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Reviews of Marriott Raleigh Durham Research Triangle Park 3 stars

4700 Guardian Drive, Durham, NC 27703, United States

#33 of 73 hotels in Durham

Guests' Choice

Review score

Based on 118 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 19 June 2023

    7.0
    Satisfactory.
    • Leisure trip
    • Couple
    • Guest Room with King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Satisfied but the toilet is too small and low to the ground. Loved the shower!

    I didn't eat anything at the hotel but my sister-in-law did and she enjoyed it.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    If I have to be away from home this is a great place to stay
    • Business trip
    • Solo traveller
    • Guest Room with King Bed
    • Stayed 5 nights

    I don't think I understood that Wednesday night's room rate was going to almost double. That should not be the case if you are booked for a whole 5 days

    The breakfast was great and the gentlemen working the breakfast shift was AWESOME

    Stayed in June 2023

  • Reviewed: 21 May 2023

    9.0
    I would stay there again because of location.
    • Business trip
    • Group
    • King Room - Hearing Accessible
    • Stayed 1 night

    Breakfast could have been better

    Location and price

    Stayed in May 2023

  • Reviewed: 28 December 2022

    9.0
    very nice place to stay while visiting family.
    • Leisure trip
    • Couple
    • Guest Room with King Bed
    • Stayed 6 nights
    • Submitted via mobile

    nicely decorated, modern, well-located, good breakfast. the employees were all very friendly. we especially liked and appreciated the service that Vaughn (so?) provided in the breakfast area.

    Stayed in December 2022

  • Reviewed: 20 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Guest Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    the shower water took a while to get hot other than that everything was great!

    the staff was very nice! clean rooms

    Stayed in December 2022

  • Reviewed: 6 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guest Room with King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Rooms weren't as nice as it was 12 years ago for our honeymoon.

    The checkin person, Alexis, was great.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    7.0
    Great stay but not without some minor issues depending on what you care about.
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Both rooms were not "reserved," (one was) but ended up with both rooms nearby to one another, so ok. Room for two, but regular coffee for one. Fewer and fewer people are interested in cable. Should have Roku option with streaming services. Shower door was loose and did not stay shut all the way. Bathroom door was not a conventional door and didn't lock, and was hard to "slide" open and shut. Way too much light. Room was very "basic" for the price and kind of small. No microwave in the rooms - one public community microwave in the lounge area.

    Staff was wonderful. Lounge/bar was very nice. Beds are comfortable. Awesome shower. Pool/spa is nice. Fitness room exceeds what is typical of a hotel. Large towels. The appearance/astetics of the hotel are very nice. Location is primo. Parking was great. No problem with noise, very quiet. 24 hr pantry is a great idea and very convenient. Elevators are large, look nice, and very fast both in calling and in motion.

    Stayed in September 2022

  • Reviewed: 6 June 2022

    9.0
    I’ll be back
    • Leisure trip
    • Couple
    • Guest Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness Food at restaurant

    Stayed in June 2022

  • Reviewed: 28 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Guest Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    The hard bed

    The staff, location and environment

    Stayed in May 2022

  • Reviewed: 8 May 2022

    9.0
    Comfortable and convenient for a quick trip into Durham
    • Solo traveller
    • Guest Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    the food at the restaurant was just “ok” and seemed a bit expensive for what it was

    friendly and efficient team members, good location, comfortable and clean facility

    Stayed in May 2022

  • Reviewed: 1 February 2022

    9.0
    great workout before bed, slept well, was able to use extra towels when showering, staff was super helpful with question
    • Solo traveller
    • Guest Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    $12.95 for the same breakfast buffet other hotels offer for free.

    fitness center was top notch, comfortable bed, soft towels, extra towels already in room, very helpful staff

    Stayed in January 2022

  • Reviewed: 13 December 2021

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Guest Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    Coffee in room

    Staff. Shower.

