Based on 194 hotel reviews
8.9Cleanliness
9.0
Comfort
9.2
Location
9.8
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 17 February 2022
Rana
BahrainLocation
Stayed in January 2022
Reviewed: 1 February 2022
Hissa
United Arab Emirateseverything was perfect ♥️
Stayed in January 2022
Reviewed: 27 January 2022
Salama
United Arab Emiratesnothing
every thing was amazing
Stayed in January 2022
Reviewed: 25 January 2022
Natalya
United StatesWe liked everything, the special "White garden" salon, and spa!
The building is beautiful and clean!!!
Stayed in December 2021
Reviewed: 14 January 2022
Alexandra
DenmarkThe only issue we faced in the room was the T regulation: thermostats were not connected correctly and therefore heaters were working full-power, making the room extremely hot ( definitely more than 22C)
Awesome historical building with incredible interiors and life music! Very helpful staff and concierge - answered all the questions and helped to organise museum visits. Awesome Shalyapin bar - the meal choice is not very big, but the quality is really great. Price/quality/service was on very good level
Stayed in January 2022
Reviewed: 9 January 2022
Erin
IrelandIn the historical suite they could do some updates to make it more modern without losing its 19th century vibe. Still beautiful and well done.
The rooms were amazing. We had both an historical suite and a modern suite that was newly renovated with art deco designs. It was fun to have an experience of both.
Stayed in January 2022
Reviewed: 2 January 2022
Angelica
Russiahistoric suits indeed need to be updated, opt for a new contemporary one
the history of a building
Stayed in January 2022
Reviewed: 28 December 2021
Ivan
AustraliaReally not much to complain about: - the room either didn't have a hair dryer (unless I didn't find it) - the coffee was subpar, although breakfast was incredible
Metropol exceeded my expectations, a wonder in the heart of Moscow: - perfect location, close proximity to landmarks, best shopping stops - delicious breakfast near fountain - amazing views, depending on the room, but can vouch for the Historical Suits - accomodating and very friendly personnel catering to all your needs
Stayed in December 2021
Reviewed: 30 November 2021
Hessa
United Arab EmiratesMetropol is a one of the oldest and magnificent hotels in Moscow, with very good location, friendly staffs and amazing services with good money value. loved my stay as i extended even for more days in it
Stayed in November 2021
Reviewed: 28 October 2021
Smillyflare
ChinaNothing.
I chose this hotel when the first time I came to Moscow, that was my first impression of Moscow. This is my last time to Moscow and I still choose Metropol. Perfect location and atmosphere, friendly staff, clean and quiet room. Breakfast is a bit expensive, but really good enough! There is always a lady playing harp in the restaurant, and the restaurant is full of classical aristocratic atmosphere. In the evening there will be a player playing the piano in the hall. Although many parts of this hotel are being renovated now, I can still remember all the sights of the first time I came here. This is the last time I live in Moscow, but I will always remember the good memories here:)
Stayed in October 2021
Reviewed: 25 October 2021
Shamma
United Arab Emiratesonce only i found the toilet was not cleaned well and the towel was dirty but still Metropol will be my first choice if i went Moscow again
kind amazing staff location was perfect new room
Stayed in October 2021
Reviewed: 24 October 2021
Mohamed
United Arab EmiratesThe location of the hotel was amazing; it was in the center of the city and was close to the famous landmarks, restaurants, and malls. The staff was very polite, the check in and check out procedures were easy and simple, and the rooms were clean and spacious. This would definitely be my go-to hotel whenever I visit Moscow again.
Stayed in October 2021
Reviewed: 18 October 2021
Hervé
France--
Helpful staff, perfect location, nice and large corner room with a superb view on the Bolshoi Theater. Perfectly clean, nice amenities. Great breakfast buffet. Not the most modern hotel in Moscow obviously, but a great place to be, full of history and art.
Stayed in October 2021
Reviewed: 17 October 2021
Salman
Qatarnon
Everything
Stayed in October 2021
Reviewed: 14 October 2021
Abdulla
QatarMy family was very pleased about the room upgrades. The newly renovated Metropol suites were spectacularly stunning, as well as the breakfast hall and lobby. I enjoyed listening to music from familiar songs played with different musical instruments such as piano and harp. The concierge was resourceful. The staff was entirely respectful and kind.
Stayed in August 2021
Reviewed: 11 October 2021
John
United KingdomThe Staff were so helpful and kind.
Stayed in October 2021
Reviewed: 10 October 2021
Futtaim
United Arab EmiratesThey don’t have stair for stroller.
They are very helpful.
Stayed in October 2021
Reviewed: 9 October 2021
Satish
IndiaNothing
The location was outstanding. The room we were given was large and very comfortable! The hotel had a lovely historical feel to it.
Stayed in October 2021
Reviewed: 4 October 2021
Nasser
Saudi ArabiaEverything was great!
Stayed in October 2021
Reviewed: 4 October 2021
Rashed
United Arab EmiratesNothing but maybe high price
Very good location 10/10 Friendly stuff Clean & safe hotel “we booked for the new rooms”
Stayed in October 2021
Reviewed: 27 September 2021
Matthias
United KingdomPerfect location, great spacious rooms & excellent breakfast!
Stayed in September 2021
Reviewed: 22 September 2021
Aliovsat
Qatarinternet speed is slow, you have to open lobby door yourself, they don't have bell boy there all the time, which is strange for 5* hotel
hotel is excellent, my room was renovated, breakfast and location are excellent. Staff is very friendly.
Stayed in September 2021
Reviewed: 19 September 2021
N
United Arab EmiratesThe side entrances are always closed and the main entrance you have to pull the door and it’s heavy. I would suggest they make their entrances door automatic to make easier for guests. The room views are not nice as well.
The staff and friendly and very helpful they provided us a great experience.
Stayed in September 2021
Reviewed: 15 September 2021
Alfalasi
United Arab EmiratesThe entrance step there is no other opportunity for a stroller or old people wheelchair.
cleanest
Stayed in August 2021
Reviewed: 9 September 2021
Khalil
QatarNothing
Clean location and very very very good staff
Stayed in August 2021
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