8585 Marriott Drive, San Antonio, TX 78229, United States
#75 of 316 hotels in San Antonio
Guests' ChoiceBased on 269 hotel reviews
8.4Cleanliness
8.6
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.8
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 18 March 2024
Andrea
United StatesThe roomed felt stuffy and had a musty smell. You could also hear noise in the hallway at all hours.
The staff was nice
Stayed in March 2024
Reviewed: 29 February 2024
Nicole
United StatesThere is no breakfast
Stayed in February 2024
Reviewed: 26 January 2024
Leticia
United StatesThe hotel was a good value. No complaints.
Location and proximity to local restaurants.
Stayed in December 2023
Reviewed: 14 January 2024
Kimberly
United StatesWish there was a hot tub and the fire pits were on.
The location to the Medical Center.
Stayed in January 2024
Reviewed: 1 January 2024
Kevin
United StatesN/A
Been there before..
Stayed in December 2023
Reviewed: 25 November 2023
Blindow1
United StatesI never had any maid service during my stay. None. Zip. Nada. I let your staff know about this when I checked out. They seemed to be surprised at their awful service and asked if they could do anything to help the situation. I asked for coffee. They said ”Certantly”. Then they asked for $2.50. Everyone on that staff needs training.
Stayed in November 2023
Reviewed: 14 November 2023
Douglas
United StatesNA
Location, clean, smelled fresh
Stayed in November 2023
Reviewed: 11 November 2023
Serina
United StatesTrash bins were still full
Stayed in October 2023
Reviewed: 16 October 2023
Norma
United StatesExterior was unappealing.
Room, a separate small living area. Convenient. Clean and comfortable. 1st floor room access to courtyard :) Convenience to hospitals.
Stayed in October 2023
Reviewed: 1 October 2023
Sherry
United StatesVery clean and convenient
Stayed in September 2023
Reviewed: 19 September 2023
Mark
United StatesThe bathroom sink had difficulty draining, making shaving not fun.
Staff was mostly friendly. The room was very quiet and my sleep was good. The A/C heat pump unit was nice and easy to control.
Stayed in September 2023
Reviewed: 14 September 2023
Christopher
United StatesThe sofa bed was itchy like a wool blanket from bootcamp.
The bed was comfortable and felt really relax.
Stayed in September 2023
Reviewed: 23 August 2023
Oscar
United StatesProximity to hospital. Friendly staff and clean facilities.
Stayed in August 2023
Reviewed: 13 August 2023
Genevieve
United StatesHow it looked different in person vs. the online picture. No continental breakfast. The pool was little not like the picture.
Stayed in July 2023
Reviewed: 7 August 2023
Juan
United StatesUnexpected fees
Location was great
Stayed in August 2023
Reviewed: 6 July 2023
Rafael
United Statesnoise AC and servi bar units We are 4 people , and they only set 3 towels small bathroom short curtain at shower bathroom door self close was annoying carpet feels not the most clean
Stayed in July 2023
Reviewed: 26 June 2023
Estes
United StatesKey cards were clunky and sometimes one or the other didn't work. King-size bed matress much too soft for us. No extra blanket available for sofa bed, so used the bedspread which was not freshly cleaned. Sofa bed needed sanitizing. A huge generator next to our room outside kept recycling on and off all night, noisy, otherwise everything else was quiet.
Location and area seclusion, convenient parking close to room, easy check-in and out, cold a/c, decent price.
Stayed in June 2023
Reviewed: 23 June 2023
Andres
United StatesFirst room we got was dirty and unkept seemed as someone was still in the room
Price and location
Stayed in June 2023
Reviewed: 8 June 2023
Forde
United StatesThe lounge area has.a relaxing feel to it
Stayed in June 2023
Reviewed: 30 May 2023
M
United Statesprice
cleanliness
Stayed in May 2023
Reviewed: 15 April 2023
Gary
United StatesWish it was free, like other Marriott I stay at. More options to choose from.
Stayed in April 2023
Reviewed: 30 March 2023
Gloria
United StatesWe didn't like that our truck got broken in to. The parking could lite a bit brighter and there could be a security guard on the premises. The beds and pillows cod also be a bit more comfortable for the price and hotels reputable name.
We have stayed in this particular hotel before. We like the staff, location and how clean the property is.
Stayed in March 2023
Reviewed: 20 March 2023
Vanessa
United StatesI am not sure if this is something to complain about, but the bed was super soft. My husband and I sank deep and couldn't move without disturbing the each other or bumping into each other. Some people might like that, but wasn't great for us. The location was a little strange, behind a funeral home and an empty parking.
The front desk associate was very nice. He even recommended a good restaurant in the area to eat a late lunch at while we waited for our room to be ready. The hotel lobby was awesome! Nice bar area and the fire pit outside looked amazing. The King Suite was the best! We had a separate bedroom and living room, each with a tv and a/c controls. The sliding glass door off the living room led out to a seating area with a fire pit that looked so inviting.
Stayed in March 2023
Reviewed: 15 March 2023
Nicole
United Statesn/a
it was nice and clean and had a balcony with a courtyard view. Beds are extremely comfortable.
Stayed in March 2023
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