About this property

Newly refurbished Mercure Melbourne Southbank is ideally located just 601m from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 350m from Flinders Street Station. Each of the 275 rooms are fitted with a generous bed, kitchenette, TV, Wi-Fi, safety box, ironing equipment and air conditioning. The hotel has a guest laundry, luggage storage, 24-hour front desk, a self-check-in desk and spacious meeting and event spaces. The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Carpark, where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.4

    • Breakfast info

    • Continental, Full English/Irish, Buffet

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
or
1 sofa bed
2 single beds
2 single beds
1 extra-large double bed
2 large double beds
1 large double bed
1 extra-large double bed
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Australia Sustainable Tourism Certification
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Shane
    Australia Australia
    The bed was so comfortable we had a great nights sleep.
  • Maxine
    Australia Australia
    Great location. Handy to restaurants and bars. Easy walk to Flinders St Station and city centre.
  • Matt
    Australia Australia
    Easy check in and great room. The blockout blinds ensured a great sleep in
  • Navya
    Australia Australia
    Front office staff was very friendly and helpful. Comfortable stay and location is excellent
  • Keeley-rose
    Australia Australia
    Close to the cbd and nit to far of a walk to the arenas. Bed was comfortable!
  • Sarah
    Australia Australia
    Great spot in the city, walking distance to Southbank/city/crown, easy parking, very helpfully staff, room very comfortable and quiet
  • Alana
    Australia Australia
    Great location. Super comfy bed and pillows. Loved the blockout blind, made it so dark. Quiet location, could hear no outside noise. Friendly, clean hotel. Definitely stay again.
  • Hayley
    Australia Australia
    Good location,clean, friendly staff,coffee shop on location
  • Janelle
    Australia Australia
    Clean, spacious and great location with easy parking.
  • Deborah
    Australia Australia
    The linen was much nicer than last stay, bedding really comfortable

Hotel surroundings

Restaurants

1 restaurant on site
  • Distrikt Press
    • Cuisine
      Australian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Mercure Melbourne Southbank

Great facilities! Review score, 8

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Dining table
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs AUD 30 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • English

House rules

Mercure Melbourne Southbank takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Extra bed upon request
AUD 50 per stay
Cot upon request
Free
5+ years
Extra bed upon request
AUD 50 per stay

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftposUnionPay credit cardBankcard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please inform Mercure Melbourne Southbank in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Mercure Melbourne Southbank