 2024
Reviewed: April 13, 2024
Gitikat
SpainRooms are very small. There's a wood sawing place next door, so can be noisy
Super helpful staff. Very clean, great shower with lots of hot water. Beautiful little rooftop seating area. Great breakfast if you're not vegan, otherwise virtually nothing.
Stayed in April 2024
Reviewed: April 12, 2024
Bryan
CanadaNeeded to take a taxi or Bus anywhere for shopping or Restaurant's
It was very clean 👌
Stayed in April 2024
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