I had the DO NOT DISTURB light on and the staff came into our room for turndown WITHOUT PERMISSION, when I had specifically requested DO NOT DISTURB. Also, we ordered sweetrolls and orange juice to be delivered to our room at 5:30 am on May 4th. NO DELIVERY. When we checked out at 5:55am for our 6am pickup, reception told us the food was currently being delivered to our room. EPIC FAIL FOR ROOM SERVICE AND THE STAFF'S DISREGARD OF THE DO NOT DISTURB SIGN.

Stayed in May 2024

Nothing to mention

Staff were amazing. Brilliant hotel, great location. Has to be one of the best hotels we’ve ever stayed in!

Stayed in May 2024

Nothing

Everything. This place is an absolute haven of luxury and sophistication but the staff and service is what really makes it special. We felt very spoilt and looked after. We arrived early in the morning after a long flight hoping to just be able to leave our bags until check-in time but we were offered complimentary breakfast (the best buffet I’ve ever seen) and an early check-in. Great advice and help from the staff, outstanding on every level. We are not usually five star hotel people but this was worth every penny. The room was beautiful with views over the water to Marina Bay Sands. The most comfortable bed I’ve ever slept in.

Stayed in May 2024

Fabulous location. Amazing roof top area. Delicious breakfast - something for everyone. Staff attentive and friendly.

Stayed in April 2024

Amazingly designed hotel, shining and clean, great breakfast, very good location close to the underground (MRT).

Stayed in April 2024

For me as a solo traveller this is the best location as everything is within walking distance and several MRT, (metro) stations on your doorstep if you are going further afield. I love the hotels rooftop pool and bar and it feels very personable, the staff are amazing.

Stayed in April 2024

Location

Stayed in April 2024

Staff makes your day.

Stayed in April 2024

Nothing to complain. Hopefully I get 10% off as valued client. 🥰

Nice room. I remember the last time I stayed my room overlooked marina bay sands. Was excellent view . I love the water view when room has the balcony, I’ll be back Love the teddy bear too

Stayed in April 2024

Nothing I can think of!

It was a birthday celebration for my husband, the hotel was so thoughtful and prepared special birthday decoration and accessories (ie. a pair of Fullerton bears!), cake in the room as a surprise to us!! Service was top quality, room was very clean, with great view of water, MBS and Merlion area. Breakfast had great variety. We will definitely come back!

Stayed in March 2024

The whole experience of staying here was Excellent, the Service, Cleanliness, food and staff were Fantastic.

Stayed in February 2024

None

Simply one of the best hotels in the world. Friendly attentive staff, breakfast buffet is plentiful and attractive even for a European tourist. Rooms are very spacious, spotless and best of all - soundproof. Location very close to transportion.

Stayed in March 2024

Nothing.

The stay was perfect. The room was well appointed. Staff were excellent. Couldn’t have asked for more. We felt Fullerton Bay is better value than the hotel across the bay, Marina Bay Sands.

Stayed in March 2024

the one morning where the La Brasserie was full for breakfast and we had to have breakfast in the central Landing Pier section

room was superb breakfast was excellent - although the La Brasserie is always preferable to the Landing Pier area (which we had to do once, which was a pity) staff are very attentive which we liked

Stayed in March 2024

All perfect!

Incredible rooms - beautiful woodwork, modern bathrooms and very high tech. Huge beds, lovely mirrors and comfortable furniture in the room, great in-room facilities. It was my husband's birthday and the staff went above and beyond: balloons, fruit and a birthday cake in our room. Beautifully quiet rooms. We were given a room upgrade and had a wonderful view and balcony across the bay, facing MBS. Super easy to pop upstairs for cocktails, afternoon tea in the lobby, and delicious breakfast buffet. Easy check-in and check-out. Couldn't have been better. Thank you!

Stayed in February 2024

Room

Stayed in January 2024

Die Lage und der Service

Stayed in January 2024

Nothing

Everything

Stayed in January 2024

Nothing

Location. Staff. Balcony

Stayed in January 2024

I believe that their mini bar and room service was over priced example can of Coke Zero $10.00 around the corners $2.00 I’m all about making money bug that is a gauge

Location the quality of service

Stayed in January 2024

Everything was perfect

The best hotel in Singapore

Stayed in December 2023

Everything was perfect!

The best hotel in Singapore. Best service perfect location! Rooftop bar and pool the best views ever!

Stayed in December 2023

Everything

Stayed in December 2023

N/A

Everything was great. Great and attentive service especially.

Stayed in October 2023