Self Catering Accommodation in Itasca

Very clean and spacious room. It was simply fantastic!

I like that the hotel manager put us in a first-floor room with a handicapped accessible bathroom. It made it so much easier for me to shower and get dressed. I heard from a hotel manager from another chain that she worked in 3 different hotels where the accessible rooms weren't on the first floor :(. I loved that we got as many towels and tissue paper as we wanted from staff. The vending machine food was cheaper than another extended stay we were at before. The cleaning crew was always attentive. Even though I didn't use the laundry room, it was nice to know it was there. If they added a gym and just an open space lobby or created a sitting area in the back, just to get out the room sometimes, that would be great!

Everything. Its clean, the staff are friendly, its close to everything, rooms are big , lovely bathrooms, help always available if needed with anything. I have stayed there multiple times now. And its somewhere I will always go back to. 10/10

Size of room, kitchen. And bathroom. The daily room cleaning was great. Front desk was helpful.

The staff were all so friendly and accommodating. We needed a additional blanket in the room and they brought it within 5 minutes

Great place, very friendly and helpful staff

We stayed at this hotel for 2 days while visiting Chicago for a Rhythmic Gymnastics Competition, and we had a very good experience. The hotel staff was friendly, professional, and very helpful during our stay. But we especially want to thank Ella at the front desk for her incredible help and kindness. After checking out, we accidentally left our performance costumes in the room and only realized it later that evening. These costumes are very expensive and extremely important to us. We called the hotel right away, and Ella was so helpful and understanding. She stayed in contact with us by phone and made sure our friends were able to pick everything up safely. Our costumes were returned to us in perfect condition, and we are truly grateful for her care and attention. Thank you again to Ella and the entire hotel staff for your kindness, professionalism, and outstanding customer service. It meant so much to us, especially during such an important trip.