    Stayed in December 2021

  • Reviewed: 16 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest Room with King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Our first night there was great the second night no so great. My wife was asleep and was awaken by red ants crawling on her and the bed. I immediately call the front desk to let them know what had happened and they immediately sprang into action. We were immediately moved into another room a hypoallergenic room which was very comfortable.. We have stayed in many hotels in our travels and encountered different things. But your entire staff morning afternoon and evening.So I for got there names. We're very attentive and empathetic. And for that I say THANK YOU!!!!! And GOD BLESS. And I will be stay at you property again when we visit again.

    The rooms the Breakfast the Bar. And your great staff you have their at the Marriott. Keep up the great work....

    Stayed in August 2021

  • Reviewed: 22 July 2021

    7.0
    Good
    • Family with young children
    • Guest Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Front desk staff was great, but night auditor was confused and provided incorrect information to the point that we left for the day and couldn’t get back in our room because the system checked us out. Luckily housekeeping had not cleaned so our belongings were in place. Male night manager was discriminatory and told front desk person that she could finish with me later and to help the Caucasian man behind me. I did not move until the front desk person finished with my situation. That put her in a bad spot but I was not going to be further disrespected. Beds were to soft.

    Location was perfect for the places I needed to go.

    Stayed in June 2021

  • Reviewed: 19 July 2021

    7.0
    Nice place to stay great pool
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Head board of bed could have used more cleaning

    Good location friendly staff easy check in

    Stayed in July 2021

  • Reviewed: 10 May 2021

    8.0
    Mommy daughter time ❤
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the fact that breakfast was not included with my stay, an the charge was $10 per person to eat breakfast, which the breakfast was definitely not worth the $10.

    I liked how clean, an friendly the staff was, I loved the jacuzzi an my daughter loved the pool.

    Stayed in April 2021

  • Reviewed: 25 September 2023

    6.0
    Nice, comfortable stay in a great location!
    • Leisure trip
    • Group
    • Guest Room with Two Double Beds
    • Stayed 3 nights

    the barn doors for the restrooms are a nice asthetic but not very functional. Mine stuck making it hard to get out of the restroom.

    location, room and services were excellent for the event I was attending. Staff was very helpful and polite. Breakfast was included. They had a resturant in the hotel so having dinner late upon arrival was a bonus.

    Stayed in September 2023

  • Reviewed: 20 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Guest Room with King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Price for breakfast

    Cleanliness and room

    Stayed in July 2023

  • Reviewed: 5 June 2023

    6.0
    It could have been better…
    • Business trip
    • Solo traveller
    • Guest Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    I waited an hour and half for my food which the kitchen had forgotten and were serving other diners who arrived well after me. By that time I had lost my appetite and went to my room. The bed linen were not ironed, in fact they looked as though already used. Could not sleep much, people shouting and laughing on the corridor in the middle of the night. The hotel was hosting a weekend venue . On the positive side, the breakfast was good and the lady on duty was very polite and gave me ideas what to see in Durham.

    good location

    Stayed in June 2023

  • Reviewed: 28 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guest Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    everything

    Stayed in May 2023

  • Reviewed: 8 May 2023

    3.0
    Wall and floors harassment in rooms but staff nice.
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    guest rude and loud. Heat runs at night and day very painful stay. uncomfortable feeling in room most of time.

    staff and accommodations were excellent.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    10
    very I thought I was at the beach
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    beds could’ve been more plush

    the lobby

    Stayed in April 2023

  • Reviewed: 25 April 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Guest Room with King Bed
    • Stayed 2 nights
    • Submitted via mobile

    They billed me five times on my credit card and blamed it on you..booking.. I need to find a reason to do business with either of you again.

    Stayed in April 2023

  • Reviewed: 14 March 2023

    10
    Exceptional
    • Business trip
    • Group
    • Double Room with Two Double Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    good service and environment

    Stayed in March 2023

Showing 1 – 25

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