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  5. Reviews of Residence Inn Hartford Windsor

Reviews of Residence Inn Hartford Windsor 3 stars

100 Dunfey Lane, Windsor, CT 06095, United States

#6 of 6 hotels in Windsor

Guests' Choice

Review score

Based on 57 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    7.7

  • Value for money

    7.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 26 February 2024

    8.0
    It was comfortable.
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was a long walk and then had to go upstairs. Also there was dog poop on the lawn for the 2days.

    There was a lot of space in the room.

    Stayed in February 2024

  • Reviewed: 11 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    the gym was out of order and the basketball court that show in the picture is not there

    was good and good location

    Stayed in September 2022

  • Reviewed: 5 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 10 nights
    • Submitted via mobile

    Never had internet working. One of the main reasons I choose a hotel - to stay in touch with family back Home!!!

    It was clean and the location was good

    Stayed in August 2021

  • Reviewed: 22 July 2021

    6.0
    good stay. helpful staff and nice room
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    The key machine should have been working.

    Stayed in July 2021

  • Reviewed: 9 June 2021

    8.0
    The Residence Inn Windsor delivers a consistent, great experience.
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    I had to report some issues with the prior housekeeping effort and order additional toilet paper. I also reported some spiders which I had the dubious honor of showering with even though it was CLEAR that everything had been cleaned just prior to my arrival.

    The location is great, just off the highway but sheltered enough so that there's no constant traffic noise when you're outside. I also think the staff is great for the most part and very responsive. The rooms are well kept and comfortable with all the amenities as promised.

    Stayed in June 2021

  • Reviewed: 16 January 2024

    5.0
    Place needs improvement
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I can’t even say them all I came home and my door was propped open with the latch and no housekeeping had not been inside room was still a mess bed not made I did check with a friend and nothing was taken BUT THE POINT IA HOW DID IT GET THAT WAY!! And when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their keys didn’t work multiple times and your location is not a place we want kids walking around outside to have to get that fixed not enough lights outside very dark but when we went back to get the keys fixed the staff was not very polite about it

    Having a laundry facility

    Stayed in January 2024

  • Reviewed: 9 August 2023

    10
    Our stay was great we will definitely stay again.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Loved everything well maintained

    Great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    5.0
    good location but
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    it needs renovations. Breakfast was not good at all.

    location is great. room size is great.

    Stayed in May 2023

  • Reviewed: 14 January 2023

    2.0
    back in September the staff was very nice ,professional and customer friendly. this time wasn’t the same. I was talked
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    bathroom wasn’t as clean as my last visit in September

    convenient

    Stayed in December 2022

  • Reviewed: 9 September 2022

    1.0
    horrible. hell on earth
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    everything

    nothing

    Stayed in August 2022

  • Reviewed: 30 June 2022

    3.0
    Would have been great if tv was working and I was looking for a real type breakfast.. staff was good
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    My biggest issue with my stay thos time was my TV was not working at all and front desk had now one to repair or even another room. But I told them my TV was out as soon as I got to the room at 3 pm . So my night was long 🙃 😪. They gave my a small discount on the room but nothing to make up for the inconvenience....

    Breakfast used to be different fresh now it's bagged Breakfast sandwiches. All microwave

    Stayed in June 2022

  • Reviewed: 8 May 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Customer Service was horrible!

    Stayed in May 2022

  • Reviewed: 17 April 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I liked everything.

    The breakfast was delicious, and there’s a variety of food to choose from.

    Stayed in April 2022

  • Reviewed: 18 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The room had a smoke smell when we first opened the door

    Didn't have breakfast there hours were not good

    Stayed in March 2022

  • Reviewed: 31 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The pool was closed!

    Great studio, convienent, affordable

    Stayed in August 2021

  • Reviewed: 30 August 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Kids running above us all night

    Stayed in August 2021

  • Reviewed: 27 July 2021

    3.0
    Ok stay
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The rooms smelled sharply of cigarettes even though they were non-smoking. Also, the entry way to the room was cluttered with cigarette butts and was dirty. I was disappointed with the hotel and would not recommend it for anyone!

    Convenient location

    Stayed in June 2021

  • Reviewed: 2 July 2021

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I specifically got this room because of the outdoor pool and included breakfast breakfast . When we arrived the pool was closed for the season for maintenance. Also we had requested handicap bathroom., because of our disabilities. They had no idea till I arrived and asked about bathroom. Apparently they don’t actually look at those special requests. Why I’m not sure. A lady at the front desk who came over once I started questioning about everything took over the discussion for the man checking me in. I asked her several times can we get some kind of discount since we are not getting anything we expected because at this point we are also told breakfast is a grab bag. Well she avoided my question every time and started talking about other things that did not even Pertain or matter to us. Finally I gave up I just took the keys and went to our room. So we get to our room and even though it was brought to their attention about needing a handicap bathroom because of disabilities they put us on the second floor which would of normally been fine but the only access was two flights of stairs no elevator which was a issue for us. We tried desperately to make good of the situation but all in all they completely failed us! Other issues were Dispensers in bathroom were not all in working condition even though they were full of product. There was a shelve in the kitchen cabinets was gross with dead bugs and crap. The so called grab and go breakfast bags had a juice , a apple, Gogurts , and granola bars. More like a child’s snack bag than a bagged breakfast . We were killing bugs that were crawling up the walls left and right our first day. This was supposed to be a nice little getaway but we ended up doing very little without the pool and the strain of two flights of stairs in and out of our room. They should not be advertising that they serve breakfast and have a outdoor pool if that is not the case I believe we call that false advertising!

    I liked that it had a kitchen but it had no dish detergent or sponge to clean

    Stayed in July 2021

  • Reviewed: 13 May 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bathroom wasn't clean enough..mildew in tub around the caulking..room needed to be more deodorized...more bath rags and towels...plus booking and staying so often...every other weekend..1 night...after even 3 -4 times...should get a discounted price... otherwise..location..space... accomodations...r perfect for me and my hubby get away from home for the night . .just ourselves...thankz H

    Stayed in May 2021

  • Reviewed: 9 October 2021

    6.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Items in the kitchen area did not seem clean, especially with all the supposedly extra Covid precautions. Also, people staying in room next door were outside my door and loudly talking until approx 11 PM - why were they even outside - just go in!!

    Location was convenient.

    Stayed in August 2021

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 12 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night

    There are no comments available for this review

    Stayed in September 2023

Showing 1 – 25

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