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Reviews of Grand Hotel - Whangarei

2 Bank Street Whangarei, 0110 Whangarei, New Zealand

#22 of 24 hotels in Whangarei

Guests' Choice

Review score

Based on 714 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    8.0

  • Facilities

    6.6

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 18 June 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bed bugs!!! Noisy- room by the roadside No parking until 6pm - limited parking for 3hrs only

    Location Variety of Eateries

    Stayed in June 2024

  • Reviewed: 1 June 2024

    7.0
    Very convenient location old but clean.
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    It needs a lift for older people Wonderful old hotel which is under utilised. Lovely lounge with a big fireplace which is locked up and used as storage.

    Central location Handy to local buses Good Asian restaurant

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It is important to have proper expectations about this hotel. It is from another era. There is no staff - i checked in at the karaoke bar and got a key. The rooms were minimal. It was a chilly night and I could not find a heater. HOWEVER. The room was very clean, no strange smells, the bed was comfortable and that was all I really wanted for the night. Dont bring your lover here if you are trying to impress them. But as a place to stop for the night it was fine!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    From 12 midnight until 2 it was impossible to sleep because of the noise spilling out of the pub. We seemed to be the only people staying and that was a little scarey.

    Loved watching the rugby with the locals in the pub downstairs. Loved the grand staircase and entrance plus the balcony off our room. She is a grand old lady of a hotel..

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    We enjoyed our stay overall and staff were great.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was quite weak and the bathroom window wouldn't stay up but the main concern was that their is one key for the rooms and that key is the same key that opens up the main door and the security door. Anyone can enter any room at anytime.

    Location was great. Bed was very comfortable.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Very basic old-time accommodation in the centre of town.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Didn't particularly enjoy checking in at the pub, but I understand why it was necessary.

    The Grand Hotel has seen much better days, but the room was clean and the hotel's location within walking distance to shops, restaurants and tourist attractions makes it an ideal location. It was good enough for the Queen, who stayed there with her husband 71 years ago.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    I wouldn’t stay at this property again
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t open the balcony door and some windows. Also on the Friday night there was a disturbance outside after Karaoke finished and this made for a bad nights sleep.

    The room was clean and tidy albeit a bit dated. But it is an old hotel.

    Stayed in February 2024

  • Reviewed: 22 April 2024

    5.0
    Adequate for the modest price charged. Staff efficient and helpful.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    The building is very shabby and really needs refurbishment and redecoration. On the Saturday night I stayed the karaoke went on until around 2.30 a.m.

    Breakfast not included. Location good with easy access to shops/eateries.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    5.0
    Tired old hotel in a central location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    No off-street parking. Noisy - can hear other guests in the hallway. Two of the three power sockets in the room were not working.

    Good location near centre of town.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well, you get what you paid for. Reasonable for the night, nothing more. Even on a Tuesday off season, the noise level is quite high

    Good pressure in shower Reasonably clean rooms

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    I enjoyed staying there - the building was old but had character.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location within walking distance of everything. Friendly staff. Really good Thai/Indian restaurant on site. Lots of hot water in shower. Comfortable bed.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Adequate room that was very clean and lots of atmosphere!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room being at the top of the stairs meant we heard everyone coming and going. Maybe these types of rooms are reserved for Booking.com customers! No parking provided and street parking means getting up early to feed the meter!

    Good central location. Lovely olde world atmosphere and decor. Fabulous Thai/Indian restaurant on site!

    Stayed in March 2024

  • Reviewed: 25 February 2024

    5.0
    Probably wouldn’t stay again
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely tired. Room was beyond hot, with only loud fan to cool. directly above outdoor bar which went loudly, well Into the night & gym accross rd started 5.30am with pulsing music. Ensuite was dark and quite dingy & everything smelt musty.

    Were able to book almost 2 hours before arrival.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated

    Location

    Stayed in February 2024

  • Reviewed: 10 February 2024

    6.0
    Initially pleased with charming rooms for a great price, but disappointed with the noise at night
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is central in the town with a bar open to the public. The 2 rooms we stayed in were above the hotel bar. Very noisy until 1-2 am with guests outside, directly below our windows. One of the rooms was connected to an adjourning room- only separated by a door. The couple in the adjourning room had their tv on loudly until 1 am. Not soundproof at all. I suggest that the garden bar door is closed during the evening. Lower the music. This wasnt even a weekend.

    The interior building is beautiful and charming inside. Lovely ‘royal’ suite with bathtub and comfortable beds. But no one got to enjoy a decent sleep due to the noise from neighbours and the loud music and bar guests below our windows.

    Stayed in January 2024

  • Reviewed: 8 February 2024

    7.0
    Great central location with super friendly staff. Easy check in.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Older building that could do with a refresh

    Central location

    Stayed in February 2024

  • Reviewed: 4 February 2024

    5.0
    Staff very kind and good location in the city
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Le flux du pommeau de douche

    Stayed in February 2024

  • Reviewed: 1 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The woman who served us & checked us in was nothing short of horrible - she was so rude & made it as difficult as possible

    Stayed in January 2024

  • Reviewed: 18 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful building but the rooms are dated and cramped

    Location great, friendly staff

    Stayed in January 2024

  • Reviewed: 13 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    Interior very old. The room also smelled weird. reception was in the bar text door and 2-3 nights a week are karaoke nights in the bar wich gets very loud.

    friendly Staff and clean room

    Stayed in December 2023

  • Reviewed: 8 January 2024

    6.0
    Good stay for the night
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Smelt musty

    Shower was huge

    Stayed in December 2023

  • Reviewed: 4 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    no parking, noise,

    location good, room comfortable

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lift and all rooms up stairs. No free parking.

    Good price, handy location. Shabby chic facilities.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    While it has a nice history, I'm not sure it has been touched since it was first furnished

    There is some nice history to the building

    Stayed in January 2024

Showing 1 – 25

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