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Reviews of Casa Santurce 2 stars

1050 Calle Mariana, Santurce, 00907 San Juan, Puerto Rico

#83 of 85 hotels in San Juan

Guests' Choice

Review score

Based on 376 hostel reviews

5.9

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    7.7

  • Facilities

    6.0

  • Staff

    7.6

  • Value for money

    6.7

  • Free WiFi

    6.4

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Showing 76 – 100

  • Reviewed: 17 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    This hostel, housed in a charming old building, offered a blend of history and modern comfort. The staff's local history insights were a bonus.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    The hostel's unique decor, easygoing atmosphere, and the fact that it's nestled in a historic neighborhood made it a standout stay.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    cool
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Clean, comfortable, and the staff treated me like family. Plus, it's just a short walk to the lively local market.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Nature retreat! Loved the hostel's eco-friendly initiatives, the lush green surroundings, and the helpful staff who organized fantastic outdoor excursions.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 8 nights
    • Submitted via mobile

    Such nice people, the vibes are amazing I had a great time !

    Stayed in December 2023

  • Reviewed: 11 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Amazing experience! The hostel's artsy vibe, diverse crowd, and tasty local recommendations from the staff made my stay unforgettable.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    10
    Cheap, Bohemian, Would Definitely Stay Again
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    Stayed in a single for four days, AC worked great, comfortable bed, extremely dope bar across the street, helpful staff, short walk to the beach and nightlife district, will definitely stay again if I ever come back

    Stayed in December 2023

  • Reviewed: 18 December 2023

    1.0
    DO NOT BOOK HERE
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was horrible, very run down. Towels looked like rags, the sheets on the bed looked very old. I WAS GIVEN A COMPLETELY DIFFERENT ROOM than the one I booked. I wish I took pictures but I literally left 5min after checking in. DO NOT RECOMMEND

    Nothing

    Stayed in November 2023

  • Reviewed: 16 December 2023

    4.0
    Worst than in the pictures
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty. One week later we came back and they gave us the same room with the same bed sheets, but this time dirty. We had to ask for new ones. The shower curtain was with moisture.

    The kitchen and the terrace

    Stayed in November 2023

  • Reviewed: 7 December 2023

    1.0
    Worst experience I ever had at any property.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I went to the property, checked in, and went to my room to use the bathroom. This was my 2nd day in Puerto Rico and from my previous night’s stay I knew that the flushing system in PR is not the best so instead of flushing tissue down the toilet, they throw it in a bin. When I was done using the toilet that is exactly what I did, threw used tissue in the bin and flushed. But, upon flushing toilet, the water kept on rising to the top, to the point it started overflowing. I quickly ran to inform the attendant of the situation, he did not even make an effort to check the bathroom and told me that he has to find the Owner of the property. From the time I told him to the time he talked to the owner about 5 minutes had elapsed and in that time the water kept on gushing out of the toilet on to the bathroom floor. It was very close to getting into the room and it was at that time I had to go in and close the valve that fills the tank so the water could stop(should’ve been done by the attendant). After 5 minutes the attendant came back with a mop in one hand and a plunger in the other and handed those to me and told me “Let me know if you need anything else”, when I asked if I am responsible for cleaning the mess someone else left he replied “This is a dormitory, thats how it works” and kept on walking away. This room is part of a property that also has a dormitory, I understand that but I booked a private room for the exact reason. I shouldn’t be expected to clean up somebody else’s mess, if someone else clogged the toilet and left it as is and the attendant or any other employee of the property was not capable enough to check everything was up to par prior to my check in, that is not my fault. This has to be the worst experience I’ve had staying anywhere. After the whole ordeal, I got on a call with a rep from booking.

    It was close to Old San Juan.

    Stayed in November 2023

  • Reviewed: 6 December 2023

    8.0
    Great value considering its the cheapest. Would recommend.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It could have been nice to have some curtains around the bunk beds. With 10 beds in a room, it would have been nice to have a little more privacy.

    This is the cheapest option in San Juan. And given that, I was pleasantly surprised. Basic facilities, nothing fancy. But it was good. No bad smells of bathroom full of water. It felt super safe. Staff were friendly and accommodating

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Great staff! Great location. Roof terrace is a big plus.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    10
    Best people best staff
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    If you’re someone that needs clean u shouldn’t stay here but for me it was great

    Best people I’ve ever met

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Peaceful….
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It was very quiet, everyone was nice, bar next door.

    Stayed in October 2023

  • Reviewed: 7 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Incredible and kind hosts running the property. Simple but solid accommodation!

    Stayed in November 2023

  • Reviewed: 28 October 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    filthy dirty, unhygienic, AC so cold on top bunk I got very sick

    the other guests were congenial & went out together

    Stayed in August 2023

  • Reviewed: 28 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    so close to the beach, major attractions and the nightlife of San Juan. Facilities with all needed; hot water and A/C.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    Great experience
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    The location can't be beat - you're just a stone's throw from some of the best sights and attractions in San Juan.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Chill area, cheap room, all i needed to relax few days in the sun

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    Comfortable
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    The accommodations were clean and comfortable, with everything I needed for a pleasant stay.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Perfect for few nights, more if you like the hostel vibes

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Loved the rooftop view, amazing, they have activities which are a must when you travel by yourself. No complain with the room itself

    Stayed in October 2023

  • Reviewed: 16 October 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hotel room was not pleasant, had not a nice feeling of staying there.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    3.0
    Not recommended.
    • Business trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Very dirty and poor equipped kitchen. The shower and the room were never clean up. The price does not match to this accommodation. My apologies but I don't recommend this hostel.

    Good location. That's it.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    cool
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    The community vibe at this hostel is awesome - it's easy to meet other travelers and make new friends.

    Stayed in October 2023

Showing 76 – 100

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