Monte de Santa Luzia, 4901-909 Viana do Castelo, Portugal
#10 of 31 hotels in Viana do Castelo
Guests' ChoiceBased on 272 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
9.4
Value for money
8.3
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Debra
GuatemalaComplementary coffee or some beverage would have been nice uupon arrival.
The room was lovely and had an amazing view of the ocean and the Santuario de Santa Luiza. The room had a sitting area, and a balcony with chairs, and the bed, pillows, and duvet were all comfortable. The breakfast and the dinner menu were varied and the food was delicious.
Stayed in April 2024
Reviewed: 24 April 2024
Ashley
United KingdomErm, hmmm, umm, it has rooms that DON’T have THAT view!!!
The location is amazing. The view is never ending and both sunrise and sunset were magical. The bed/mattress was really comfy. Breakfast on the veranda, lots of choice, we spoke a little Portuguese and made the staff laugh with our efforts but they appreciated this and in return spoke really great English, they made us feel welcome and gave us advice on where to go and showed us shortcuts around the grounds. The swimming pool blew my mind. The view from here is also etched into my memory. 20 mins drive from Do Pincho waterfall. The cable car into town and back. The church. Wow. The view. Wow again.
Stayed in April 2024
Reviewed: 24 April 2024
Leanne
United KingdomPeaceful, beautiful accommodation. Left feeling calm and relaxed
Stayed in April 2024
Reviewed: 27 March 2024
Regina
United StatesThat we couldn't stay longer.
This has to be one of the most beautiful settings imaginable - the location is exceptional and the view is spectacular! We truly did not want to leave. Delicious breakfast, really nice room with a breathtaking view, beautiful common areas inside and out, convenience of the funicular access to the city and the great staff (especially Patricia at reception and Filipe, who, as busy as he was, took the time to answer questions and make suggestions - Thank you!) The Hotel itself is a classic beauty and a very special place. We really hope to return!
Stayed in February 2024
Reviewed: 19 March 2024
Zalman
United StatesA bit far from town center on the days the funicular closes.
Beautiful storybook and picture perfect property, made for a romantic getaway. Friendly and accommodating staff. Great value.
Stayed in February 2024
Reviewed: 8 March 2024
Adrienne
United StatesNothing!
We were blown away with this hotel. A view like I have never seen before out of our windows. The bed was very comfortable with very nice linens. The room was large and beautifully decorated in a traditional style. The entire hotel was quite beautiful. The breakfast was a beautiful, large buffet with huge flower arrangements and Linens on the tables. And after a long day we were happy to have very nice dinners there. I did not want to leave!
Stayed in March 2024
Reviewed: 24 February 2024
Alexander
SwitzerlandJust sat there all day reading. Was utterly relaxing! ... and wait until you see the breakfast buffet!
Stayed in January 2024
Reviewed: 24 February 2024
Katerina
Czech RepublicSimply a dream place to be.
Stayed in February 2024
Reviewed: 16 February 2024
Pamela
PortugalNothing!
One of the most beautiful settings (buildings and views) in the world! Celtic ruins are right next door.
Stayed in February 2024
Reviewed: 14 January 2024
Rick
Portugalroom was a bit on the small size.
View of the cathedral was amazing. Beautiful hotel.
Stayed in January 2024
Reviewed: 27 December 2023
Jose
PortugalNo complaints at all.
Now my wife's favorite hotel. We live here in Viana do Castelo but now plan to celebrate our wedding anniversary here every year. The view is breath-taking, the service is first rate and the ambiance is old world elegance. Reminded us both of the Fairmont in San Francisco. A wonderful stay.
Stayed in December 2023
Reviewed: 25 November 2023
Stephan
SpainThis is the second time we stay here, mainly wedding anniversary, and have always received a very kind, forthcoming and professional treatment. We will definitely recommend it to our friends and for sure come again. A big thank you to the reception staff and the overall Pousada team!
Stayed in November 2023
Reviewed: 24 November 2023
Jerry
United StatesBest views in Portugal & most of the world
Stayed in November 2023
Reviewed: 19 November 2023
John
United KingdomA pleasant 2 night stay staff were really nice.
Stayed in September 2023
Reviewed: 12 November 2023
Vincent
NetherlandsWhen we arrived we asked if they could change the bed sheets because they had a lot of black hairs on it. They said they would change them but when we came back in our room later that night they hadn't changed the sheets.
Breathtaking view from the hotel room towards the city and the cathedral. Room was a bit outdated but comfortable. Breakfast and dinner was good. The pooltable was very nice. Swimming pool had a nice temperature and the view there was great!
Stayed in August 2023
Reviewed: 3 November 2023
Claire
BelgiumThe Staff did an upgrade so we had a very nice view. We could ask everything. We recommend this place
Stayed in October 2023
Reviewed: 3 November 2023
Yegor
RussiaThe room had a damp smell. The doors in the restaurant area had stains from the hands of the staff. It looked awkward in a 4* hotel with a fancy dinner.
We liked the views, atmosphere, and staff with a stunning view. The sheets were very comfortable
Stayed in October 2023
Reviewed: 30 October 2023
Eugen
AustriaNot possible to reach the hotel without a car.
Nice and clean but small room. Wonderful view.
Stayed in August 2023
Reviewed: 25 October 2023
Ivor
United KingdomThe reverse aircon malfunctioned but we were given another room to sleep in.
The breakfast buffet had everything anyone would want including my favourite luxury, peeled oranges.
Stayed in October 2023
Reviewed: 9 October 2023
Adela
United StatesEverything. Great staff and good food
Awesome view !!!!!
Stayed in October 2023
Reviewed: 2 October 2023
Janet
United KingdomCan't fault it.
Stunning location and views. Beautiful, well run hotel with pleasant staff. Varied, well stocked breakfast buffet. Good transport links via bus and train stations at bottom of funicular.
Stayed in September 2023
Reviewed: 26 September 2023
Pamela
PortugalSadly let down by it’s restaurant which was disappointing. We had to return our wine as the glasses tasted of soap and there was froth in the glasses. I are the duck which was dry and over cooked, very disappointing as it wasn’t cheap. Very limited selection at breakfast and the eggs were cold.
Beautiful hotel in a beautiful location, great staff.
Stayed in September 2023
Reviewed: 26 September 2023
Deborah
United StatesThe bathroom was extremely small and it was hard to access the toilet. The rooms are small.
The breakfast and view were excellent. The bed was comfortable and it is nice to have a chocolate on your pillow.
Stayed in September 2023
Reviewed: 25 September 2023
Matt
United KingdomCheap doors to room and only one lift for the entire hotel meant a little wait.
The amazing view and great breakfast
Stayed in September 2023
Gargazzone, Italy
Lucera, Italy
Bangkok, Thailand
Zaton, Croatia
Moraira, Spain
Sorrento, Italy
Donje Selo na Šolti, Croatia
Ferrara, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content