9000 Bartram Avenue, Philadelphia, PA 19153, United States
#74 of 88 hotels in Philadelphia
Guests' ChoiceBased on 1769 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.6
Staff
8.0
Value for money
7.3
Free WiFi
7.3
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End of dialog contentReviewed: 7 May 2024
Magowan
United KingdomDecor deteriorating. Chipped tables and furniture. Skirting boards dusty. Carpets could do with a deep clean.
Everyone friendly. Uniforms woren properly
Stayed in May 2024
Reviewed: 22 April 2024
Sandy
United StatesOverall the room was good but the shower and bathroom could have been a bit cleaner.
The staff was amazing!!
Stayed in April 2024
Reviewed: 17 April 2024
Graham
United KingdomRoom wasn't set for 4 people on arrival had to make up the sofa bed, but staff quick to provide extra pillows &bedding.
Close to airport and free shuttle bus Happy hour at the bar The Barman Jon was amazing Good bar food Shop was good to purchase essentials , drinks , snacks, beer or wines Room was large and beds comfortable Complimentary breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Tafadzwa
United StatesThe bathtub was rusty
Breakfast was good and the rooms are spacious
Stayed in April 2024
Reviewed: 14 April 2024
James
United StatesEverything else
Fruit and pastries the only things good.
Stayed in April 2024
Reviewed: 12 April 2024
Bryan
United StatesPaying 30 dollars to park at hotel
Almost every thing
Stayed in April 2024
Reviewed: 9 April 2024
Lyndsay
United StatesThe staff was hit or miss. The person checking us in, was nice, but it was obvious she didn't want to be there. The woman who took our breakfast ticket Sunday morning was more concerned with complaining about other guests and other co-workers with her co-worker, loud enough for all to hear. When I handed her my ticket, I got a very rough "enjoy your breakfast." Also, you have to pay for parking which was not an issue; but not noted in the booking description.
Facility was great! The rooms were nice and spacious and the beds were comfortable. Thee room was very clean and the ambiance of the main lobby was really pretty and comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Sean
NetherlandsFurniture in the room was a bit worn down
location, friendliness of staff.
Stayed in March 2024
Reviewed: 6 April 2024
Rasheeda
United StatesThe pool was closed and one of the biggest reasons that we decided to stay at this facility was for the indoor pool. We were upset to find out that the pool was not operational.
I appreciated accessible elevators, the gym had multiple types of equipment, the bar was fully stocked and we received two free drinks at check in. The elevator has a see through glass that allowed us to see the bar and atrium. The facility had plenty of parking. And everyone was nice and informative of the area.
Stayed in March 2024
Reviewed: 1 April 2024
Marcia
United StatesThey need more carts, better breakfast, and later reception.
The pool
Stayed in March 2024
Reviewed: 28 March 2024
Michelle
Japan4 pillows would have been better than 3 on a queen size bed
Stayed in March 2024
Reviewed: 16 March 2024
Keenya
United StatesThe staff was short and rude. The pool was not operating. I didnt have clean linen the whole weekend.
Breakfast was nice.
Stayed in February 2024
Reviewed: 13 March 2024
Abby
United StatesThe pool was closed
Location
Stayed in March 2024
Reviewed: 11 March 2024
Nicholas
United StatesRoom looked worn out especially for the price i paid. Furniture was worn. Room looked like it could have been cleaner. Rm 402 is not good , bathtub filled with water n wont go down
The breakfast
Stayed in March 2024
Reviewed: 9 March 2024
Osdautaj
CanadaParking to expensive and beds
Breakfast
Stayed in March 2024
Reviewed: 22 February 2024
Katika
United StatesThe rooms can be updated and the blankets need to be washed or new ones need to be put on the bed mine had staines all over it .. 😤
It was close to the airport I like to sit and watch the plans take off .. ( couldn’t see it from the hotel but was close enough in driving distance to see it).. Also the breakfast and happy hour .. was good but they can change up the menu it’s the same food every time I visit.
Stayed in February 2024
Reviewed: 7 February 2024
Nancy
United StatesNo complaints.
I liked the proximity to the airport and frequency of the airport shuttle. The shuttle driver was friendly and helped with our bags. The dinner was pretty good, the breakfast was excellent.
Stayed in February 2024
Reviewed: 4 February 2024
Bridget
United StatesPool was closed a d did not find out till after check in
Hot breakfast and staff was very easy to talk to courteous friendly
Stayed in February 2024
Reviewed: 2 February 2024
Natasha
United StatesThat you have to pay for parking
The rooms
Stayed in January 2024
Reviewed: 1 February 2024
Linda
United StatesThey had no soap in the bathroom to wash hands . I had to ask a worker for soap .
It serves it purpose for one night . The bed n pillows were comfortable. It was clean.
Stayed in January 2024
Reviewed: 30 January 2024
Lawrence
United StatesThe person the front desk did not know what they were doing. They tried to charge Booking.com for the incidentals. It did not go through and I had to wait for 45 minutes on hold to speak to someone at your company to figure out what happened
Stayed in November 2023
Reviewed: 27 January 2024
Kuen
CanadaWe had no soap, shampoo, shower gel, body lotion. They were suppose to be in the 443ml bottles attached to the wall but they were all empty, making us think they never cleaned the room. I left all the bottles empty bottles on the counter so that they make sure to fill them for the next guests. Also, we booked for 3 people but got towels for 2 and got not bedding for the third person (for the hide a bed). Had to call 3 times for room service. When she arrived she only brought us shower gel and the bed sheets had large visible stains. One of us had their own own shampoo and conditioner so she let us all use that instead of calling house keeping again. Before we arrived they offered me an upgrade and when I went to accept they said I did not qualify because I used booking.com to book. Also they put us next to the elevator, very noisy. There was a conference here and many of the young people chatted and laughed loudly until very late - by the foyer/close to the elevator.
Looked very nice in foyer. We were offered 2 free drinks for each of the 3 of us for the happy hour time slot.
Stayed in January 2024
Reviewed: 27 January 2024
Lakeeya
United StatesPool was cold and dirty, room smell like cigarettes, lots of kids in pool area and hot tub
Staff, bar area, gym
Stayed in January 2024
Reviewed: 20 January 2024
Ellen
United StatesOverall a perfectly good airport hotel if you get stuck in Philly, I picked this location for the free shuttle and wifi and both of those worked well! There's also an on-site restaurant.
Stayed in January 2024
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