12010 Northeast Airport Way, Portland, OR 97220, United States
#53 of 138 hotels in Portland
Guests' ChoiceBased on 202 hotel reviews
8.4Cleanliness
8.8
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 22 April 2024
Nathan
United StatesI called earlier on the day of arrival and was told the shuttle would be running when I arrived. When I landed and called for the shuttle pick up. I was told that there was no driver. I ended up paying for a Uber that resulted in a $30 expenditure.
Very clean & the room was perfect size for 3 people. The value was great.
Stayed in April 2024
Reviewed: 11 April 2024
Susan
United StatesThe breakfast area was somewhat of a mess. It would have been better to have a few more people bussing the tables and keeping up with refilling the food. It would have been better to have a little more counter space by the sink and a towel rack for the hand towel. It would have also been better to have two queen beds instead of two doubles. I didn't see that they offered that, but I might have just not seen that because they were sold out of those rooms.
Nice room, quiet, plenty of space for the four of us. The bathroom area with the toilet and bathtub/shower was bigger than most hotel rooms, which was a really nice feature. The sink was outside of that part of the bathroom, which was nice too. Two people can be getting ready at the same time. The architecture of the hotel itself was very interesting. I wish we could have come in the summer because the pool area looked like it would have been beautiful and fun. All in all, for the price, I though the room was great.
Stayed in April 2024
Reviewed: 6 April 2024
Kansou
United StatesWe love the free breakfast and the house keeping staff did a excellent Job👍pool and the room are super clean❤️staff are very nice and friendly
Stayed in April 2024
Reviewed: 3 April 2024
Vickie
United StatesI was sick the whole time so I can’t really answer this honestly. I was comfortable and enjoyed the spa tub in my room. Wish I had felt better
Stayed in April 2024
Reviewed: 10 March 2024
Dirk
United StatesBreakfast was really good
Stayed in March 2024
Reviewed: 14 January 2024
Charla
United StatesThe only thing good about breakfast was the waffle, Eggs were over cooked and rubbery. Coffee was terribly lacking in any flavor.
room - clean and simple
Stayed in January 2024
Reviewed: 29 December 2023
Kristy
United StatesLocation
Breakfast was great. Unlike many of your clientele, we came down to play golf in the vicinity. Your location was a great staging area.
Stayed in December 2023
Reviewed: 29 December 2023
Lori
United StatesThis is our favorite hotel to stay at when we are traveling and flying out of PDX. The rooms are clean and comfortable and the hotel staff are a pleasure to deal with.
Stayed in December 2023
Reviewed: 27 November 2023
G
United StatesNoise of the housekeeping
The size of the room
Stayed in November 2023
Reviewed: 6 November 2023
Charles
United StatesMy keys could not open the gym
Breakfast exceptional
Stayed in November 2023
Reviewed: 4 September 2023
S
United StatesOther than the foamy soft pillows, there was nothing to dislike.
I enjoyed the comfortable bed and spacious room layout, complete with a separate reading area between the beds and the bathroom. The room was very clean and quiet, and the AC was very strong. The desk staff are very friendly, funny, welcoming, and accommodating with witty one-liners and good advice about Portland. The continental breakfast was decent, especially the coffee, and I will definitely stay there again.
Stayed in August 2023
Reviewed: 9 August 2023
S
United StatesI'm not a fan of the square, spongy pillows and would prefer a couple of firmer, king-size pillows for sleeping. The AC kicks in strong but wish there was an auto-shut-down feature when the room reaches a certain temperature. There could be more plug-ins for phones and other devices. Otherwise, this is a comfortable place to visit and stay a night.
The staff is exceptionally helpful, friendly, and welcoming, and the rooms are spacious with fairly comfortable beds and a separate couch/reading area. Strong water pressure in the shower, too, and there are plenty of towels in the room for use. The room is mostly quiet with very little sound from neighbors, the hallway, or landing planes. Decent continental breakfast, too. Much appreciate the airport shuttle service and the walking distance to a couple decent restaurants. I also like that there is a small gym and indoor pool and jacuzzi on site. Have stayed there before, and will stay there again!
Stayed in August 2023
Reviewed: 6 August 2023
Ruth
United StatesThe decor is dated and the lobby a little tired. Some areas in the front of house were a little unclear with something that had spilled on the floor near check in.
Great proximaty to the airport. Rooms were quiet at night and we got the rest we needed before a travel day.
Stayed in August 2023
Reviewed: 30 July 2023
Steve
United StatesLonger hours for breakfast.
Nice spacious rooms.
Stayed in July 2023
Reviewed: 11 June 2023
Melodi
United StatesThe desk clerk was hasty and dismissive. Checked us in extremely quickly, after she finished whatever it as she was working on when we walked up. No eye contact, short. Basically sounded off and pointed that breakfast is over there and your room is at the end of the hall. Not especially friendly, but perhaps it was a bad day for her.
Bed was great - very comfortable and plenty of room being a king size bed. Room was spacious. Nice to have a sitting area, very comfy with the sofa and coffee table. Again, bed was great!
Stayed in June 2023
Reviewed: 6 May 2023
Jean
United Statesthat the maid service was optional
location
Stayed in May 2023
Reviewed: 21 April 2023
Alina
United Statesn/a
location, convenience, staff, amenities, comfortable bed
Stayed in April 2023
Reviewed: 12 April 2023
Chelsee
United StatesLobby smelled like cigarettes and weed
It was a quiet location
Stayed in April 2023
Reviewed: 10 March 2023
Andrea
United StatesMaybe two jacuzzis? It's a bit small and can be awkward if you're sharing it with a stranger.
The staff was very friendly. It was difficult to find the button for the jacuzzi, but the front desk lady helped me. The pool is a lovely temp too, it was nice switching between jacuzzi and pool.
Stayed in February 2023
Reviewed: 3 March 2023
Sandra
United Statesairport shuttle was not available after 10 pm
excellent night staff
Stayed in March 2023
Reviewed: 5 February 2023
Linda
United StatesThe family upstairs was rowdy...kids jumping off the beds making loud thumps, running back and forth, etc. We asked the clerk to ask them to be quieter, and they did stop the jumping. Also, car alarms went off 3x in the parking lot. I don't suppose the hotel can do much about either disturbance, but it meant that we didn't sleep well.
Stayed in January 2023
Reviewed: 1 February 2023
Christina
United StatesThe comforter was awful and the a/c unit in our room didn’t work well and being that close to the airport the window being open was too noisy.
The room was clean and the staff was quick and helpful at our late check in. Breakfast was nice and was actual food not just grab and go.
Stayed in January 2023
Reviewed: 31 December 2022
Linda
United StatesNothing
Very clean; large room with sofa area; comfortable beds; good breakfast included; pleasant, helpful staff
Stayed in December 2022
Reviewed: 29 December 2022
Reed
United Statescourteous and helpful staff, clean and comfortable room, great breakfast.
Stayed in December 2022
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