12 Lakewood Court, 2241 Auckland, New Zealand
#157 of 178 hotels in Auckland
Guests' ChoiceBased on 913 hotel reviews
6.3Cleanliness
6.7
Comfort
6.9
Location
8.1
Facilities
6.4
Staff
8.0
Value for money
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Fee
New ZealandShower was mouldy, shower and vanity leaked. Was very old and worn.
Close to airport
Stayed in May 2024
Reviewed: 9 May 2024
Kevin
AustraliaThe people having a huge fight in one of the other unit at 2am
Handy location
Stayed in April 2024
Reviewed: 7 May 2024
Maddie
New ZealandBathroom wasn’t clean and needs a proper duvet on beds
Stayed in May 2024
Reviewed: 6 May 2024
Grainger
New ZealandThe single beds were hard asss, the double bed was bouncy and had the roll together in the middle. Bathroom smelt like pee and shower didn't look like it had b cleaned.
I liked that it fitted my family and the location was spot on for what we wanted
Stayed in May 2024
Reviewed: 1 May 2024
Diane
New ZealandTraffic noise.
Cleaners were excellent, fresh towels every day and frequent new bedding. Excellent parking. Very good location.
Stayed in April 2024
Reviewed: 19 April 2024
Veronica
New ZealandThe hotel was very hard to find even with GPS address. The sign on the street was almost unreadable, even when standing close to it. The first unit stank terribly, & I would not have stayed in it. The second unit needed airing for about an hour, then became acceptable to close the doors
Bed was comfortable & surprisingly quiet
Stayed in April 2024
Reviewed: 15 April 2024
Dawn
New ZealandBetter signage to find it!
Stayed in April 2024
Reviewed: 8 April 2024
Brenda
New ZealandInternet was very poor considering there was a wifi extended directly outside our room. And also I felt the steps up to my room were dangerous the wood is rotten and needs to be replaced straight away or someone will get very hurt
Location very good. Friendly staff. Room satisfaction nice and clean
Stayed in April 2024
Reviewed: 4 April 2024
Grace
New ZealandCar park and the room alot of space
Stayed in March 2024
Reviewed: 29 March 2024
Jessica
New ZealandWasn't the cleanest had mold around the window and door frames and the bathroom ceiling too it also looked old and outdated.
Its location for me was good. Friendly staff close to shops
Stayed in March 2024
Reviewed: 28 March 2024
Pohatu
New ZealandSmelly blankets, no milk and coffee
Price
Stayed in March 2024
Reviewed: 21 March 2024
Nicole
New ZealandRooms are very outdated, our couch had a huge rip in it, no hooks to hang up used towels, broken chairs in our room and floor hadn’t been mopped in kitchen/bathroom
Convenient location, easily accessible and spacious rooms
Stayed in March 2024
Reviewed: 5 March 2024
Gavin
New Zealandgreat all of it
Stayed in March 2024
Reviewed: 3 March 2024
Sharleen
New ZealandNeeded a good clean. Bedside table glass was flithy, had a layer of dirt. Window can't shut to keep road noise out and was very dirty.
Affordable and bed was comfortable.
Stayed in March 2024
Reviewed: 3 March 2024
Tania
New ZealandToilet did not flush effectively. Place seemed a little run down, but overall ok condition. Skylight in the room made it very bright in the morning. No dining table, only a coffee table and a couple of old chairs to sit on.
Convenient location. Friendly staff.
Stayed in March 2024
Reviewed: 2 March 2024
Shona
New ZealandDated. A bit manky
Price
Stayed in February 2024
Reviewed: 1 March 2024
Karen
AustraliaIt is very dated and could use a renovation
Location to Rainbows end
Stayed in February 2024
Reviewed: 26 February 2024
Maureen
New ZealandBit of a sketchy area
Great location for Rainbows End
Stayed in February 2024
Reviewed: 20 February 2024
Kasey
New ZealandThe rooms are generally run down - some new paint and inspo would really pick this place up. It was quite loud being next to main roads, this doesn't bother me personally but I did notice it. Also feel like can hear a lot of the other guests around the motel
It was close to things I needed and the place that I needed to be which was the due drops events centre. Close to Dennys which was great for dinner and other food area and petrol station. Its also close to the mall and rainbows end. Rooms were clean and tidy and the bed was comfy.
Stayed in February 2024
Reviewed: 12 February 2024
Jocelyn
New ZealandNothing
Parking
Stayed in February 2024
Reviewed: 6 February 2024
Mary
New ZealandWas algud
Central to everything
Stayed in February 2024
Reviewed: 4 February 2024
Jo
New ZealandThe skylight in the room was a bit much and no fresh milk
Staff on reception were friendly and kind and check in was awesome. Set the tone for the stay we felt welcomed and safe thank you :)
Stayed in February 2024
Reviewed: 29 January 2024
Debbie
New ZealandThe noisey neighbour's all hours of the morning were banging the doors and yelling loudly.
Location
Stayed in January 2024
Reviewed: 3 January 2024
Debby
United KingdomThe room had a horrible small musty and damp
Good location and parking and the staff were lovely
Stayed in January 2024
Santa Susanna, Spain
Aprica, Italy
Delano, USA
Taicang, China
London, UK
Vysoke Tatry - Tatranska Lomnica., Slovakia
Marmaris, Turkey
Gex, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content