• Apartments
  • Kitchen
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
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Featuring a hot tub, sauna, swimming pool and tennis court, Neptune Resort is located in the heart of Broadbeach, just 5 minutes’ walk from Kurrawa Beach. A private balcony overlooking the Gold Coast is standard in all apartments. Guests enjoy free on-site parking. Neptune Resort Apartments is just 10 minutes’ walk from The Star Casino and the Gold Coast Convention Center. It is 5 minutes' drive from Surfers Paradise. Coolangatta Airport is a 25-minute drive away. All air-conditioned apartments feature laundry facilities and a kitchen with a dishwasher and microwave. Each bright and airy apartment features wall art and a seating area with a TV. High speed WiFi is available in each room, and fees may apply. The tour desk can book tickets to Gold Coast theme parks, including Dreamworld and Wet ‘n’ Wild Water World. Hard Grind Cafe, refurbished in October 2015, serves breakfast and lunch daily, while the BBQ area is perfect for sharing a casual outdoor meal.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Gold Coast, this property has an excellent location score of 9.4!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
Bedroom 1:
1 full bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 full bed
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.7
Location
9.4
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Adam
    United Kingdom United Kingdom
    Everything about my stay here was wonderful. The staff were always friendly. The room was big and had everything I needed. Car parking was easy to access and came with the price of the stay. There is a cafe on the ground floor of the building that...
  • Spiro
    Australia Australia
    Quiet building which was close to all amenities, shops, restaurants and beach. The apartment was spacious, clean and tidy when I arrived. Staff were helpful throughout my stay.
  • Gary
    New Zealand New Zealand
    Room 406 was beautifully laid out, had a great balcony & was equipped with everything we needed. So close to the beach, Pacific Fair & the bars & restaurants. Couldn’t have asked for more, just perfect. The staff were friendly, helpful &...

Host Info

9.2
9.2
Host Review Score
Host Review Score

Neptune Resort is the ideal accommodation choice and location for families and couples wanting to experience the fun and atmosphere of Broadbeach without blowing the budget. Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions.- all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required! All apartments are fully self-contained including full kitchens, laundry facilities and balcony. Enjoy great resort leisure facilities including a heated swimming pool, spa, gymnasium, sauna, full-sized tennis court, onsite cafe and free undercover parking.
Welcome to Neptune Resort. We look forward to having you stay with us. Management Brett Togni
All within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required!
Language spoken: English

Area info

Amenities of Neptune Resort
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • BBQ facilities
  • Tennis court
  • Elevator
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Bathroom
  • Private Bathroom
Outdoors
  • Outdoor furniture
  • BBQ facilities
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Food & Drink
  • Coffee house on site
  • Vending machine (snacks)
  • Vending machine (drinks)
Activities
  • Beach
  • Tennis equipment
    Additional charge
  • Tennis court
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
Business Facilities
  • Fax/Photocopying
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
Languages Spoken
  • English

House rules

Neptune Resort takes special requests – add in the next step!

Check-in

From 2:00 PM to 6:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 8:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about USD 131. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 45 per child, per night
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Eftpos American Express Cash is not accepted Neptune Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note: All credit cards (e.g. on Mastercard, Visa and AMEX) are applicable for 2.5% surcharge.

All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that the apartments are only serviced once a week.

Please note that Neptune Resort requires an AUD 200 credit card pre-authorization for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorization for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Neptune Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Neptune Resort

  • Neptune Resort is 2.3 miles from the center of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Neptune Resort on this page.

  • Check-in at Neptune Resort is from 2:00 PM, and check-out is until 10:00 AM.

  • You can choose from a number of accommodation options at Neptune Resort (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • You can choose from a number of accommodation options at Neptune Resort (subject to availability) that can accommodate:

    • 3 guests
    • 5 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The nearest beach is 650 feet from Neptune Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Neptune Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Neptune Resort is popular with guests booking family stays.

  • Neptune Resort offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Tennis court
    • Tennis equipment
    • Beach
    • Swimming pool

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Neptune Resort on this page.