Plaza Victoria, 47400 Lagos de Moreno, Mexico
#3 of 14 hotels in Lagos de Moreno
Guests' ChoiceBased on 56 hotel reviews
9.2Cleanliness
9.4
Comfort
9.2
Location
9.3
Facilities
9.2
Staff
9.4
Value for money
9.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 March 2024
Betzydlc
MexicoExceptional buffet
Stayed in March 2024
Reviewed: 14 February 2024
Beatriz
United StatesThe breakfast is delicious !!
Everything !! Amazing property Amazing staff !!
Stayed in January 2024
Reviewed: 5 February 2024
Marcelo
United StatesBed little hard
Good
Stayed in February 2024
Reviewed: 30 January 2024
Margarita
MexicoQue el restauran no manda facturas
Excelente
Stayed in January 2024
Reviewed: 15 October 2023
Glenda
United StatesThe beds are very small and there was a smell of sewer but nothing too bad
Very cute hotel. The breakfast was delicious!
Stayed in October 2023
Reviewed: 9 September 2023
Denis
Costa RicaVery confortable, personnel very kind and willing to help you
Stayed in September 2023
Reviewed: 31 August 2023
Ramos
United StatesThe other thing I didn’t like about the property is the phone service sometimes it goes down. I don’t know if the people are working on the towers nearby but other than that is amazing.
It’s clean good location good restaurant is in the center of the town. I love the service. Whatever you need there there for you and there’s always clean there’s always somebody cleaning outside or inside I swear.
Stayed in August 2023
Reviewed: 6 August 2023
Joanne
United StatesSometimes a smell, but maybe because of the outside construction
Clean, everything we needed, comfortable and the on-site restaurant
Stayed in August 2023
Reviewed: 20 June 2023
Georgina
United Statesthere is a construction going out in the street, closing the complete traffic, so we need to figure out our way to the parking lot of the hotel.
the location was perfect, the hotel is nice and confortable, our room was nice and clean. front desk people was super nice and helpful, we had a nice stay.
Stayed in June 2023
Reviewed: 23 May 2023
Beatriz
United Statesbed was hard
friendly staff
Stayed in May 2023
Reviewed: 21 April 2023
Samuel
CanadaAroma from the riverbed nearby.
Great hotel in a great location in a great little city.
Stayed in March 2023
Reviewed: 10 April 2023
Raffaela
MexicoNothing
The room and bed were very comfortable, everything was spotless! Great breakfast buffet included :)
Stayed in April 2023
Reviewed: 9 February 2023
Oliverio
United StatesThe bed is too small
The place the breakfast
Stayed in February 2023
Reviewed: 8 January 2023
Ana
United StatesI liked everything
clean and wonderful service
Stayed in December 2022
Reviewed: 18 October 2022
Mauricio
United StatesNothing specifically. Only thing is it would be nice to have refrigerator in the room, but that wasn't an issue.
The staff were extremely helpful and engaging. They were super nice as well. The room was a bit small, but had everything we needed. The bed was really comfortable as well.
Stayed in October 2022
Reviewed: 23 May 2022
Carla
MexicoThere's some noise that comes in from the gas station at the back of the hotel.
Stayed in May 2022
Reviewed: 11 April 2022
José
United Statesit was clean .
Stayed in March 2022
Reviewed: 16 March 2022
Ana
MexicoNothing
It’s impeccable… I’ve stayed here several times and it’s always clean. The staff is really kind and helpful. There’s a parking lot for my car. I pretty much like everything about this place ☺️
Stayed in March 2022
Reviewed: 8 March 2022
Sergio
MexicoN/A
All the facilities is very good, the restaurant choices menu exelent breakfast healthy ,
Stayed in March 2022
Reviewed: 22 November 2021
Martha
CanadaBreakfast buffet was splendid, above average; very convenient location and secure. Would recommend
Stayed in October 2021
Reviewed: 17 November 2021
Carl
United StatesThe hot water was only lukewarm this morning.
The full Breakfast buffet was excellent. The on-site restaurant is very good, dinner was also excellent. Nice location adjacent to a park and nearly (2 blocks) at the city center and colonial buildings
Stayed in November 2021
Reviewed: 17 November 2021
Paule
United StatesBathroom was tight.
Reception staff wonderful, breakfast fantastic, room great, recommendations very good.
Stayed in November 2021
Reviewed: 4 November 2021
Oliverio
United StatesBetter tv
The place the breakfast
Stayed in October 2021
Reviewed: 15 October 2021
Brown
CanadaCouldn't quite figure out the TV but that was because my Spanish was too poor. We didn,t have much time for TV since there was too much to see and do in the town
The buffet breakfast that was included was fantastic. The staff were very friendly and helped us a lot with questions. The location was just a few minute walk from the main plaza and right beside a park and the river, very peaceful
Stayed in October 2021
Showing 1 – 25
Radovljica, Slovenia
North Conway, USA
Palanga, Lithuania
London, UK
Lexington, USA
Sosúa, Dominican Republic
Vinderup, Denmark
Saint Petersburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content