About this property

Near attractions such as Parliament Hill and ByWard Market, this downtown location offers comfortable guestrooms and convenient on-site dining options. Sheraton Ottawa Hotel features smoke-free rooms with plush bedding, perfect for relaxing after a day in the city. Guests can also stay active with access to the 24/7 fitness center. Start the morning with a daily breakfast buffet at the Carleton Grill. In the evening, enjoy a dinner buffet on weekdays, an appetizer menu on weekends, or unwind with a drink at Sasha's Bar, open nightly. Whether visiting for business or leisure, the hotel offers a welcoming atmosphere and everything needed for a comfortable stay.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Situated in the real heart of Ottawa, this hotel has an excellent location score of 9.3

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Icarol
    Canada Canada
    The staff are helpful, when my daughter forgot her toys in the room after check out, they promptly let us back in to retrieve them.
  • Melancon
    Canada Canada
    Your breakfast was delicious with a wide variety. The staff was cordial and very efficient.
  • Charlotte
    United Kingdom United Kingdom
    Great location, just a few minutes from the parliament buildings. A good choice at breakfast and very comfortable bed!
  • Lp
    Canada Canada
    Our stay at the Sheraton Ottawa was wonderful! The bed was extremely comfortable. The bathroom was a bit dated but was so clean that it didn't matter. Location was perfect. Walking distance to parliament, Byward market area, the Rideau Canal,...
  • Yan
    Israel Israel
    A nice hotel in the heart of Ottawa. All the main attractions are within a 10 minute walk. The service is very good. The beds are very comfortable.
  • Atul
    India India
    Hospitality was good, excellent location from tourist point of view.
  • Kellie
    United Arab Emirates United Arab Emirates
    Very short walk to parliament hill. Very large room. A perfect base for tourism in the city.
  • Tzetzka
    Bulgaria Bulgaria
    The location is very good. Close to the center of the city
  • Gerard
    Canada Canada
    had a oversize truck did not fit in underground parking was able to find parking for me
  • Jakub
    Switzerland Switzerland
    Location close to Bell Center, very nice room & comfortable bed

Hotel surroundings

Restaurants

2 restaurants on site
  • Carleton Grill
    • Cuisine
      American • International
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Sasha's Lounge
    • Cuisine
      International
    • Open for
      Dinner • Cocktail hour

House rules

Sheraton Ottawa Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
CAD 20 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Need-to-know information for guests at this property

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Due to renovations hotel indoor pool is currently out of service until further notice

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Ottawa Hotel