1810 Briargate Parkway, Colorado Springs, CO 80920, United States
#71 of 99 hotels in Colorado Springs
Guests' ChoiceBased on 208 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
8.7
Facilities
7.5
Staff
8.2
Value for money
7.1
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End of dialog contentReviewed: 20 March 2022
Pam
United StatesTerrible smell in hall. Must have had a water it sewer leak. Never informed us. Had to ask for additional towels. One in the room for 4 people. Room very far from elevator and ice machine. Was also told we were taking someone else's room because they had given ours away. Worried me a bit
Lobby and rooms were very clean. Staff friendly.
Stayed in March 2022
Reviewed: 19 March 2022
Geovanna
United Statesall 👍
room are spacious breakfast was delicious super friendly staff location, location, location
Stayed in March 2022
Reviewed: 2 March 2022
Juliet
United StatesRoom and restroom were shockingly small, and bizarrely decorated. Everything in the room appeared old, worn, out of style, etc.
Bed was comfortable.
Stayed in February 2022
Reviewed: 11 January 2022
Rushika
United Statesmy experience was very unprofessional. We asked for room next to each other as we had two rooms for group of friends. Desk clerk said, he have no room next to each other. I checked in our room and it was dirty. We went to the check-in desk and waited for 10 mins before someone showed up. I told him that my room was dirty and he just made keys for a different room and gave us. And was not apologizing or cared about it. We got a new room which was next to each other. he lied and also he gave us dirty room.
It was perfect location for food and gardens of god. I worked out great for our trip.
Stayed in January 2022
Reviewed: 10 January 2022
Larry
United StatesNot enough water pressure to shower completely.
Stayed in January 2022
Reviewed: 6 January 2022
Tina
United StatesStaff is very friendly. Rooms are always clean and I love the mini refrigerator
Stayed in January 2022
Reviewed: 3 January 2022
Matthew
United StatesUnder staffed, key cards didnt work half the time to get into our room, bar wasnt open nor did they have breakfast when we went
Stayed in January 2022
Reviewed: 18 December 2021
Dawn
United StatesI did not eat breakfast because of the price and options offered
Stayed in December 2021
Reviewed: 17 December 2021
Emily
United Statespantry items were quite pricey but that is to be expected.
nice staff, very clean, good location.
Stayed in December 2021
Reviewed: 14 December 2021
Jose
United Stateslittle outdated, yellow stains in the ceiling and rusty trash cans
the staff, above and beyond
Stayed in December 2021
Reviewed: 31 October 2021
Gks
United Statesclose to good Restaurants and shopping
Stayed in August 2021
Reviewed: 23 October 2021
Aaron
United StatesThe breakfast was cold. And they said I had to pay for it. When I checked in that evening the host said we have free breakfast for you in the morning because you're a Hilton honors, After I ate breakfast they said they had to charge me. They did not give me a discount for being a Hilton honors I had to pay full price for the room so I am a little dissatisfied.
The room was comfortable the bed was comfortable. When I got there the staff was very friendly.
Stayed in October 2021
Reviewed: 13 October 2021
Micheal
United StatesDirty
Stayed in October 2021
Reviewed: 7 October 2021
Patricia
United StatesMain downside was my view out my window. No mountains
Stayed in October 2021
Reviewed: 24 September 2021
Bonnie
United StatesThe lighting, especially the bathroom could have been brighter.
The breakfast was much better than other places I’ve stayed. It was a very light and friendly atmosphere. I was also happy to see the price was below many other places I’ve stayed and so much nicer! I will look for Hilton Gardens in the future!
Stayed in September 2021
Reviewed: 31 August 2021
Michael
United StatesThus facility needs a major update! The carpet was worn. The bath needs a complete redo and the lobby area also very worn. Not what I expected for a Hilton.
It was adequate, no complaints
Stayed in August 2021
Reviewed: 6 August 2021
Linda
United StatesEverything
Room was dirty and no one was around when I got there
Stayed in August 2021
Reviewed: 3 August 2021
Drea
United StatesMy room was not cleaned prior to me checking in. They said they were short staffed. So if they cannot clean 100% of their rooms, then they should not be taking reservations for 100% of their rooms. I will not stay at a Hilton Garden Inn again or use booking.com bc when I called to complain to your customer service they were not very helpful either.
The location and the night manager was helpful.
Stayed in July 2021
Reviewed: 1 August 2021
Mary
United StatesWish our beds were queen and not full. Two adults in a full bed is a little small for our taste.
Everything was sufficient as promised.
Stayed in July 2021
Reviewed: 25 July 2021
Roy
United StatesKids running in the hallways at night. And the loud talking in the hallways
Air-conditioning
Stayed in July 2021
Reviewed: 9 July 2021
Taniya
United StatesNothing to dislike!
Hotel lobby staff was super friendly and even recommended us a great breakfast place just a block away named URBAN EGG. She also recommended us to visit the MANITOU CLIFF DWELLINGS in addition to Garden of Gods which we already planned. The Manitou cliff dwellings were a great addition and really nice place to visit. Everything about this hotel was excellent. The rooms are as in the pictures. Really well maintained. I missed clicking pics of the room to post here !
Stayed in July 2021
Reviewed: 4 July 2021
Vickie
United StatesEverything
Bagel in a box??
Stayed in June 2021
Reviewed: 18 June 2021
Gregory
United StatesVery relaxing. Easy access. Staff were outstanding, very clean facility.
Stayed in May 2021
Reviewed: 10 June 2021
Mann
United StatesNothing
Everything
Stayed in May 2021
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