Cnr of Victoria & Federal Streets, 1010 Auckland, New Zealand
#45 of 178 hotels in Auckland
Guests' ChoiceBased on 4816 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 12 May 2024
Tessa-moana
New ZealandThe cleanliness of the bathroom
Convenience
Stayed in May 2024
Reviewed: 11 May 2024
Noeline
New ZealandRooms are starting to look tired.
It was ideally situated for my needs.
Stayed in May 2024
Reviewed: 9 May 2024
Thomas
United KingdomReception area always seemed very noisy with loud music and various activities - not a relaxing experience after a long flight. Slow check in process
Large room, large bed quiet as not overlooking streets
Stayed in May 2024
Reviewed: 8 May 2024
Tina
New ZealandEverything was good no complaints
Will be back again
Stayed in May 2024
Reviewed: 8 May 2024
Fraser
New ZealandNoisy aircon and room was hot
Free parking
Stayed in May 2024
Reviewed: 7 May 2024
Alan
AustraliaGood all round experience
Stayed in April 2024
Reviewed: 6 May 2024
Anna
New ZealandLocation and facilities were great
Stayed in April 2024
Reviewed: 5 May 2024
Sharon
New ZealandThe view
Big room, comfy bed
Stayed in May 2024
Reviewed: 4 May 2024
Kate
New ZealandBuffet breakfast was great value and fabulous selection. We arrived early and were allowed into our room which was really great as we needed to get changed for my daughters graduation. Overall a very comfortable stay and front desk staff were lovely. Have stayed before and would stay again - great location and very clean.
Stayed in April 2024
Reviewed: 3 May 2024
Andrew
New ZealandThe FOH staff person checking me in did an efficient job, but there was no smile at all. I think she was a trainee, so probably more concerned with getting the job done, but a smile when you arrive makes such a difference. Otherwise all good.
Very clean and comfortable.
Stayed in April 2024
Reviewed: 2 May 2024
Bernadette
AustraliaLifts were difficult to work out, and some were out of action. Breakfast venue was moved, it was quite a long way from our room and difficult to find. The place seemed a little disorganised overall.
Room was a good size, and bed super comfy. Plenty of car parking compared to other places we have stayed on our road trip
Stayed in May 2024
Reviewed: 1 May 2024
Donna
New ZealandPrice was a bit steep
Mentioned it was our anniversary and got a nice surprise when we came back to our room, 2 small bottles of wine and water in an ice bucket, very thoughtful
Stayed in April 2024
Reviewed: 27 April 2024
Leslie
JerseyNothing
Its location and efficiency of service
Stayed in April 2024
Reviewed: 26 April 2024
Steven
United StatesGood size rooms, clean and modern. Helpful staff. Convenient location.
Stayed in April 2024
Reviewed: 26 April 2024
Pou
New ZealandLots of people, to crowded in the hall ways
Our room was exceptionally clean and spacious
Stayed in April 2024
Reviewed: 24 April 2024
Kaori
United StatesRoom was a little bit dark.
Enough space to stay
Stayed in April 2024
Reviewed: 24 April 2024
Moki
New ZealandThe head board on our bed smelt damp like wet clothes that have been left for a while we were to tierd to tell at night we just slept opposite ways Forgot to tell at check out as was in a rush But happy about everything else Thank you
Everything
Stayed in April 2024
Reviewed: 23 April 2024
Marianne
SwedenThe furnitures in the checka in area were all so so low. We are not all 20 years old.
Everything when it came to the Rom. Got än uppträde to a suites.
Stayed in March 2024
Reviewed: 22 April 2024
Darren
AustraliaLocation was good, plenty of good places to eat in that precinct
Stayed in April 2024
Reviewed: 22 April 2024
Debbie
New ZealandNot that clean looking very worn
Staff
Stayed in April 2024
Reviewed: 22 April 2024
Nauna
New ZealandNo milk or drinking options in the fridge.
The room was great! Just no milk or water in the fridge. A snack or a complimentary sweet would be nice! Location - is alright, the roadworks and sites around the area isn't a cool view but it is what it is. The bed is the best! Spacious and comfortable :)
Stayed in March 2024
Reviewed: 22 April 2024
Lyndon
New ZealandNot as flash as others
Easy to get to
Stayed in April 2024
Reviewed: 18 April 2024
Jonathon
AustraliaNone
Location was great in middle of town next to sky tower.
Stayed in March 2024
Reviewed: 16 April 2024
Boram
New ZealandHair and black crumbs on bed. Toilet sit has pee stain. fridge has food. The previous customer left it behind. It was the dirtiest hotel I've ever stayed.
Good location and breakfast were nice. Staff are very kind.
Stayed in April 2024
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