Travel coupons are awarded by our reward partners for you to redeem Booking.com Travel Credits, a type of reward with a monetary value that helps you save money on various travel experiences.

Our reward partners run various promotions for you to earn Booking.com Travel Credits. Please refer to their communications and find out how you can get a coupon code. If a coupon code is already awarded to you, it should be stated in an award email.

Coupon codes are generally stated in an award email. Please check your spam folders if they're not already in your usual inbox. If you still can't find them, please contact your reward issuer.

No, only your email address is required to redeem coupon codes, but you will need a Booking.com account with the same email address to spend Credits from your Wallet.

As you earn rewards (like Credits and vouchers) from different Booking.com experiences, we'll keep them in your Wallet, so you can track them at a glance and manage them with ease.

As long as you have a Booking.com account, your Wallet will be active.

Your rewards can now be spent on selected property bookings, selected flight bookings, any car rental bookings, any attraction bookings, any taxi bookings paid in advance, and any insurance that you add to your trips through Booking.com.

Note that not all properties accept your rewards through Wallet payments, so make sure to look out for the 'Pay with Wallet' badge when searching for a stay. Wallet payments are also only accepted if you choose to pay online during booking confirmation or at a later date, and regardless of when you choose to pay, Wallet payments will always be charged at the time of booking.

To spend your rewards, sign in to your Booking.com account and pay with your Wallet at the payment stage before selecting another payment method for the remaining amount. You may also choose how much of your Credits you want to spend while saving the rest for other bookings.

Note that not all properties accept your rewards through Wallet payments, so make sure to look out for the 'Pay with Wallet' badge when searching for a stay. Wallet payments are also only accepted if you choose to pay online during booking confirmation or at a later date, and regardless of when you choose to pay, Wallet payments will always be charged at the time of booking. You can also spend your rewards on selected flight bookings, any car rental bookings, any attraction bookings, any taxi bookings paid in advance, and any insurance you add to your trips through Booking.com.

Just like how you can't go back in time (yet), earned rewards can't be used on past bookings, even if the actual travelling is in the future.

Your Wallet may not be fully activated yet. To do that, update your personal details (country of residence and nationality) in account settings - this is important for us to ensure we're abiding to the local laws.

It's also possible that your email address hasn't been verified yet, so please request for a new verification email from your account settings > personal details.

If you still can't find your rewards, please contact Customer Service for further assistance.

It depends on where your rewards were earned from, and what terms and conditions were set.
For expiry dates to what you're currently holding, go to your Rewards activity.