Nothing !

Great balcony with spectacular panoramic views near to the town. Comfy beds. Very clean. Deborah is a happy and very helpful hostess. Helped me with my luggage as i have an arm injury. A home from home !

Stayed in April 2024

We had a lovely stay at Chalet Queenstown. Our host was very friendly, the view spectacular and the room was quiet and comfortable. Will definitely come back.

Stayed in April 2024

Construction on the road in front of the hotel required one to walkaround it. COuld not access the hotel from the main road.

Breakfast was great. The location was a short walk to the downtown area.

Stayed in April 2024

Bathroom small and walls thin.

Lovely host. Couldn’t be it’s helpful. Superb view of lake and mountains.

Stayed in April 2024

There was some road construction going on outside our balcony but that def wasn’t any fault of the property.

The location had great views, the room was clean and well organized and the breakfast was Outstanding!

Stayed in April 2024

Nothing!

Wonderfully cozy and comfortable room. Host was very friendly and helpful. The view from our rom was beautiful and the location of the hotel was just perfect!

Stayed in March 2024

Location is on the edge of town and there are ongoing roadworks blocking road and pedestrian access from the main road.

Nice room with friendly staff.

Stayed in April 2024

Deborah at reception was exceptionally helpful, friendly and kind. We loved the room. The hotel is convenient to down town and all the sights. Thanks for a lovely stay.

Stayed in April 2024

Parking and Roadworks.... access to the footpath to walk to town...

Everything!!

Stayed in March 2024

Bathroom small but sufficient

Clean, modern and well equipped rooms. Nice balcony. Debra met us and was extremely pleasant .

Stayed in March 2024

It’s a bit of an uphill hike out of town

Great clean rooms

Stayed in February 2024

Very comfortable. Friendly and accommodating staff. Short walk to city center.

Stayed in December 2023

Enjoyed the room, balcony, location, and one complementary breakfast for the 3 nights of the stay.

Stayed in January 2024

It was a bit loud with the construction and arguing neighbors.

Location and cleanliness

Stayed in January 2024

Breakfast room was unappealing so we ate out.

Location and helpful Staff

Stayed in December 2023

Everything worked great. No issues to complain of at all. Booking was easy and working with the staff I getting information about Queenstown was fantastic as the staff are very knowledgeable and had great suggestions.

Breakfast was incredible and the staff were very friendly and helpful. The family bedroom worked out great for us. The location was walking distance to the downtown area which worked out great as parking downtown is a little challenging.

Stayed in November 2023

The bathroom was a bit small, but that was easily worked around. Parking was free, but could be a bit tight if folks didn't park well. Both these items were small, small, concerns.

The location was a convenient 7 minute walk to town, so close enough you didn't need to drive and far enough you were not in the traffic etc of town. The breakfast was ready made to order and was excellent - a great way to start the day. Everything was very clean and orderly.

Stayed in October 2023

nothing

friendly staff and very clean room

Stayed in November 2023

There are stairs so getting suitcase upstairs was hard but the owners did help us. A little hard to find initially as there are significant roadworks in the area and part of the road is blocked

The owners were very friendly and helpful. Rooms were comfortable and clean. Nice breakfast. Good location

Stayed in October 2023

The room was small. The shower s bit old.

The room was clean. The location not far by foot to the center( 20 min)

Stayed in September 2023

I guess my only constructive feedback would be to buy new TVs for the rooms. Not that we have watched any TV during out stay (we would leave super early and simply get back to crash and sleep), however some newer smart TVs would be nice to have just in case (and would not require huge investment). But again, this does not affect at all our experience with them.

Great location, close to city centre (short 7 min walk), very cozy and super clean. The hosts were also adorable and went above and beyond to accommodate our needs. We would leave every morning at 7 to hit the mountains and they made sure to leave us some cold breakkie ready to go. On our last day we managed to have breakfast during normal service hours (between 8 and 9:30) before heading to the airport, and dare I say that the eggs Bene with bacon were simply amazing.

Stayed in August 2023

Would have liked a safe but really there was nothing I would complain about.

It was a short walk to the centre of town and the view from my room was fabulous. The room was cosy, quiet and comfortable with great heating which was needed with temperatures between 3 and -3 degrees! I chose this location because it was close to my conference venue, it was a great choice. Staff were nice and helpful.

Stayed in July 2023

Very comfortable, small room but was great

Stayed in July 2023

At present their are major road works near the property so getting to it is not as straightforward as usual. This is no fault of the property but just something to be aware of.

Clean and warm. Very friendly welcome by staff. Comfortable beds. Parking available.

Stayed in July 2023