4700 Guardian Drive, Durham, NC 27703, United States
#33 of 73 hotels in Durham
Guests' ChoiceBased on 118 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 19 June 2023
Young
United StatesSatisfied but the toilet is too small and low to the ground. Loved the shower!
I didn't eat anything at the hotel but my sister-in-law did and she enjoyed it.
Stayed in June 2023
Reviewed: 13 June 2023
Cathy
United StatesI don't think I understood that Wednesday night's room rate was going to almost double. That should not be the case if you are booked for a whole 5 days
The breakfast was great and the gentlemen working the breakfast shift was AWESOME
Stayed in June 2023
Reviewed: 21 May 2023
Bruce
TaiwanBreakfast could have been better
Location and price
Stayed in May 2023
Reviewed: 28 December 2022
Janet
United Statesnicely decorated, modern, well-located, good breakfast. the employees were all very friendly. we especially liked and appreciated the service that Vaughn (so?) provided in the breakfast area.
Stayed in December 2022
Reviewed: 20 December 2022
Danielle
United Statesthe shower water took a while to get hot other than that everything was great!
the staff was very nice! clean rooms
Stayed in December 2022
Reviewed: 6 September 2022
Tyrone
United StatesRooms weren't as nice as it was 12 years ago for our honeymoon.
The checkin person, Alexis, was great.
Stayed in September 2022
Reviewed: 3 September 2022
Jesse
United StatesBoth rooms were not "reserved," (one was) but ended up with both rooms nearby to one another, so ok. Room for two, but regular coffee for one. Fewer and fewer people are interested in cable. Should have Roku option with streaming services. Shower door was loose and did not stay shut all the way. Bathroom door was not a conventional door and didn't lock, and was hard to "slide" open and shut. Way too much light. Room was very "basic" for the price and kind of small. No microwave in the rooms - one public community microwave in the lounge area.
Staff was wonderful. Lounge/bar was very nice. Beds are comfortable. Awesome shower. Pool/spa is nice. Fitness room exceeds what is typical of a hotel. Large towels. The appearance/astetics of the hotel are very nice. Location is primo. Parking was great. No problem with noise, very quiet. 24 hr pantry is a great idea and very convenient. Elevators are large, look nice, and very fast both in calling and in motion.
Stayed in September 2022
Reviewed: 6 June 2022
Carolyn
United StatesCleanliness Food at restaurant
Stayed in June 2022
Reviewed: 28 May 2022
Fred
United StatesThe hard bed
The staff, location and environment
Stayed in May 2022
Reviewed: 8 May 2022
Katherine
United Statesthe food at the restaurant was just “ok” and seemed a bit expensive for what it was
friendly and efficient team members, good location, comfortable and clean facility
Stayed in May 2022
Reviewed: 1 February 2022
Fields
United States$12.95 for the same breakfast buffet other hotels offer for free.
fitness center was top notch, comfortable bed, soft towels, extra towels already in room, very helpful staff
Stayed in January 2022
Reviewed: 13 December 2021
David
United StatesCoffee in room
Staff. Shower.
Stayed in December 2021
Reviewed: 16 August 2021
Anthony
United StatesOur first night there was great the second night no so great. My wife was asleep and was awaken by red ants crawling on her and the bed. I immediately call the front desk to let them know what had happened and they immediately sprang into action. We were immediately moved into another room a hypoallergenic room which was very comfortable.. We have stayed in many hotels in our travels and encountered different things. But your entire staff morning afternoon and evening.So I for got there names. We're very attentive and empathetic. And for that I say THANK YOU!!!!! And GOD BLESS. And I will be stay at you property again when we visit again.
The rooms the Breakfast the Bar. And your great staff you have their at the Marriott. Keep up the great work....
Stayed in August 2021
Reviewed: 22 July 2021
Marlynn
United StatesFront desk staff was great, but night auditor was confused and provided incorrect information to the point that we left for the day and couldn’t get back in our room because the system checked us out. Luckily housekeeping had not cleaned so our belongings were in place. Male night manager was discriminatory and told front desk person that she could finish with me later and to help the Caucasian man behind me. I did not move until the front desk person finished with my situation. That put her in a bad spot but I was not going to be further disrespected. Beds were to soft.
Location was perfect for the places I needed to go.
Stayed in June 2021
Reviewed: 19 July 2021
Fall
United StatesHead board of bed could have used more cleaning
Good location friendly staff easy check in
Stayed in July 2021
Reviewed: 10 May 2021
Toneka
United StatesI didn't like the fact that breakfast was not included with my stay, an the charge was $10 per person to eat breakfast, which the breakfast was definitely not worth the $10.
I liked how clean, an friendly the staff was, I loved the jacuzzi an my daughter loved the pool.
Stayed in April 2021
Reviewed: 25 September 2023
Tiffany
United Statesthe barn doors for the restrooms are a nice asthetic but not very functional. Mine stuck making it hard to get out of the restroom.
location, room and services were excellent for the event I was attending. Staff was very helpful and polite. Breakfast was included. They had a resturant in the hotel so having dinner late upon arrival was a bonus.
Stayed in September 2023
Reviewed: 20 July 2023
Robert
United StatesPrice for breakfast
Cleanliness and room
Stayed in July 2023
Reviewed: 5 June 2023
Kyriacos
United KingdomI waited an hour and half for my food which the kitchen had forgotten and were serving other diners who arrived well after me. By that time I had lost my appetite and went to my room. The bed linen were not ironed, in fact they looked as though already used. Could not sleep much, people shouting and laughing on the corridor in the middle of the night. The hotel was hosting a weekend venue . On the positive side, the breakfast was good and the lady on duty was very polite and gave me ideas what to see in Durham.
good location
Stayed in June 2023
Reviewed: 28 May 2023
Brown
United Stateseverything
Stayed in May 2023
Reviewed: 8 May 2023
Charles
United Statesguest rude and loud. Heat runs at night and day very painful stay. uncomfortable feeling in room most of time.
staff and accommodations were excellent.
Stayed in May 2023
Reviewed: 25 April 2023
Delores
United Statesbeds could’ve been more plush
the lobby
Stayed in April 2023
Reviewed: 25 April 2023
Hand
United StatesThey billed me five times on my credit card and blamed it on you..booking.. I need to find a reason to do business with either of you again.
Stayed in April 2023
Reviewed: 14 March 2023
Chojung
Taiwangood service and environment
Stayed in March 2023
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