No kettle/ coffee machine in the room as stated in the room description

Friendly staff, clean facilities, tasty breakfast

Stayed in May 2024

excellent location, great breakfast

Stayed in May 2024

The hotel could consider placing the fridges in the rooms.

Very good location and value for money. Nice and helpful staff. Good breakfasts. Parking available for all the cars.

Stayed in May 2024

good location and buffet breakfast in the morning made me happy

Stayed in April 2024

Being an Eco hotel it didn't have much lighting and it took some time for it tonturn on when walking into areas. It made it look gloomy (December stay)

It was a lovely stay and we were so lucky to have had the Seaview. We had the balcony door open all night and slept to the sound of the waves. The bed was huge and super comfortable. Staff were really nice

Stayed in January 2024

Nothing

Location, view, breakfast

Stayed in January 2024

Although I find it on the pricier side for an overnight stay (comparing price/quality to what I have paid in other establishments), considering we are in Porto Moniz, I think the price is justified. Porto Moniz, with its marina, stunning natural swimming pools and nearby islets at Praia da Ribeira da Janela, is very popular with visitors to Madeira, and all these attractions, along with the restaurants, are just a stone's throw from the hotel. So the location is superb. Again, the reception deserves special mention - the room I was initially given faced the car park with minimal sea views (as I only paid for a side sea view). Having had a tough day, literally walking all day in the rain from Serrado, I asked if I could be moved to a higher floor or a room away from the car park so I could get a good night's sleep. The manager kindly gave me a room with direct sea views (also thanks to low season availability), for which I am very grateful. The quality is exactly what you get from the description and pictures. Loved the special touch the staff made with the extra toilet roll - first time I have seen it :) Breakfast was tasty with plenty of choice and the staff were really friendly and easy going. For dinner I avoided the pizzerias and seaside restaurants which seem to cater mainly to the tourist crowds. Instead I had a great Fruto do Mar salad at this lovely bistro called Conchinha nearby - with a balcony with a great view almost all to myself (the bliss of travelling alone!).

Stayed in January 2024

The indoor pool may not meet high expectations. While breakfast offers a wide variety, it falls short in terms of quality.

Excellent location, spacious rooms, clean beds, complimentary parking, and a nice balcony view. Various restaurant options nearby, easy access to swimming spots. Friendly and helpful staff.

Stayed in January 2024

Convenient location. Comfortable room. Met our expectation

Stayed in January 2024

Tub did not seem stable-it was squishy and had visible patches. Not a problem with function, though.

Simple and comfortable, good breakfast

Stayed in December 2023

Breakfast was mediocre at best.

Good Location. Simple, clean room.

Stayed in January 2024

The soundproofing of the rooms is poor.

Excellent location and price. The rooms are with ocean or mountain view. I really liked the breakfast.

Stayed in December 2023

For a short stay this was great and close to the natural pools.

Stayed in December 2023

Inside pool water was cold, jacuzzi was empty and room towels had visible stains which made us doubt if they had been properly washed.

Location, staff, breakfast

Stayed in December 2023

Lots of ants crawling inside the room, on the bed, up the furniture etc. Our balcony is very very small (barely able to fit the small table and two chairs). Sauna and steam facilities not opened during our stay either but we expected this as it's on the FAQ before our booking.

Very central (located very near to the bus stop), near to plenty of restaurants and the two lidos. Friendly staff and very good tasty breakfast. We had an amazing view of sea (and the rocks) from our balcony.

Stayed in December 2023

Renovations would help, especially spa zone

Good value for money hotel

Stayed in December 2023

Pool wasn’t that great, and jacuzzi wasn’t working.

Good location, good breakfast.

Stayed in December 2023

Great location Pool on-site Great breakfast

Stayed in November 2023

The room was clean and comfortable. Helpful personel, really nice area. The breakfast was bufet with many options from cereals to bread and vegetables.

Stayed in October 2023

No fridge in the room, there was a problem with the drain - reported but not fixed. No direct access to the openair parking from the hotel.

Very good breakfast, good location, nice seaview - very helpful staff, especially Emanual at the reception.

Stayed in November 2023

Poor lightning in room. Was missing cups in room, no kettle also. Breakfast was from wide variety, but somehow it didn't felt quality enough. Didn't tasted so good as it should be.

Location great. Very spacious room. Comfortable beds. Small pool for swimming. Free parking also great. View was very nice also.

Stayed in November 2023

We were there during a heatwave so the room was a bit hot for us. We also got a bit confused by the parking situation (the main hotel parking was being renovated) but when we went into reception they were very helpful with their directions.

Great place with plenty of restaurants and easy walk to the swimming spots. Enjoyed having a balcony with a nice view of the sea. Breakfast was especially good for the price.

Stayed in October 2023

Bed was hard for my taste. Excellent

The room, breakfast, location, all excellent. Would absolutely recommend it to everyone!

Stayed in November 2023

Not enough light in the room ,

Good location

Stayed in November 2023