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Reviews of Comfort Suites Portland Airport 2 stars

12010 Northeast Airport Way, Portland, OR 97220, United States

#53 of 138 hotels in Portland

Guests' Choice

Review score

Based on 202 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Great place at a great value!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I called earlier on the day of arrival and was told the shuttle would be running when I arrived. When I landed and called for the shuttle pick up. I was told that there was no driver. I ended up paying for a Uber that resulted in a $30 expenditure.

    Very clean & the room was perfect size for 3 people. The value was great.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Nice room for the price. Need more help in the breakfast area.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    The breakfast area was somewhat of a mess. It would have been better to have a few more people bussing the tables and keeping up with refilling the food. It would have been better to have a little more counter space by the sink and a towel rack for the hand towel. It would have also been better to have two queen beds instead of two doubles. I didn't see that they offered that, but I might have just not seen that because they were sold out of those rooms.

    Nice room, quiet, plenty of space for the four of us. The bathroom area with the toilet and bathtub/shower was bigger than most hotel rooms, which was a really nice feature. The sink was outside of that part of the bathroom, which was nice too. Two people can be getting ready at the same time. The architecture of the hotel itself was very interesting. I wish we could have come in the summer because the pool area looked like it would have been beautiful and fun. All in all, for the price, I though the room was great.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We love the free breakfast and the house keeping staff did a excellent Job👍pool and the room are super clean❤️staff are very nice and friendly

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I was sick the whole time so I can’t really answer this honestly. I was comfortable and enjoyed the spa tub in my room. Wish I had felt better

    Stayed in April 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was really good

    Stayed in March 2024

  • Reviewed: 14 January 2024

    8.0
    This is a low budget hotel that has basic comforts
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The only thing good about breakfast was the waffle, Eggs were over cooked and rubbery. Coffee was terribly lacking in any flavor.

    room - clean and simple

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    We appreciated the convenience.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Breakfast was great. Unlike many of your clientele, we came down to play golf in the vicinity. Your location was a great staging area.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Great location, clean, comfortable, good continental breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    This is our favorite hotel to stay at when we are traveling and flying out of PDX. The rooms are clean and comfortable and the hotel staff are a pleasure to deal with.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Noise of the housekeeping

    The size of the room

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    My keys could not open the gym

    Breakfast exceptional

    Stayed in November 2023

  • Reviewed: 4 September 2023

    9.0
    Comfort Suites are definitely comfortable -- and a good value for a Portland stay!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 1 night

    Other than the foamy soft pillows, there was nothing to dislike.

    I enjoyed the comfortable bed and spacious room layout, complete with a separate reading area between the beds and the bathroom. The room was very clean and quiet, and the AC was very strong. The desk staff are very friendly, funny, welcoming, and accommodating with witty one-liners and good advice about Portland. The continental breakfast was decent, especially the coffee, and I will definitely stay there again.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Have stayed at Comfort Suites Portland before, and will be happy to stay there again!
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    I'm not a fan of the square, spongy pillows and would prefer a couple of firmer, king-size pillows for sleeping. The AC kicks in strong but wish there was an auto-shut-down feature when the room reaches a certain temperature. There could be more plug-ins for phones and other devices. Otherwise, this is a comfortable place to visit and stay a night.

    The staff is exceptionally helpful, friendly, and welcoming, and the rooms are spacious with fairly comfortable beds and a separate couch/reading area. Strong water pressure in the shower, too, and there are plenty of towels in the room for use. The room is mostly quiet with very little sound from neighbors, the hallway, or landing planes. Decent continental breakfast, too. Much appreciate the airport shuttle service and the walking distance to a couple decent restaurants. I also like that there is a small gym and indoor pool and jacuzzi on site. Have stayed there before, and will stay there again!

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Convenient and accessible for travel accomodations
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    The decor is dated and the lobby a little tired. Some areas in the front of house were a little unclear with something that had spilled on the floor near check in.

    Great proximaty to the airport. Rooms were quiet at night and we got the rest we needed before a travel day.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    9.0
    Nice stay close to airport.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Longer hours for breakfast.

    Nice spacious rooms.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    8.0
    Very comfy bed, nice clean room.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The desk clerk was hasty and dismissive. Checked us in extremely quickly, after she finished whatever it as she was working on when we walked up. No eye contact, short. Basically sounded off and pointed that breakfast is over there and your room is at the end of the hall. Not especially friendly, but perhaps it was a bad day for her.

    Bed was great - very comfortable and plenty of room being a king size bed. Room was spacious. Nice to have a sitting area, very comfy with the sofa and coffee table. Again, bed was great!

    Stayed in June 2023

  • Reviewed: 6 May 2023

    8.0
    the room was comfortable and clean with fridge and microwave. hot breakfast was a big plus with hot coffee all day.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    that the maid service was optional

    location

    Stayed in May 2023

  • Reviewed: 21 April 2023

    8.0
    BEST HOTEL AROUND THE AIRPORT BY FAR!!!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    n/a

    location, convenience, staff, amenities, comfortable bed

    Stayed in April 2023

  • Reviewed: 12 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lobby smelled like cigarettes and weed

    It was a quiet location

    Stayed in April 2023

  • Reviewed: 10 March 2023

    8.0
    It was enjoyable and I felt it was a safe neighborhood too. Loved the salt pool and jacuzzi.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Maybe two jacuzzis? It's a bit small and can be awkward if you're sharing it with a stranger.

    The staff was very friendly. It was difficult to find the button for the jacuzzi, but the front desk lady helped me. The pool is a lovely temp too, it was nice switching between jacuzzi and pool.

    Stayed in February 2023

  • Reviewed: 3 March 2023

    7.0
    welcoming staff, clean room , good night's sleep until airplane noise at 6 am
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    airport shuttle was not available after 10 pm

    excellent night staff

    Stayed in March 2023

  • Reviewed: 5 February 2023

    7.0
    Not as quiet as we expected
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The family upstairs was rowdy...kids jumping off the beds making loud thumps, running back and forth, etc. We asked the clerk to ask them to be quieter, and they did stop the jumping. Also, car alarms went off 3x in the parking lot. I don't suppose the hotel can do much about either disturbance, but it meant that we didn't sleep well.

    Stayed in January 2023

  • Reviewed: 1 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The comforter was awful and the a/c unit in our room didn’t work well and being that close to the airport the window being open was too noisy.

    The room was clean and the staff was quick and helpful at our late check in. Breakfast was nice and was actual food not just grab and go.

    Stayed in January 2023

  • Reviewed: 31 December 2022

    9.0
    Exceptionally clean airport hotel; my first choice when flying into PDX
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Nothing

    Very clean; large room with sofa area; comfortable beds; good breakfast included; pleasant, helpful staff

    Stayed in December 2022

  • Reviewed: 29 December 2022

    9.0
    Pwrfext for a long stay and close to the airport.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    courteous and helpful staff, clean and comfortable room, great breakfast.

    Stayed in December 2022

Showing 1 – 25

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