Értékelési pontszámok átlaga: 7.6
Situated in Sestri Levante, 700 metres from Sestri Levante Beach and 1.1 km from Bay of Silence Beach, ALTIDO Sestri Levante Holiday Flat provides accommodation with amenities such as free WiFi and a...
„I was shocked to read my sister's review who, unlike me, stayed for longer than 1 night at the property:
"Unfortunately, our experience at Sestri Levante was ruined by unprofessional people. Let’s start from the very beginning. Although Hintown seems like a big company with a lot of property all over Italy, they couldn’t manage to book the money off any of my cards. I am a highest Genius status traveller on Booking.com and have never experienced any problems of the sort before. I had to book this property 2 or 3 times, adding different types of cards (Visa, AmEx, etc.), but they never even tried to book the payment! So, my brother had to make a new Booking account and pay with PayPal (I guess the only way they REALLY accept payments, although it had “pay at the property” status!), so we arrived already with mixed emotions.
Also, to mention, Hintown insist on signing a huge contract with all these prices (broken glass €50, drawing on the wall €300 or something like that, totally overpriced) and you have to go through an unnecessarily long check-in process. We arrived at 3PM (although we agreed we’d be there at 2); the guy waited for us for this whole hour, but the maid was still cleaning (or, actually, talking loudly on FaceTime...and we had to wait for like an hour!) With kids and our belongings, all tired from packing and the long road. She (her name was Laura) was so unfriendly from the very beginning, asking questions like “Why do you have so much luggage?” (which is none of her business, I suppose?) Ok, so she leaves and we want some coffee. Guess what, there’s no kettle! We were boiling water in a cooking pot! Just like centuries ago. Ugh.”
