246 High Street South, 8713 Masterton, New Zealand
#9 of 12 hotels in Masterton
Guests' ChoiceBased on 1518 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.6
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 22 April 2024
Kim
New ZealandThe Staff were excellent and very helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Roz
New ZealandSome decorating is required.
The rooms are fine.
Stayed in March 2024
Reviewed: 18 April 2024
Slhind
New ZealandMy daughter found a little piece of plastic in the beans at breakfast time. Plus the all day menu items very very small portions
Location to where we were vusiting
Stayed in April 2024
Reviewed: 17 April 2024
Stacey
New Zealandlove the indoor pool and games room
Stayed in April 2024
Reviewed: 17 April 2024
Olivier
New ZealandFree alcohol haha
Room comfrot and standard as expected.
Stayed in March 2024
Reviewed: 15 April 2024
Rebecca
New ZealandClean and tidy with all the usual amenities
Stayed in April 2024
Reviewed: 9 April 2024
Lance
New ZealandIt’s getting very tired.
Location handy to town.
Stayed in April 2024
Reviewed: 7 April 2024
Joel
New ZealandDont know
The pool
Stayed in April 2024
Reviewed: 7 April 2024
Thorn
New ZealandNothing
Room was comfortable, facilities were great.
Stayed in April 2024
Reviewed: 4 April 2024
Margaret
New Zealandsize of evening meal could have been larger
Room, dining
Stayed in April 2024
Reviewed: 30 March 2024
Margery
AustraliaNA
Was good
Stayed in March 2024
Reviewed: 29 March 2024
Whata
New ZealandInternet needs to be improved
Everything
Stayed in March 2024
Reviewed: 20 March 2024
Julie
New ZealandThe comfortable beds
Great. Location
Stayed in March 2024
Reviewed: 12 March 2024
Keen
New ZealandEverything
Stayed in March 2024
Reviewed: 6 March 2024
Tracey
New ZealandThe lighting overhead is a bit poor
One of the best bathrooms I have experienced. Lovely food in the restaurant
Stayed in March 2024
Reviewed: 1 March 2024
Lesley
New ZealandThe air conditioning in the ceiling of the dining room was very fierce, especially when it was cool and raining outside. Asked to be moved and ended up under an identical air con outlet. Eventually asked manager if it could be turned down, and it was.
Convenient location in Masterton with an excellent swimming pool and spa. Almost a motel layout with car parking immediately outside the bedroom, and no passing traffic.
Stayed in February 2024
Reviewed: 27 February 2024
Ngaire
New ZealandNo breakfast muffins despite advert at reception of $10 deal coffee and muffin Lighting in room - a night light would be good. Ended up leaving light by door on all night. Bed comfy to sleep in but not to sit up in.
Bar area, restaurant for dinner, room clean and great size
Stayed in February 2024
Reviewed: 24 February 2024
Jan
AustraliaBed in kitchen, no lounge chair
Dinner meal perfect
Stayed in February 2024
Reviewed: 18 February 2024
Lorraine
New ZealandThe booking in receptionists were not friendly or inviting ....found a cocroach in the bathroom ...outdoor chairs and tables could be updated with shade affordable shade sales for a little sun cover ...our last stay last year we had our number plates on the car taken had to get new ones before leaving town and when I mentioned the situation and emailed what we had been through we got no interest or reply and again the receptionist was uninviting.and not interested...
Dining room staff...
Stayed in February 2024
Reviewed: 18 February 2024
Debbie
New ZealandSome nets curtain at the door as when people walked past they looked in we felf like we had to have the curtains always pulled. So it was dark and hot. Only part that would need looking at is the front again needs hosing/ sweeping it wasnt great.
Clean and fresh room very comphy. Lovely clean pool and we had a great meal.
Stayed in February 2024
Reviewed: 13 February 2024
Reiri
New ZealandThe spa a bit murky Maybe more cutlery had spoons no bowls or forks
Facilities pool staff
Stayed in January 2024
Reviewed: 12 February 2024
Lin
New ZealandOnly problem is the shower box is too small.
Good location, friendly stuff. Like the facilities, swimming pool, gym and children play area. Very suitable for families.
Stayed in February 2024
Reviewed: 11 February 2024
Samantha
New ZealandN’a
Easy parking outside my room directly .
Stayed in February 2024
Reviewed: 9 February 2024
John
New ZealandPeeling wallpaper my steak came with a blob of mashed potato which either needs to go through a ricer or presented as a different form of potato
Quiet at night plenty of parking onsite restaurant
Stayed in February 2024
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